During my time with NGU they were always very fast at getting onto any maintenance I requested, fast at communicating, very understanding and fair and probably the best real estate I have ever dealt with. Thanks Stacey and Tess.
NGU Real Estate - Ipswich
Our long-standing tenant vacated at the start of the COVID pandemic but the team at NGU found a great new tenant in a week or two. Always attentive! Always professional!
NGU Real Estate - Ipswich
I have 3 investment properties with Stacey at NGU in Ipswich. I have found her to be very thorough when screening potential renters, she goes to the trouble of looking into them throughly and by doing this she has unearthed good tenants that might not look good on paper but have turned out to reliably pay on time and do a lovely job of respecting the houses. Stacey has reliably done property inspections and will advise me when smoke alarms and everything has to be serviced in accordance with legislation etc. I have been very impressed with her diligence.
NGU Real Estate - Ipswich
If you are looking for a stress free experience, I recommend using NGU Real Estate - Ipswich. I have recieved reliable, timely advice from confident, expert staff. Communication has been exceptional with staff regularly initiating contact and my phone calls and emails responded to if not immediately, then within 24 hours. My investment has been well looked after with regular reporting of required maintence and suggested upkeep, tenants well screened and rental payments on time. Even when presented with difficult situations I was always given advice for a solution, rather than being confronted with a problem. I have dealt with various staff members during the last several years and have found them all to be friendly, approachable, available and knowledgable. Thank you NGU-Ipswich!
NGU Real Estate - Ipswich
Tess is my Property Manager and I couldn't ask for a better person to deal with. She is fair with tenants and always has the owner's interests in mind when dealing with issues. She has been a godsend with some of my tenants and keeps me fully informed of any issues and developments. Thank you Tess - lucky to have you!!!
NGU Real Estate - Ipswich
My property manager, Sarah, is very friendly and professional. Her work is excellent: she ensures any maintenance items are organised quickly, manages the tenant well and is generally proactive. She keeps me informed and is quick to respond to my emails/phone calls. I feel that my property is well looked after.
NGU Real Estate - Ipswich
I can't rate my property managers enough, both Sarah Grant and Amanda Vince are always quick to respond to communication. They vet tenants extremely well and maintain my properties as if they were there own. They are both personable, professional and knowledgeable. I would recommend both of these property managers to anyone who has an investment property that you want cared for.
NGU Real Estate - Ipswich
Cassandra and Teressa are great and didn't hesitate to provide help.
NGU Real Estate - Ipswich
I recently assisted my sister in relocating. From the initial phone contact, through to organising property inspections, to the final moving in....it was a pleasure to work with NGU staff.
NGU Real Estate - Ipswich
We have found NGU Ipswich has offered exceptional care for our rental property. There has always been plenty of communication and a special mention to Stacey for the very friendly and efficient manner in which she works for us. We would not hesitate to recommend NGU's services.
NGU Real Estate - Ipswich
