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Our reviews

  4.9  
1263 reviewsacross 44 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, supportive, reliable, honest, responsive, clear communication, local expert.
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Buyer review
Jack is very prefessional
over 1 year ago
Jack is very prefessional

I had an outstanding experience working with Jack Ho while purchasing my property. From the very beginning, he was professional, knowledgeable, and incredibly responsive to all my questions and concerns. His expertise in the market made the entire process smooth and stress-free.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Seller review
Well done to Jack and your team from Murdoch Lee
over 1 year ago
Well done to Jack and your team from Murdoch Lee

Dealing with Jack Ho and his team and particularly Ryan Bolgoff and Daniel Moore was a pleasure, their knowledge of our local area is extensive and their communication was excellent which was so important to us. Their professionalism was second to none which was extremely impressive throughout the whole campaign.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Buyer review
Professional and upfront
over 1 year ago
Professional and upfront

We had the pleasure of working with Jack Ho earlier this year when purchasing our property in Castle Hill, and the experience has left a very positive mark on us. Jack has always been responsive and respectful in communicating with us, and often times worked overtime to ensure matters are discussed in a timely manner. Jack is easy to work with and generous with his time - arranging private inspections for us, showing us the properties in person and answering all our questions. These were very important to us in making sure the right decision is made. We found Jack to be very approachable and willing to go the extra miles for both sellers and buyers alike with his collaborative approach, resulting in the entire process being smooth and stress-free. We are grateful for Jack's transparency in helping us secure our dream property, and won't hesitate to refer Jack to our friends and family.

Jack Ho

Jack Ho

  4.9   (769 reviews)
Buyer review
Professional and Dedicated
over 1 year ago
Professional and Dedicated

Jack consistently demonstrated professionalism throughout our experience and was always readily available to address any questions or concerns we had. He expertly guided us through every step of the process, ensuring we fully understood each aspect. His responsiveness was impressive, and he made sure to keep us updated at all times. We were truly impressed with his service and would highly recommend him without hesitation.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
Highly experienced professional real estate agent
over 1 year ago
Highly experienced professional real estate agent

Jack Bi is a highly experienced professional real estate agent who has successfully guided us through the entire property selling process. His exceptional responsiveness to our inquiries has been instrumental in our timely sale, which was achieved within a month. I wholeheartedly recommend Jack to my family and friends, as he has consistently demonstrated his expertise and reliability.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Buyer review
Very professional agent
over 1 year ago
Very professional agent

Thinking in the shoes of both vendor and buyer

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
Seller of house
over 1 year ago
Seller of house

James was great through out the whole process. His professionalism, communication and honesty helped enormously in selling our family home.

James Laing

James Laing

  4.9   (118 reviews)
Seller review
A professional and reliable agent in the hills district
over 1 year ago
A professional and reliable agent in the hills district

Jack Bi is exceptionally professional and responsible. He has extensive knowledge and experience in the hills area. He gave me valuable suggestions before and during the sale. Fully understand my concerns, and assist me to present well before listing on the market. I can always reach him for help. Keep on listening to my needs. Despite facing challenges with the buyers market Jack provided valuable guidance and support and provide realistic price guide expectations, and the prompt action when it.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Buyer review
Expert Guidance and Care
over 1 year ago
Expert Guidance and Care

We want to express our heartfelt gratitude for your support and professionalism throughout the purchase. Your guidance made the entire process so much easier for us during what could have been a very stressful time. From the very beginning, your attention to detail, clear communication, and dedication to meeting our needs were truly impressive. You always kept us informed and were patient with all our questions, which gave us great confidence in making this important decision. Your ability to manage every step of the process with such care and efficiency was beyond our expectations. We felt reassured knowing we were in capable hands, and we truly appreciate your efforts to ensure everything went smoothly. I would highly recommend your services to anyone looking to buy a property. I hope to work with you again in the future if the opportunity arises. Thank you once again for your excellent service. We wish you all the best in your career and future endeavours.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
Experience agent of Hills area
over 1 year ago
Experience agent of Hills area

Jack Bi is an experience agent and has deep knowledge of marketing. He works hard to show the property to potential buyers. Whenever you contact him, he always reply quickly even late night.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Seller review
A five star rating is not enough!
over 1 year ago
A five star rating is not enough!

Selling a home is often one of the most stressful experiences in life, and we faced the added challenge of needing to sell all our properties within a very short timeframe due to new directions in our lives. The pressure was immense, and after speaking with multiple agents, we struggled to find someone we truly trusted—until we met Jack. Real estate is about navigating conflicts of interests and expectations, and a great agent knows how to manage these challenges while finding solutions that benefit both parties. Jack embodies this skill. True professionalism in real estate extends beyond being hardworking, knowledgeable about the local market, and well connected—it’s more about patience, encouragement, and the ability to handle unexpected obstacles with ease. We were fortunate to have chosen the best agent for the job, but more importantly, we gained a lifelong friend. Our gratitude for Jack goes far beyond the sale of our home.

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
Buyer review
"Jack: The Perfect Bridge Between Buyers and Sellers!"
over 1 year ago
"Jack: The Perfect Bridge Between Buyers and Sellers!"

"Working with Jack on my home purchase was an absolute pleasure! His ability to bridge communication between myself and the seller was outstanding - he made the whole process smooth and stress-free. What really impressed me was how efficiently he arranged private inspections that worked with my schedule, and his quick, accurate communication kept everyone in the loop. He has this great way of explaining things clearly and making sure both parties' needs are understood and met. I particularly appreciated Jack's proactive approach and attention to detail throughout the entire process. He wasn't just there to facilitate the transaction; he genuinely cared about ensuring I found the right home. His professionalism and dedication are exactly what you want in a real estate agent. Whether buying or selling, I wouldn't hesitate to work with Jack again and would happily recommend him to anyone looking for a reliable, skilled agent who truly goes above and beyond for their clients."

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (268 reviews)
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