After recently selling a property through Orange City Real Estate, I wouldn’t hesitate in recommending Lan and his team. They made the whole process from appraisal to settlement stress free by providing clear communication and market knowledge.
Lan Snowden
James made the sale process incredibly easy with clear communication and regular updates every step of the way.
James Taylor
Richelle was always available to answer my questions , solve my difficulties or improve my understanding. She introduced me to all the team as they all work collaboratively. RIchelle displayed a great knowledge of the market to match my needs. She was thoroughly professional at all times. Our City Real Estate Pty Ltd has a great team of people who work hard and as a team. They are all aware of who you are and are friendly and interested in helping you. I always felt very welcome in the office. My personal technical knowledge is very limited and Richelle and the team were always able and willing to help me with iPhone or iPad tasks. I learnt lots! RIchelle took me to places that she thought would suit my needs. She guided me through them and pointed out both the high and the problematic points of the building. Further, she discussed options of what could be done to solve those problems. She was open to as many inspections as I needed to make decisions on which option I would choose, buy or not. There was no pressure from her about me making a decision, further she would give an honest opinion if ask . I was very happy and satisfied by the whole experience of buying a new home , I hadn’t moved homes I thirty years. Richelle eased any fears that I had and I gained useful knowledge along the way. I would recommend Richelle and the whole team at Our City to anyone who is buying or selling property. I am extremely happy with the outcome, a great new property and the swift sale of my old home. Thanks to all at Our City for a wonderful experience and outcome.
Richelle Coote
Lan and the team did an amazing job marketing and selling our property. Lan has sold houses for us in the past with great results. We wouldn’t use anyone else.
Lan Snowden
Lucy lives and works locally which means she has amazing knowledge of the local community and housing market. She is a natural communicator and is great with talking to people. Lucy is friendly and down-to-earth, whilst also maintaining her professionalism. She is approachable and easily contactable via all communication channels (in person, phone, email), and she provides regular updates throughout the process. Lucy is extremely efficient and quick to resolve any issues/ease any concerns in the process. We honsetly did not expect such a smooth, fast process with selling our property (and buying another - also thanks to Lucy!). Lucy has a gift for real estate and we would recommend her to anyone looking to buy or sell.
Lucy Nell
Lan, Libby and the whole OC Team were wonderful to work with. From appraisal to settlement, the whole process was seamless. They were so flexible with their time to fit in around us and our unconventional schedule. Lan was super efficient and worked hard to ensure that we received the best price for our property.
Lan Snowden
Our City Real Estate's sound understanding of rental market trends and investment properties in Orange as well as clients’ specific needs helped us make an informed, confident decision and buy an investment property in a very competitive market. Their proactive approach and honest feedback made us feel comfortable throughout the process. They kept us updated every step of the way and made the whole process smooth and stress-free. A very special thanks to Richelle Coote - Our City Real Estate for her proactive approach and honest feedback made us feel comfortable throughout the process. Highly recommend for investors as well as first home buyers!
Richelle Coote
Lucy was avaliable when ever we needed her and always answered the phone. We felt confident in her hands as she not only has a deep understanding of the local market, but showed us that through her efficient approach in the sale of our property. No fuss, no hassle, nothing is too challenging for her. We couldn’t be more happy with the outcome and thank Lucy for all of her help!
Lucy Nell
We found Lan and Libby of Our City Real Estate Orange to be efficient and responsive throughout the selling process. Lan’s guidance was professional and the sale of our property went through smoothly. We were kept informed of the progress and they were helpful with extra requests we had during the move.
Lan Snowden
Richelle was wonderful to deal with throughout my purchase. From the first inspection, nothing was too much trouble. I arrived last minute and she was incredibly accommodating, welcoming and helpful. She has a warm, upbeat energy and is genuinely approachable and friendly, which made the whole experience feel easy and comfortable. Her responsiveness was outstanding - any questions I had were followed up quickly, and she was proactive in getting answers from the owner without delay. Richelle combines professionalism with a very personal touch. She is capable, efficient and clearly cares about helping people through the process. A lovely person to deal with and someone I’d highly recommend to anyone buying or selling.
Lan Snowden
Lan was always very keen to assist and advise and communication was always prompt and clear. I believe that the service, knowledge and skill he offered was well beyond what I suspect others would have and offer. When needed he always readily responded in a professional manner. I was happy with what was achieved despite some problems caused by another party, that Lan was able to resolve.
Lan Snowden
I had continued updates, good advice and always professional.
Lan Snowden
