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Our reviews

  4.9  
2197 reviewsacross 45 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, supportive, reliable, honest, responsive, clear communication, local expert.
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Buyer review
Honest and Clear
about 6 years ago
Honest and Clear

Stephanie was a pleasure to deal with as she was honest and very clear in all communication. She helped make this purchase a lot less stressful than it could have been.

Stephanie Farah

Stephanie Farah

  4.9   (152 reviews)
Buyer review
I knew I would end up buying a property through Steve
about 6 years ago
I knew I would end up buying a property through Steve

I've interacted with Steve on many occasions as I attended lots of open home displays during the time I was looking for a place to buy. Steve remembered me and knew exactly what I was looking for. His weekly emailed updates were a great source of information about the current state of the property market and off-market opportunities. He kept me in the loop with phone calls and texts and, because of his excellent communication skills and desire to get the best outcome for everyone involved, I knew that he had the passion and drive to make the purchasing process easy to do and understand. He knows his market and his locations and goes out of his way to interact with clients. I'm very happy with the way everything has turned out and will certainly contact him in the future if I were to ever need a real estate agent.

Steve Ausling

Steve Ausling

  4.9   (337 reviews)
Seller review
Great Agent
about 6 years ago
Great Agent

Gem recently sold our home that has been in the family for over 40 years. Gem was thoughtful, engaging and professional from the beginning and kept us updated throughout the whole process. Would definately use Gem again.

Gem Basol

Gem Basol

  4.8   (60 reviews)
Seller review
You're in safe hands with Theo
about 6 years ago
You're in safe hands with Theo

I've engaged Theo on a number of occasions now so can say with absolute confidence that he can be relied on to secure the best price for his vendors. And not just in good times (when you might think good properties will sell themselves), but importantly also in challenging market conditions like we have now. Theo's candour is refreshing. Straight-talking and meticulous in reporting back to his vendors. He doesn't manage down his vendor's price expectations just so he can secure his fee. On the contrary, he stubbornly persists in negotiating for a better price even when you think there can't be any more in the purchaser's kitty. He is open and transparent in his dealings and very much acts in his client's best interests.

Theo Karangis

Theo Karangis

  4.9   (173 reviews)
Seller review
Definition of an honest hard working agent.
about 6 years ago
Definition of an honest hard working agent.

Gem Basol was super efficient and amazing to deal with. He was honest, responsive and always kept me informed on all communications. At no point were we stressed or concerned about the Sale process because we were assured by Gem's confidence and positivity during the transaction. We cannot recommend Gem more highly and would not hesitate to send anyone to him. We are very thankful to have selected Gem as our agent.

Gem Basol

Gem Basol

  4.8   (60 reviews)
Buyer review
Approachable and encouraging
about 6 years ago
Approachable and encouraging

Through a sometimes complex and overwhelming process, Nathan remained an encouraging, knowledgable and approachable guide throughout. Many thanks again.

Nathan Lang

Nathan Lang

  5   (437 reviews)
Seller review
Great Agent!!
about 6 years ago
Great Agent!!

Steph has been amazing to deal with. She went above and beyond for us and especially so during the challenges presented by COVID. Very professional, great communication and provided a high level of flexibility for inspections in regards to the government imposed COVID restrictions. She really gave us great piece of mind during the selling of our apartment through such uncertain times. Would highly recommend to anyone looking to sell their property and we would 100% use again.

Stephanie Farah

Stephanie Farah

  4.9   (152 reviews)
Buyer review
Billy Couldwell
about 6 years ago
Billy Couldwell

Very professional and helpful

Billy Couldwell

Billy Couldwell

  4.9   (194 reviews)
Buyer review
Steve was a great help
about 6 years ago
Steve was a great help

I must say that Steve's industry knowledge was extensive and his advice was spot on. The result was a quick and stress free settlement . I am happy to recommend Steve.

Steve Ausling

Steve Ausling

  4.9   (337 reviews)
Buyer review
Excellent attentive service
about 6 years ago
Excellent attentive service

David Yacoub was very helpful throughout the purchase process, providing responses to queries quickly and thoroughly.

Martin Farah

Martin Farah

  4.8   (159 reviews)
Buyer review
Great to work with!
about 6 years ago
Great to work with!

Nathan was a pleasure to work with - he was very communicative, knowledgeable and pulled out all stops to achieve the sale and answer all of our questions. I cannot recommend him highly enough!

Nathan Lang

Nathan Lang

  5   (437 reviews)
Seller review
Excellent service and result
about 6 years ago
Excellent service and result

Nathan was able to sell our property during the Covid 19 lock down and while we were having the roof repaired. He was tireless in bringing buyers through and very much appreciated the price we wanted for the home. I live interstate so I trusted him to get the property styled, repairs as needed, nothing was too much trouble. Nathan went above and beyond, highly recommended.

Nathan Lang

Nathan Lang

  5   (437 reviews)
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