Annie is very hardworking agent and has great work ethic. What I like about her is calmness with never give up attitude. She has sold our property for a good price keeping the buyer engaged in a not so good market.
Annie Zeng
Jack assisted me in selling one of my investment apartments in Castle Hill. Due to market conditions, the sales process took approximately six months from January 2026 before a buyer was found. Throughout the campaign, Jack provided frequent updates on my property and was always patient in answering my questions. I appreciated his communication and willingness to keep me informed. However, I found that his understanding of my property and some aspects of the settlement process were lacking. In May 2026, Jack provided a comparison with a recently sold unit in the same building and advised me to consider reducing my asking price. He explained that my property had a smaller bedroom and a smaller internal area than the comparable unit. After reviewing both floor plans myself, I discovered that my unit actually had a larger internal area and a larger bedroom. Given that I had paid for a professional floor plan to be prepared and that Jack had arranged this on my behalf, I was surprised that he was not fully aware of the size and specifications of my property after marketing it for four months. This raised concerns about the accuracy of the pricing advice I was receiving. In addition, two days before settlement, Jack contacted me regarding the final inspection. He explained that he had been unable to reach the tenant and asked whether the managing agent could open the property for the inspection. He mentioned that the tenant had informed him approximately two weeks earlier that she might be travelling overseas for her son's wedding and that he could not recall whether he had advised her about the final inspection requirement. Since the settlement date had been known for a long time following the exchange of contracts with a 42-day settlement period, I believe the final inspection could have been organised much earlier. As an experienced agent, Jack should have anticipated the timing requirements and managed the inspection arrangements with the tenant proactively.
Jack (Jianjie) Bi
I recently engaged Jack Bi from Murdoch Lee Real Estate to sell my block of land at 7 John Road, Cherrybrook, and I couldn’t be happier with the result. Selling a block of land in the current market is not easy, but Jack managed the campaign professionally and successfully achieved a very good price within a short period of time. Throughout the entire process, Jack kept me fully informed about buyer feedback, market conditions and any changes in the market. His communication was excellent, and I always felt that I knew exactly what was happening. Jack was proactive, professional and genuinely committed to achieving the best possible outcome for me. He also continued to assist me through the settlement process, which was successfully completed a week ago. I am very happy with Jack’s service and would highly recommend him to anyone looking to sell their property, especially in a challenging market. Thank you, Jack, for your hard work and excellent result!
Jack (Jianjie) Bi
We couldn’t recommend Jack highly enough. From the very beginning, he was exceptionally professional, patient, helpful and friendly. What really stood out was his honesty and genuine approach. His communication was outstanding. Jack was always available, day or night, and nothing was ever too much trouble. He kept us informed throughout the entire process, was incredibly responsive and made what could have been a stressful experience, feel easy and well supported. The level of commitment and effort Jack puts into his clients is exceptional. You genuinely feel that he cares about achieving the best possible outcome and that your experience matters to him. 100% commitment, effort and integrity is what you get with Jack! We would have absolutely no hesitation recommending him to anyone looking to buy or sell property. An outstanding agent and a pleasure to deal with!
Jack (Jianjie) Bi
Thanks to Annie's assistance, the house sale process went smoothly. She is the most trustworthy agent for me.
Annie Zeng
Annie has been absolutely wonderful to work with. Her team listened carefully to my needs, guided me through every step, and consistently went above and beyond to ensure the best outcome. Their patience, integrity, and genuine care made a huge difference. Her professionalism, market knowledge, and clear communication made the entire process going well. They were always proactive, kept me updated at every stage, and provided well considered advice. I truly appreciate their dedication and high level of service. Annie is knowledgeable, responsive, and truly committed to achieving the best result. Highly recommended.
Annie Zeng
Jack helped with any repairs that would ad more or less value to the house.
Jack Ho
Selling in today’s shifting market definitely came with its challenges, but having Eva as our agent made all the difference. From day one, she worked tirelessly, bringing endless energy, proactive execution, and absolute dedication to our campaign. What stood out most was her transparency, clear communication, and incredible hustle behind the scenes. She went above and beyond at every single step, handling inspections, staying responsive, and navigating negotiations with remarkable composure and skill under tough conditions. It’s rare to find an agent who puts in this level of heart and effort to look after their clients. I’m truly grateful to Eva for doing everything she could to ensure a solid, reliable outcome for us. Highly recommended if you’re looking for a hardworking and trustworthy agent!
Eva Chen
Jack was professional, knowledgeable, and easy to communicate with. Throughout the process, he was responsive and worked hard to achieve a good outcome for us. We appreciated his willingness to resolve issues promptly and his commitment to making things right. We’d be happy to recommend him to anyone looking for a reliable real estate agent.
Jack Ho
As both buyers and sellers in a challenging market, we were fortunate to have Jack Ho by our side. He kept us informed throughout the entire process, patiently answered all of our questions, paid close attention to every detail, and did everything he could to make the experience as smooth as possible. His deep understanding of the market, together with his commitment to achieving the best possible outcome, gave us confidence every step of the way. We sincerely appreciate Jack and his team's hard work, professionalism, and dedication, and would gladly recommend them to anyone looking to buy or sell a property.
Jack Ho
I had an excellent experience working with Annie and Ben. Throughout the entire process, she was highly professional, knowledgeable, and responsive. She always kept me informed of any updates and was quick to answer my questions, making what could have been a stressful process feel smooth and manageable. Annie’s communication skills were outstanding, and I always felt confident that she had my best interests in mind. Highly recommend Annie’s team!
Annie Zeng
Jack and his supportive team works collaboratively to ensure the campaign is executed to the highest standard to achieve desired results. Jack and his team have been very responsive, patient, communicative, informative and supportive. From preparing the house to be listed, organising open houses, managing buyers enquiries and reporting detailed feedback; to negotiating and securing deals from prospective buyers; Jack has displayed his excellence, experience, dedication, accountability and professionalism. We are very grateful and would highly recommend Jack Ho to look after your real estate needs. We would give a 10 stars if we could.
Jack Ho
