I chose Billy and his team based on their reputation, excellent local market knowledge, and recommendations from friends. As an out of state resident selling a investment property, I relied heavily on Billy and Ben to provide guidance, source and oversee trades needed from their trusted network, and keep me appraised of progress and feedback. Billy was responsive to any questions I had, and stayed ahead of the game, moving quickly to adapt his approach to the developing restrictions on viewings and sales processes due to COVID19. I honestly could not be happier with his honesty and guidance, experience, communications, and the result Billy achieved for me in the strange, current market conditions.

Billy Couldwell

star   4.9   (194 reviews)

Cameron 's been very helpful to me

Cameron Airlie

star   4.9   (561 reviews)

Hi Billy Thank you on sale of our property specially now in this difficult times we know it was hard, uncertain and unpredictable but you did it and we congratulate you and your team. For all that hard work we gave you 5 stars. Well done Billy and thank you Mate and Maria

Billy Couldwell

star   4.9   (194 reviews)

I found Joe to be very personable and knowledgeable regarding the property I was inspecting. Once I was interested, I liked the promptness in which Joe responded to my texts & emails. Purchasing a property is generally a stressful experience, Joe made this experience stress free and why I assume there wasn't a lot of to-ing and fro-ing between the vendor and I.

Joe Recep

star   4.8   (159 reviews)

Stephanie was a pleasure to deal with as she was honest and very clear in all communication. She helped make this purchase a lot less stressful than it could have been.

Stephanie Farah

star   4.9   (152 reviews)

I've interacted with Steve on many occasions as I attended lots of open home displays during the time I was looking for a place to buy. Steve remembered me and knew exactly what I was looking for. His weekly emailed updates were a great source of information about the current state of the property market and off-market opportunities. He kept me in the loop with phone calls and texts and, because of his excellent communication skills and desire to get the best outcome for everyone involved, I knew that he had the passion and drive to make the purchasing process easy to do and understand. He knows his market and his locations and goes out of his way to interact with clients. I'm very happy with the way everything has turned out and will certainly contact him in the future if I were to ever need a real estate agent.

Steve Ausling

star   4.9   (336 reviews)

Gem recently sold our home that has been in the family for over 40 years. Gem was thoughtful, engaging and professional from the beginning and kept us updated throughout the whole process. Would definately use Gem again.

Gem Basol

star   4.8   (60 reviews)

I've engaged Theo on a number of occasions now so can say with absolute confidence that he can be relied on to secure the best price for his vendors. And not just in good times (when you might think good properties will sell themselves), but importantly also in challenging market conditions like we have now. Theo's candour is refreshing. Straight-talking and meticulous in reporting back to his vendors. He doesn't manage down his vendor's price expectations just so he can secure his fee. On the contrary, he stubbornly persists in negotiating for a better price even when you think there can't be any more in the purchaser's kitty. He is open and transparent in his dealings and very much acts in his client's best interests.

Theo Karangis

star   4.9   (173 reviews)

Gem Basol was super efficient and amazing to deal with. He was honest, responsive and always kept me informed on all communications. At no point were we stressed or concerned about the Sale process because we were assured by Gem's confidence and positivity during the transaction. We cannot recommend Gem more highly and would not hesitate to send anyone to him. We are very thankful to have selected Gem as our agent.

Gem Basol

star   4.8   (60 reviews)

Through a sometimes complex and overwhelming process, Nathan remained an encouraging, knowledgable and approachable guide throughout. Many thanks again.

Nathan Lang

star   5   (435 reviews)

Steph has been amazing to deal with. She went above and beyond for us and especially so during the challenges presented by COVID. Very professional, great communication and provided a high level of flexibility for inspections in regards to the government imposed COVID restrictions. She really gave us great piece of mind during the selling of our apartment through such uncertain times. Would highly recommend to anyone looking to sell their property and we would 100% use again.

Stephanie Farah

star   4.9   (152 reviews)

Very professional and helpful

Billy Couldwell

star   4.9   (194 reviews)