Dear Dianne, On behalf of Louise and myself we would like to take this opportunity to thank you for finding the right buyer for our house and delivering what is an excellent result delivered . We would not be in this position had it not been for your meticulous attention to detail to place the property in the best position for sale, combined with your strong ability to obtain the best price and close the deal. Your approach is what I call true professionalism and the industry needs more people like you. We were very impressed with the way you drove the overall process, your perceptiveness on each buyer to ensure only the right ones remain at the table, and the way you worked ‘with’ us through each step of the process. As I may have mentioned a few weeks back, it was through this that we had the confidence to hand the entire negotiation process over to you as I knew you would reach the best outcome for us. On marketing, the OC marketing suite of tools were certainly a clear differentiator in positioning our property to a broader audience with the printed material offering a far better presentation layer to engage the potential buyers. In particular the 3D walkthrough technology I felt provided the buyers a way of taking the time to better explore and understand the home so they are much better educated on what they are ‘actually’ buying. Although hard to measure, I do feel it would lead to greater conversion rate whilst weeding out the fence sitters. On the actual sales process experience… it was ‘perfect’ and you certainly exceeded our expectations. Thank you so much Kindest Regards Sean & Louise

Dianne Ladhams


