Extremely poor performance, rude and aggressive
We have just signed a 6 months contract with Metro realty, what we have faced so far:
1)Keys were supposed to be ready for collection in the morning, however we had to wait until late afternoon and reschedule our removalist.
2)Extremely rude and aggressive agent.
2) After we have submitted our report for faults and issues in the apartment,the agent requested an extra inspection, not believing what we have stated.
3) That same report had to be submitted in 7 days, however at 3:30 on the 6th day, the agent have told us "bad luck", if it hasn't been done so far it would not be accepted.
4) We cannot contact or speak to any other person except our "nominated " agent- seems like a one man band.
Extremely disappointed with how we have been treated, considering that we are the client and have to be looked after not bullied and looked down on .
Not looking forward to the upcoming 5 months and 3 weeks.