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  4.9  
1865 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, supportive, friendly, responsive, clear communication, local expert.
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Seller review
Outstanding Service from Start to Finish
about 16 hours ago
Outstanding Service from Start to Finish

We recently sold our property with Pauline Lyon, and I could not recommend her more highly. From our very first conversation, Pauline moved quickly to get the property listed and ensured all the necessary documentation was prepared and signed without delay. Her efficiency meant that our property was on the market in no time, and remarkably, it was sold within just seven days of being listed. What impressed us most was Pauline's commitment throughout the entire process. She was proactive at every stage, closely monitoring the buyer's finance approval, coordinating inspections, and overseeing the settlement process. Nothing was left to chance. During settlement, Pauline truly went above and beyond. She worked tirelessly to ensure all electrical and gas appliances were operating correctly and that every detail was addressed before settlement. She remained actively involved right through to the final moments, ensuring everything was in place so settlement could proceed on the expected date and time. Pauline is a genuine advocate for her sellers. Throughout the entire process, we felt that our interests were being protected, our goals were being prioritised, and that we remained in control of the transaction. Her professionalism, communication, attention to detail, and determination to achieve the best outcome were exceptional. If you are looking for an agent who will work hard, communicate well, and go the extra mile to achieve a successful sale, I would highly recommend Pauline Lyon.

Pauline Lyon

Pauline Lyon

  4.9   (528 reviews)
Seller review
Fantastic Agent
1 day ago
Fantastic Agent

Shane was first class in all dealings with him. He goes through every detail and explains the reasons for each decision and recommendations. He's got a great laid back style about him, but at the same time you know he has great knowledge and experience and you're in safe hands with him. Never felt pressured and always listened to. Would recommend Shane 100% and if we ever need any Real Estate agent advice in the future he'll be the first we call.

Shane Capelli

Shane Capelli

  5   (197 reviews)
Seller review
This is the third property sold for us by Shane, we would not consider using anyone else.
1 day ago
This is the third property sold for us by Shane, we would not consider using anyone else.

When it came time to sell our current property which is due to settle in three weeks time, Shane was our first choice. We did interview other agents as part of our due diligence. We had lived in our current property for 30 years and it was very important to us. Shane had a vast knowledge of the property market and his advice on the pricing of our property was spot on, His advice on the preparation of our home and what needed to be done or not needed was very valuable. Down to replacing all the light globes with bright white ones rather that what we had which were a warmer and not so bright made a real difference to the appearance. Something I woud never have thought of. He arranged the photography and video of the home and in fact it sold on the video on the first home open. We received three offers on the first home open and it was sold. I dont anticipate selling our next home but I know who woud be getting the job if we ever did. His advice on the buying process with our next home was also very helpful and no it was not one he was selling. I would describe Shane as the consumate professional.

Shane Capelli

Shane Capelli

  5   (197 reviews)
Seller review
Professional, Honest and Reliable
12 days ago
Professional, Honest and Reliable

I had an excellent experience selling my property with Pauline. From the very beginning, they were professional, knowledgeable, and always available to answer my questions. Their communication throughout the entire process was outstanding, keeping me informed every step of the way. They provided honest advice on pricing and marketing, worked hard to attract genuine buyers, and negotiated effectively to achieve a great result. Selling a property can be stressful, but they made the whole process smooth and straightforward. I truly appreciate their dedication, professionalism, and commitment to achieving the best possible outcome. I would highly recommend them to anyone looking to buy or sell property.

Pauline Lyon

Pauline Lyon

  4.9   (528 reviews)
Seller review
Excellent agent with a wealth of local knowledge.
14 days ago
Excellent agent with a wealth of local knowledge.

Namita was a pleasure to work with. She was very responsive to the tight time frame within which we needed to sell and made the whole process work efficiently and smoothly. She achieved a great result for us. Namita has a warm and genuine manner and we would happily recommend her to other sellers.

Namita Mehra

Namita Mehra

  4.9   (135 reviews)
Seller review
A deeply caring professional with heart in the game and extremely resourceful and effective.
14 days ago
A deeply caring professional with heart in the game and extremely resourceful and effective.

Many thanks for all the arduous efforts on a tricky sales process. Pauline was a deeply caring communicator and made the process as efficient as could be. She was on top and predicted many issues and did her best to ensure a smooth process throughout. She is deeply concerned for both the buyer and seller and made every effort to achieve an outcome that was fraught in so many ways out of her control. Many thanks for the sage advocacy and support. She achieved a superb outcome for purchasing party and vendor. She is to be commended and recommended for any assistance in this really tricky market. Appreciate all the help and support. Would be the first person to recruit if selling but will be taking a very long break from the market!

Pauline Lyon

Pauline Lyon

  4.9   (528 reviews)
Buyer review
Good experience
18 days ago
Good experience

Thank you for assisting us with our property purchase. The process went smoothly overall. Communication was adequate, Pauline was helpful when needed and professional throughout the transaction.

Pauline Lyon

Pauline Lyon

  4.9   (528 reviews)
Seller review
Highly knowledgable and extremely professional
about 1 month ago
Highly knowledgable and extremely professional

Namita was very easy to deal with, she is extremely helpful, and really knows the Duncraig market. She was able to guide us through all steps of selling our home. Namita is a very genuine, warm and highly professional agent. I would highly recommend her to anyone thinking of selling. Our experience of buying and selling has been extremely positive thanks to Namita.

Namita Mehra

Namita Mehra

  4.9   (135 reviews)
Seller review
Very professional
about 1 month ago
Very professional

Quick response Strong market knowledge

Shane Capelli

Shane Capelli

  5   (197 reviews)
Seller review
Not your typical real estate agent!
about 1 month ago
Not your typical real estate agent!

From the very first day of enquiry through to settlement, Tony was an absolute pleasure to deal with. His communication throughout the entire process was exceptional, always keeping us updated and making everything feel smooth and stress-free. Tony’s market knowledge, reliability, and professionalism were outstanding, and he truly went above and beyond our expectations. He’s genuinely not your typical real estate agent. Tony is honest, approachable, and someone who truly cares about his clients and achieving the best outcome for them. We’re so grateful for all his hard work and highly recommend Tony to anyone looking for an exceptional agent.

Tony Mullen

Tony Mullen

  4.8   (253 reviews)
Seller review
Seamless and Stress-Free Process
about 2 months ago
Seamless and Stress-Free Process

Paulines attention to detail is second to none. Totally professional throughout the process. She has outstanding communication skills and a very personalised approach. I would have NO hesitation in recommending her for anyone looking to buy or sell. Thank you Pauline

Pauline Lyon

Pauline Lyon

  4.9   (528 reviews)
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