40 Rosemary Cres, Frankston North, VIC, 3200
Amount undisclosed
House
•I am afraid I do not have many words in my vocabulary to describe Michelle’s exceptional service. I sold my property remotely and never met Michelle or her team in person, yet the entire process was smooth, personal, and incredibly well managed. Michelle has outstanding skills in building a highly functional, efficient, friendly, and enthusiastic team. Every phone call was answered promptly, either by Michelle herself or a team member who immediately knew who I was, understood my needs, and took action straight away. No request was ever a problem — whether it was contacting another rental agent to collect keys or organising repairs. We received three offers within just two days of the property being on the market. When the first contract fell apart, Michelle’s confidence and reassurance were invaluable. Her agency conducted not only scheduled inspections but also inspections on request, and I was always kept fully informed, often receiving updates even as late as 8 pm. Michelle showed excellent negotiation skills with the second offer, and throughout the entire process I felt like a VIP client despite never meeting anyone in person. It was such a positive experience that I will never hesitate to use Michelle again and highly recommend her to anyone selling their property.
Michelle Stephens delivered an outstanding result in the sale of our home at 40 Rosemary Crescent, Frankston North, and we could not recommend her more highly. From the very beginning, Michelle demonstrated exceptional market knowledge, providing clear, well-informed advice that positioned our property perfectly within the local market. Her strategic approach, attention to detail, and understanding of buyer demand were second to none. Communication was a standout throughout the entire campaign. Michelle kept us fully informed at every stage, offering timely updates, honest feedback, and clear guidance, which gave us complete confidence in the process. Her professionalism, integrity, and calm assurance made what can often be a stressful experience feel seamless and well managed. Michelle is genuinely enthusiastic, passionate, and deeply committed to achieving the best possible outcome for her clients. This dedication was also reflected in her amazing team,particularly Emily, whose support, organisation, and professionalism ensured everything ran smoothly behind the scenes. Together, they delivered a polished, results-driven sales campaign with care and precision. If you are looking for an agent who combines expertise, energy, and authenticity with exceptional service and results, Michelle Stephens and her team are truly outstanding.