Faultless from start to finish a great result by Michelle and the team at O'Briens

Michelle Stephens

star   5   (1977 reviews)

Ben was very helpful and nothing to much trouble.

Ben Quatrini

star   4.9   (358 reviews)

Best experience we have ever had with a real estate agent. Michelle and her team are available for you, keep you in the loop and really know the area and their houses.

Michelle Stephens

star   5   (1977 reviews)

We bought our first home from Michelle. I was very impressed that she and her team gave us a FaceTime tour and kept us across where our bid sat in the private sale. I got a couple of calls as updates and then the final call to say our bid was the winner. That happened between 4pm - 9pm! Which I didn’t expect her and her team to work that late. Lenny from her team was so lovely.

Michelle Stephens

star   5   (1977 reviews)

Michelle sold a previous house for us when no one else could and with this current property got us a good price on the first open house. Would recommend Michelle to anyone buying or selling.

Michelle Stephens

star   5   (1977 reviews)

The thought of looking at properties and dealing with agents gave me absolute anxiety. After years of searching, my hubby and I finally made our first home purchase through Michelle. Dealing with Michelle and her team was a dream. It was straightforward and to the point - no mind games were played. They were very quick with their turnaround times and were fast to assist with any enquiry. Michelle and her team is the definition of a great agent! Thank you Michelle, James, Jae and to the rest of Team Michelle! You guys have been absolutely amazing.

Michelle Stephens

star   5   (1977 reviews)

Symome is a consummate professional. She know this area well and guves her all. WOULD RECOMMEND IN A HEARTBEAT.

Symone Gatt

star   4.9   (168 reviews)

What can I say Ben has the patience of a Saint. Ben went above and beyond in the sale of my sisters place . I was helping my disabled sister and lost it a few times, and Ben handled the situation with ease. I can’t recommend Ben highly enough. A true professional all the way to the end. Thanks a million Ben.

Ben Quatrini

star   4.9   (358 reviews)

We had a terrible experience with Michelle. The lack of concern when we had a failed building inspection that she refused to speak to the Vendor about price negotiations and basically being belittled when I was extremely concerned with the structural issues. We were brushed off and told "I could easily sell this if you cancel the sale and without subject to building inspection and for a higher price" I believe if that was the case she would have sold it to another purchaser. The cost to us is around 5k. She also told me at the first inspection all appliances were working yet at the final inspection one appliance didn't work she refused to get it fixed and the vendor wouldn't either as they mentioned it had never worked (another cost to us). The house was handed over in a disgusting manner (the inside was clean) the outside completely overgrown, personal belongings left at the property, trees falling down, the entire property covered in weeds, dog faeces all over the concrete, huge piles of soil in the front yard, cobwebs everywhere, fences falling down, huge vines falling down over the pergola, smashed pots/stainless steel left in the rubbish bin (the garbage truck will not accept that) another cost for us to take to tip, black bark all over the backyard/grass areas/walkways. Three of us spent 5hrs the day of settlement removing the mess/weeds/vines/overgrown dead plants/bark/cut back trees & filled a trailer, yet still have another 2-3 days of work. It put a huge damper on settlement day. We asked at the final inspection & the week prior that the garden to at least be cut back or attended too slightly prior to settlement and personal belongings to be removed. Michelle was on leave for settlement and we weren't notified of the settlement process which was at 11am. I contacted the team at 9.30am to ask then I was informed I had to go pick up the keys after settlement. The only positive is the girls who work for her, you don't even hear from Michelle.

Michelle Stephens

star   5   (1977 reviews)

She is excellent in her job. I am a happy customer and have been looked after very well. I highly recommend her.

Michelle Stephens

star   5   (1977 reviews)

Working with Michelle has been a smooth and professional experience. Her team provided any information I required and answered any questions that I had. Everyone replied promptly and I felt adequately informed and supported throughout the process.

Michelle Stephens

star   5   (1977 reviews)

Michelle is an exemplary real estate agent, who exceeded all our expectations! Her speed, support throughout the process of listing and selling was outstanding. We would highly recommend her to anyone considering selling their home!

Michelle Stephens

star   5   (1977 reviews)