Shaun and the team were professional throughout the sales campaign for our home. We found them to have an ethical and diligent approach to the sale of our property. Their commitment and communication was exceptional. We were overseas for several weeks of the campaign but we were always kept up to date as to how our sale was progressing. We were always comfortable with our dealings with One Agency. They showed compassion and understanding that our emotional ties to our home were strong and handled the campaign with respect to our feelings which was very much appreciated. In the past we have dealt with several Other Real Estate Agencies and our experiences were not as informative or pleasant to us as vendors. The team at One Agency have exceptional communication skills, their due diligence and understanding of the stresses that vendors experience are outstanding. To Shaun and his team we say a huge thank you. We wish them continued success in the future.

Shaun O'Callaghan

star   4.8   (286 reviews)

I am happy to endorse the services of Shaun O'Callaghan of One Agency. Shaun delivers on his promises and his attention to detail is second to none. He is not pushy, yet offers guidance throughout the entire process. Thanks Shaun and the entire team of One Agency Torquay

Shaun O'Callaghan

star   4.8   (286 reviews)

Very happy with One Agency, very professional and personable experience. Always attending to my calls or messages and providing constant communication throughout the process of purchasing my home.

Shaun O'Callaghan

star   4.8   (286 reviews)

We have been so happy with our experience from start to finish, our house sold quicker then we imagined an amazing price we didn’t expect and they where able to find us the perfect house to get back into the market, we are so happy. Thank you Shaun and One agency Torquay staff!

Shaun O'Callaghan

star   4.8   (286 reviews)

Shaun had a very clear and precise sale strategy which we feel enabled us to get the best price for our property. His communication was clear and well documented and we felt comfortable and relaxed through the whole process. I would highly recommend One Agency Torquay.

Shaun O'Callaghan

star   4.8   (286 reviews)

As estate agents within Melbourne, it was viable for us to handle the sale of the family beach house however, we knew it would be in our best interest to appoint a local agent. Upon meeting the two most credentialed agents in Jan Juc/Torquay, it was clear Shaun had the market share and an impressive performance history. It was obvious that we were dealing with someone who is down to earth and one of the good guys. His knowledge of the market, and in particular sales that were/were not relevant to us, made it very clear just how experienced he is. Shaun is a true professional who knows his craft and is very much a cut above the rest. We soon discovered that the locals hold Shaun in very high regards, stating that “Shaun is the man to talk to if you are looking to buy or sell!” This left us in no doubt that we had made the right decision. Shaun and the team exceeded expectations with their service delivery and overall communication. Shaun is a hands-on operator who leads from the front, providing updates via phone calls, text messages and emails, which is no easy task when you are a Director of a business. Shaun delivered on all promises – nothing was ever too much trouble. We are truly appreciative of the effort, energy and enthusiasm shown throughout a campaign. Shaun’s negotiation skills are first class, having patiently and diligently gone through the process of ruling out interested parties and guiding the purchaser to the final sale price. Of note, is the fact the during earlier negotiations we had indicated that we’d sell the property for $25,000 less, if he felt that was the best likely outcome. Despite that, he followed due process which resulted in another buyer, and an offer at the full asking price, with no discount. I can confidently say Shaun is an agent who leaves nothing on the table and misses no opportunities. If you are looking for a pleasant real estate experience and a premium sale price, Shaun is worth the investment and is the man for the job!

Shaun O'Callaghan

star   4.8   (286 reviews)

I was very pleased with the work done by Shaun and his staff. They worked hard to connect with potential buyers and showed the property to he best advantage. One Agency staff are very pleasant to deal with and made sure that I was always updated with what was happening.

Shaun O'Callaghan

star   4.8   (286 reviews)

With more buyers than houses to sell it would be easy to become complacent and this is definitely not the case with Shaun.

Shaun O'Callaghan

star   4.8   (286 reviews)

There is a reason why this guy is the most well know agent in Torquay, because he is very good at his job.

Shaun O'Callaghan

star   4.8   (286 reviews)

We selected Shaun on the basis of his reputation as the King of the Jan Juc property market and, after taking us through his sale process, we had high expectations of reaching - or even exceeding - our magic number. While we sold at the top of Shaun's recommended advertised range, we fell short, which left us a tad disappointed. Amanda, Karen and Liz were very helpful and accessible throughout the marketing campaign. We spoke most with Shaun during the final negotiation stage and have no doubt he was doing a lot of work - on both our and the prospective buyers' behalf - behind the scenes. We were happy with the result but not as delighted as we thought we'd be after Shaun persuaded us to go with his agency. Maybe our expectations were too high for him to achieve but, at the end of the day, we were left a bit underwhelmed.

Shaun O'Callaghan

star   4.8   (286 reviews)

Buying your first home is a massive step and can be a stressful time So thanks Shaun for helping us negiotate the tricky path with your time and expertise. .After years of saving we started house hunting. We looked at a lot of houses that were beautiful but out of our price range and a lot that were affordable but didn’t quite fit the bill. It can be hard to stick to what you really want . Our patience was starting to wear thin when Shaun rang with one that had come on the market he thought we would like . We knew straight away this was it. It ticked all our boxes, close to the beach, lots of sunshine streaming in, and a big north facing back yard in a quiet court. Now that we are in we are thrilled to call it our home. Shaun answered all our questions and arranged extra times for us to look through to ease our nerves before we signed on the dotted line. So thanks Shaun and One Agency for everything

Shaun O'Callaghan

star   4.8   (286 reviews)

I would highly recommend appointing One Agency to anyone who is selling their property. Sean and his competent team were really easy to work with. Selling your family home is an arduous task on so many levels, but I have to say that Sean and all his advice made the process an uncomplicated one with a successful outcome.

Shaun O'Callaghan

star   4.8   (286 reviews)