The opportunity to relocate closer to my wife, who is in permanent care, arose unexpectedly bringing both hope and a sense of urgency. To make this transition possible, the sale of our family home needed to be completed within a realistic and manageable timeframe. After reviewing several agencies, I chose Murdoch Lee Estate Agents and entrusted James Liang, along with his colleague Reza Zad, with the sale of my Castle Hill home—a place I had lived in for 38 years. From the outset, James demonstrated exemplary professionalism and genuine engagement. His accountability and consistent communication—keeping me informed at every stage and offering thoughtful guidance—were standout qualities. It quickly became clear that having confidence and trust in James and his team was essential to navigating the inevitable highs and lows of the sales journey. James’s deep knowledge of the local market, insightful pricing strategies, and constructive feedback from multiple open house inspections were invaluable. Just as important was his sensitivity to my personal circumstances, which added a layer of reassurance and humanity to the process. My decision to work with him was fully vindicated. I highly recommend James to anyone seeking a dedicated, knowledgeable, and compassionate agent—someone who delivers results with integrity and care.

James Laing

star   4.9   (118 reviews)

Jack provided an outstanding level of service throughout the entire selling process. He was professional, responsive, and highly knowledgeable about the market. From preparing the property to negotiating the final deal, Jack handled everything with great attention to detail and clear communication. His expertise made the entire experience smooth and stress-free. I highly recommend Jack to anyone looking for a reliable and effective real estate agent.

Jack (Jianjie) Bi

star   5   (268 reviews)

The opportunity to relocate closer to my wife, who is in care, arose unexpectedly and brought both hope and urgency. To make this transition possible, the sale of our family home needed to be completed within a realistic and manageable timeframe. After reviewing multiple agencies, I chose Murdoch Lee Estate Agency and entrusted Reza Zad and his colleague James Liang with the sale of my Castle Hill home, where I had lived for 38 years. Reza demonstrated exemplary professionalism and engagement throughout the entire process. His accountability and consistent communication—keeping me informed at every stage and offering thoughtful guidance on potential adjustments—were standout qualities. Reza’s deep knowledge of the local market, insightful pricing strategies, and constructive feedback gained from multiple open house inspections, combined with a genuine sensitivity to my personal circumstances, fully vindicated my decision to work with him. I highly recommend Reza to anyone seeking a skilled, thoughtful, and trustworthy agent who brings both expertise and empathy to the table.

Reza Zad

star   4.9   (159 reviews)

Jack was excellent at selling property at Castle Hill . From the start, Jack was proactive and provided valuable insights about the price range based on current market conditions. He clearly explained both the positives and negatives, and set a realistic price guide. Jack also advised on the renovation work needed to achieve the best price. He took full responsibility for organising, negotiating, and managing the renovation process from start to finish, which included all aspects of transactions without my needing my involvement whatsoever. He even handled the final styling and finishing of small work post-sale. Throughout the sales campaign, Jack kept me updated on progress and negotiated effectively without my intervention to secure a good price. Overall, it was a great experience and an excellent outcome working with Jack Bi.

Jack (Jianjie) Bi

star   5   (268 reviews)

We’ve had the pleasure of working with Jack Bi to secure our family home at Castle Hill. Jack is always very helpful and provides clear communication between us as purchaser and vendor. Nothing is too much trouble for him and he always has time for us to answer any questions and concerns we have. Thanks you Jack!

Jack (Jianjie) Bi

star   5   (268 reviews)

Jack made us feel very at ease which is why we chose him to be our agent. His knowledge and expertise was evident in his marketing approach. Jack’s communcation was very transparent and genuine with his sales strategy unlike other agents we spoke to.

Jack Ho

star   4.9   (769 reviews)

I had an excellent experience working with Jack to sell my home. From the start, he was incredibly responsive, answering every question promptly and clearly. His professionalism and market knowledge really stood out, and thanks to his expertise, my house sold in just 10 days! The entire process was smooth and stress-free. I highly recommend Jack to anyone looking to sell their home quickly and with confidence.

Jack Ho

star   4.9   (769 reviews)

Thank you Reza for keeping things easy, always there when we have any queries, makes the purchase process clear and simple to understand. With the help and transparency, we can focus on making the right call and make our dream comes true!

Reza Zad

star   4.9   (159 reviews)

We are extremely grateful to Reza for the outstanding result he achieved for us. After several exclusive inspections and an open house, he sold our property off-market, securing a price well above our expectations. Reza's unwavering commitment to achieving the best result is what stood out to us. He was continually negotiating with buyers to ensure he attained the best price. His market knowledge, dedication, communication skills and connections with buyers made the process uncomplicated and rewarding. If you are looking for an agent who works for you and strives to achieve the best result for his client, then we highly recommend Reza. Thank you once again.

Reza Zad

star   4.9   (159 reviews)

I recently sold my property with Murdoch Lee - Jack Ho and his team and had a fantastic experience. Jack was incredibly hard-working, reliable and professional throughout the entire process. He communicated clearly, kept me informed at every step and demonstrated deep knowledge of the market. I highly recommend Jack Ho to anyone looking to sell their home with confidence.

Jack Ho

star   4.9   (769 reviews)

We had a wonderful experience working with Jack Ho. From the very beginning, Jack was professional, knowledgeable, and extremely supportive throughout the entire process. He responded quickly to all our questions, gave us honest advice, and guided us step by step with great patience. Thanks to Jack’s expertise and dedication, we were able to secure a home we truly love. We’re very grateful for his help and would highly recommend Jack Ho to anyone looking to buy or sell a property.

Jack Ho

star   4.9   (769 reviews)

This wasn’t our first time working with Jack Bi — but this time, we were especially impressed by his professionalism and dedication. It all started with a call from Jack, who suggested that the market was warming up and that it could be a great time to sell. As always, we trusted his judgement — and it turned out to be a spot-on recommendation. Choosing Jack as our selling agent was absolutely the right decision. From day one, Jack offered advice from a seller’s perspective, always putting our interests first. He went above and beyond to help us get the property ready — assisting with everything from presentation tips to coordinating the finer details — to ensure the home was shown at its very best. His sales strategy was thoughtful and well-executed, combining both online and offline channels with care and patience. Thanks to his hard work, the property received strong exposure, and we were able to find the right buyer — someone who genuinely appreciated the value of the home. What really stood out was Jack’s calm and steady presence throughout the process. He was composed, reliable, and always offered honest, grounded advice that made us feel supported and confident every step of the way.

Jack (Jianjie) Bi

star   5   (268 reviews)