We went from purchasing our investment property through NGU to having them manage our investment property, and the whole process has been seamless. Their knowledge, level of communication and every other aspect involved in this process has just been phenomenal and we cannot recommend them enough! We will 100% continue using NGU Real Estate for as long as we can!
NGU Real Estate - Ipswich
Renting out our investment property through NGU was seamless and stress free. I knew I was in good hands from the very first phone call with Cassandra. She was pleasant, professional and excellent to deal with through the whole process from the initial phone call, the walk through and explaining the next steps. She screened well and kept us informed of applicants who would be the right fit for our property. I couldn't be more pleased with the service that has been provided. Well done Cassandra and the NGU team.
NGU Real Estate - Ipswich
Renting out my property with NGU Real Estate was an incredibly smooth and stress-free experience. From the very beginning, Cassandra was professional, responsive, and made the entire process feel effortless. Cassandra handled everything efficiently, from advertising the property to screening tenants, and kept me informed every step of the way. It was clear that NGU genuinely cared about finding the right fit for my property.
NGU Real Estate - Ipswich
Top property management that is on top of their affairs in regards to my property without having me involve too much in the day to day affairs. I hope Cassandra stays with them forever, the churn of PMs is also not high here which is such a blessing as it allows me to build a professional relationship with the PM as a property owner. I hope they don’t lose their quality as they scale, they are set for success with this level of service imo.
NGU Real Estate - Ipswich
I can’t recommend NGU highly enough. They’ve managed my much treasured investment property with professionalism and have always made me feel that my property isn’t just another one for their books. If I am fortunate enough to own another investment property in the future without a doubt I will be choosing NGU.
NGU Real Estate - Ipswich
Cassandra and Liz have been absolutely fantastic in supporting us through final completion/key handover of our new investment property. We live interstate, and they willingly attended final inspections, collected keys, and arranged for advertising prior to official handover date. This is our second property we have managed by Liz at NGU Brassall, and we will continue to work with NGU for as long as Liz and Cassandra are there. Their ongoing management has been flawless, and their communications exceptional. We are very hands-off, at our own choice, but we know they value our input whenever we call or have something to add. I have nothing but praise for the team and we are very grateful to have found them back in 2023, and continuing to work with them now.
NGU Real Estate - Ipswich
NGU has been a great property management team for us. From the beginning they have been courteous and professional, allowing an easy transition for one property, and guiding us through set-up for a second rental. I can trust that they have the best in mind for our properties, but also recognise the importance of looking after the tenants. Thank you NGU.
NGU Real Estate - Ipswich
We recently put our property up for rent with NGU Realestate. The team ( especially Cassandra) was professional, providing us with clear comms through out the whole process. The team was prompt with in their response to any questions or request that we raised making the renting of the property stress free. They we’re able to find good tentant to rent the property at the asking price within a short time frame. Thank you Cassandra and your team for everything.
NGU Real Estate - Ipswich
I had a tenant leave with rental arrears, and left all there stuff. No notice, they just disappeared. Liz was brilliant and would regularly check on the premises so there was a presence at the property due to being vacant. Liz was great at communicating what was needed form both a legal sense and to get the property back up to standard. Liz also did a lot of little things that made a big difference like assisting with insurance and the council who gave a notice about out of control lawns due to the tenant not maintaining it and arranging diffusers so the property smelt good when showing new tenants. Was even able to track down what happened to the tenant despite them avoiding contact. What was a very stressful time for me was made so much easier knowing I had Liz to support me through the process and happy that it is now back rented. Would definitely recommend NGU and particularly Liz.
NGU Real Estate - Ipswich
Great experience working with Anita as my property manager. Easy to approach and addressed any concerns promptly. Enjoyed 2.5years of renting with NGU Ipswich.
NGU Real Estate - Ipswich
Both Laney and Cassandra were so helpful throughout the entire process. As it was my first time buying a house they guided me through the process and answered any questions that I had. Couldn’t recommend NGU real estate enough to anyone looking to buy a home.
NGU Real Estate - Ipswich
I very highly recommend NGU real estate for sales and rentals. After recently buying a house through NGU, we decided to try using their rental services for another house. I have to say I was more than impressed when our rental property was photographed, advertised and open for viewing within days of my initial phone call ! The service offered by Cassandra and the rest of the NGU team is exceptionally professional and amazing. Highly recommended!
NGU Real Estate - Ipswich
