Cassandra and Liz have been absolutely fantastic in supporting us through final completion/key handover of our new investment property. We live interstate, and they willingly attended final inspections, collected keys, and arranged for advertising prior to official handover date. This is our second property we have managed by Liz at NGU Brassall, and we will continue to work with NGU for as long as Liz and Cassandra are there. Their ongoing management has been flawless, and their communications exceptional. We are very hands-off, at our own choice, but we know they value our input whenever we call or have something to add. I have nothing but praise for the team and we are very grateful to have found them back in 2023, and continuing to work with them now.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

NGU has been a great property management team for us. From the beginning they have been courteous and professional, allowing an easy transition for one property, and guiding us through set-up for a second rental. I can trust that they have the best in mind for our properties, but also recognise the importance of looking after the tenants. Thank you NGU.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

We recently put our property up for rent with NGU Realestate. The team ( especially Cassandra) was professional, providing us with clear comms through out the whole process. The team was prompt with in their response to any questions or request that we raised making the renting of the property stress free. They we’re able to find good tentant to rent the property at the asking price within a short time frame. Thank you Cassandra and your team for everything.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I had a tenant leave with rental arrears, and left all there stuff. No notice, they just disappeared. Liz was brilliant and would regularly check on the premises so there was a presence at the property due to being vacant. Liz was great at communicating what was needed form both a legal sense and to get the property back up to standard. Liz also did a lot of little things that made a big difference like assisting with insurance and the council who gave a notice about out of control lawns due to the tenant not maintaining it and arranging diffusers so the property smelt good when showing new tenants. Was even able to track down what happened to the tenant despite them avoiding contact. What was a very stressful time for me was made so much easier knowing I had Liz to support me through the process and happy that it is now back rented. Would definitely recommend NGU and particularly Liz.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Great experience working with Anita as my property manager. Easy to approach and addressed any concerns promptly. Enjoyed 2.5years of renting with NGU Ipswich.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Both Laney and Cassandra were so helpful throughout the entire process. As it was my first time buying a house they guided me through the process and answered any questions that I had. Couldn’t recommend NGU real estate enough to anyone looking to buy a home.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I very highly recommend NGU real estate for sales and rentals. After recently buying a house through NGU, we decided to try using their rental services for another house. I have to say I was more than impressed when our rental property was photographed, advertised and open for viewing within days of my initial phone call ! The service offered by Cassandra and the rest of the NGU team is exceptionally professional and amazing. Highly recommended!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Easy to work with. Very knowledgeable and quick responses taking all the stress out of the experience.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Tahmeka was a fantastic real estate agent for my rental search. She was professional, responsive, and knowledgeable about the market. She made the process smooth, answered all my questions, and helped me find the perfect property quickly. Highly recommend her services!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Thank you so much to Cassandra for finding suitable tenants for our investment property. The communication was excellent and we felt comfortable from start to finish that we knew all the information that you knew. Thank you for the guidance on suggested upgrades/changes to the property prior to it going online. We know this property is in very safe hands. We appreciate all of the time and effort you put into this.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Anita our property manager is awesome with communication and always nice over the phone and in person.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I have been with NGU for over five years and have had exceptional service and support throughout. Tahmeka has been particularly amazing. She’s found a new tenant in record time, has been flawless with her communication, efficient with any maintenance requests and proactive with her support. I can’t recommend Tahmeka and the NGU team highly enough.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)