Thank you Nicole, Tarnya and the rest of One Agency team for your excellent service!

One Agency Townsville

star   5   (245 reviews)

I've had a great experience with Sophie as my PM. Everything get's done in a timely manner and her response is quick. Thanks

One Agency Townsville

star   5   (245 reviews)

Sophie has made the process for my family leaving our own home behind, relocating 3000 kms away and re-entering the rental market after years of being home owners SO EASY. Sophie was able to walk me through the application process with her industry knowledge and was able to answer queries that we had about the region that saved us so much time in chasing things up and it meant that our move was super smooth - Sophie was easy to communicate with and when a few things went astray (10 hours into a 30 hour cross country drive with 4 kids and 2 dogs) I accidentally filled my car with petrol instead of diesel, then after getting back on the road after 4 hours of midnight mechanics my daughter hit a kangaroo and wrote her car off, this meant arriving to collect the keys to our new home was going to be some time during the night - Sophie was flexible and prompt in finding a solution and saving the day and ensuring we would still have a roof over our head. Sophie was also able to sketch a floor plan of the property from memory within the same day that I requested it so I could plan for furniture needs. It was pretty accurate to Sophie! Walking into the property was a huge relief - the power was on, the house was very clean and well presented, such a huge relief! I actually look forward to this chapter of my life renting and the only thing that would make the situation better would be if Sophie could be the property manager for my house in Victoria as I am about to rent it out and am seeking a person who has the same skills and professionalism and the hard to find personality that makes a property manager easy to approach with any queries. I don’t dread or feel like I need to avoid contact with Sophie, she is just that special sort of person.

One Agency Townsville

star   5   (245 reviews)

One agency uses an app for communication, I was sceptical amd reluctant at first, but this has proven a great implementation and convenience. My PM has been professional, prompt with responses and flexible when necessary. The property was left questionable by previous tenants, but the PM has been perfect in balancing the situation. Overall I had a positive experience so far.

One Agency Townsville

star   5   (245 reviews)

Sophie rented out my property within one week of listing. She was quick to communicate the tenant's requests and respond and to my instructions and organising the appropriate works.

One Agency Townsville

star   5   (245 reviews)

As I was relocating to Townsville, I was anxious about rental market. One agency was resourceful in advertising good houses, organising inspections and facilitating the paperwork. Friendly, professional and caring. Highly recommend their services

One Agency Townsville

star   5   (245 reviews)

The most welcoming and helpful real estate I have dealt with. The agent is very helpful and quick to respond to questions

One Agency Townsville

star   5   (245 reviews)

You did a great job in taking care of everything in relation to renting property. Thank you

One Agency Townsville

star   5   (245 reviews)

Tarnya’s helped us throughout the process, very professional and recommend to those looking for a great Agent.

One Agency Townsville

star   5   (245 reviews)

I recently had the pleasure of working with Sophie Poppi and the experience has been fantastic! She was professional, approachable, and incredibly efficient in processing my rental application. The approval process was smooth and quicker than I expected, which made the stressful task of securing an apartment stress free. I highly recommend Sophie for her excellent communication and great service. Thank you!

One Agency Townsville

star   5   (245 reviews)

Suggested a price higher rental than we expected as the renovation was unique and got a suitable tenant.

One Agency Townsville

star   5   (245 reviews)

Fantastic help from the staff - no job was too hard. Fantastic service all round - Thank You

One Agency Townsville

star   5   (245 reviews)