Jen is a real professional and hard working agent with excellent local knowledge and fantastic services! She is a gem in making the sale of our property happened in four weeks. Honest and easy to work with, she has great communication skills. Despite being overseas most of the times during the sales campaign, we were kept in the loop and you could not wish for anyone better to look after your property interest. Always cheerful, bubbly and resourceful, you would be making a mistake if you did not use her services.

Jen Lin Lau

star   4.9   (433 reviews)

We are extremely happy with Natalia in her sale’s approach. She took time to explain to us the sale’s strategy: the best way to sell the property and her approach resulted in the sale contract being signed within a very short time with a final price we are very happy with. She kept us in touch constantly about the sale progress.

Natalia Susanti

star   4.9   (387 reviews)

Jen was fantastic. This is our first apartment purchase and she helped immensely in educating us in the process and making the entire dealings with her and her employer so easy for us. Her communication and level of information given to us during this process enabled us to secure the property for our family. We are thankful for her guidance and professionalism during these negotiations and can’t recommend her highly enough..!

Jen Lin Lau

star   4.9   (433 reviews)

Natalia is a genius in Southbank. Her market knowledge is invaluable and she is able to give advice freely and honestly

Natalia Susanti

star   4.9   (387 reviews)

I am a first home buyer, Qian was helpful and patient during the process to purchase this property. I feel grateful that she always replied my messages promptly whenever I have questions to ask.

Qiao Cai

star   4.8   (116 reviews)

I cannot praise Faith Chang enough. She was excellent. About four years ago I was seeking to buy an apartment in Southbank. Faith was present at one of the open for inspections. I met her and gave her my details. She did her best to assist me to find an apartment for me. She was full of energy. She kept me fully informed. She emailed me, telephoned and texted me. I eventually bought an apartment which was being sold by another agency. I felt sorry that I did not buy with Faith, but the apartment which I bought was more suitable for my needs. In contrast to Faith, the agent who sold me my apartment was mediocre and lacked her enthusiasm and work ethic. Four year later, I decided to sell my Southbank apartment. I did not hesitate to call Faith and to ask her to be my selling agent. She had made such a good impression all those years ago, that I could not forget her. She managed the sale of my apartment perfectly. She was professional. She was very hard working. She presented a sales/ marketing strategy which she thought was the most suitable for my apartment. I accepted her advice. Throughout the selling campaign, I was very happy with he efforts. She always kept me informed of the progress and within three weeks she found a buyer. She assisted me in the bargaining process and provided her advice on offers. The property was sold and selling price was excellent. I was thrilled. The entire process was smooth and very successful. I was extremely happy. If you are looking for an agent, do not overlook Faith. She is intelligent, hard working and very professional. I demanded the best. I have had contact with other selling agents. I never met any agent like Faith. I can honestly say that Faith is the best.

Faith Chang

star   4.9   (296 reviews)

Outstanding! Jen is a consummate professional, she understands the business of selling and buying properties, she’s knowledgeable, an excellent communicator and negotiator... we struck gold when we were allocated Jen to sell our place.

Jen Lin Lau

star   4.9   (433 reviews)

Thanks very friendly and eager to support

Qiao Cai

star   4.8   (116 reviews)

Enthusiastic and very professional. I would recommend him to anyone who was looking to purchase a home or sell a home.

Jackie Deng

star   4.9   (48 reviews)

From the start Faith understood what we wanted and did her best to see if our requirements matched with that of the vendor's. I especially appreciated the fact that she was frank about what was needed to get the deal done without any of the mind games that can turn prospective clients off. Once signed she continued to follow up and I always felt I was able to ask any questions and she never disappointed.

Faith Chang

star   4.9   (296 reviews)

Faith, was fabulous throughout the sale campaign of our property, her persistence in getting us the right outcome was evidence through her sale strategy and marketing. Her continuous communication kept us well informed and set clear expectations on the opportunities and challenges. I would highly recommend Faith to any future clients.

Faith Chang

star   4.9   (296 reviews)

My wife and I are from Sydney and were looking to buy in Melbourne. Natalia came recommended from a colleague. Natalia and I had a shortlist of units to inspect throughout the morning as we had other appointments throughout the afternoon. Natalia took us through and in no time understood our needs. Her professionalism and communication skills were most impressive. Her integrity throughout the transaction was incredible. Our time spent in the afternoon with other agents reassured us that Natalia was the right choice. I have no hesitation in recommending Natalia Susanti for any realestate needs.

Natalia Susanti

star   4.9   (387 reviews)