Gillian gave her all. She is knowledgeable and thorough and went the extra mile to help us sell our investment property. She helped us prepare for the sale and was in regular contact throughout the process. Nothing was too much trouble and Gillian was very pleasant to deal with. We sold quickly for the full asking price and felt we hardly had to do anything ourselves. I have no hesitation in recommending Gillian to others.

Gillian Thorn

star   5   (158 reviews)

Ahmad walked into our apartment and 10 minutes later had a sales plan. He knew exactly how to market the apartment to highlight its best features . He managed everything, keeping us up to date along the way while also ensuring we were never stressed. I cannot recommend enough. We held our first open home on the saturday and had sold by the sunday (with an offer well above what we were hoping for ).

Ahmad Souweid

star   5   (107 reviews)

Gillian did a fantastic job guiding us through the purchase of our first home. Were it not for her considerateness, attention to detail and presentation of the property, we may not have been as inclined to purchase. The offer, exchange of contracts and settlement were made easier by clear and regular communication. We felt informed of the expectations of the seller, and were able to get quick responses from Gillian on any questions we had. Gillian went above and beyond in giving us updates and advice, maintaining the property, and reassuring us during the process. We're very appreciative and would recommend her highly.

Gillian Thorn

star   5   (158 reviews)

Christine and Mia her assistant were always available to answer questions. Christine also kept me up to date before Auction. Her knowledge and professionalism the reason I chose Blackshaw

Christine Bassingthwaighte

star   4.9   (156 reviews)

Christine is very efficient and , approachable and more than happy to assist and walk you through the whole process. Her honesty and professionalism is admirable. I highly recommend Christine.

Christine Bassingthwaighte

star   4.9   (156 reviews)

Christine was a great help in selling our property. Her forthright and friendly manner made her easy to deal with. W especially appreciated the time she took to give us feedback and encouragement during a difficult marketing period.

Christine Bassingthwaighte

star   4.9   (156 reviews)

Christine was great to deal with. No fuss. No nonsense. Always got back. Very helpful.

Christine Bassingthwaighte

star   4.9   (156 reviews)

Christine is a pleasure to work with. She is very knowledgeable and clearly has years of experience in what she does. I will definitely use her services again!

Christine Bassingthwaighte

star   4.9   (156 reviews)

Ahmad showed great initiative in managing the sale of our property. He was very professional, always available and worked very hard to achieve all our sale expectations. Including organising very effective property styling. Every request we made was delivered with exceptional diligence.

Ahmad Souweid

star   5   (107 reviews)

Ahmed was professional, communication was excellent and he was great to work with.

Ahmad Souweid

star   5   (107 reviews)

As a first home buyer, there is a lot that I didn't know or understand but thankfully I had Ahmad by my side to explain everything in a very practical, objective and clear way. I have very much appreciated his patience, kindness and depth of knowledge throughout! It's made what would have been a very stressful, unknown adventure into a really exciting one as it should be and Ahmad has made sure of it. I don't hesitate in recommending him!

Ahmad Souweid

star   5   (107 reviews)

Gillian was diligent and methodical in communicating basic information to me and was available almost 24/7. She answered my questions patiently, but was cautious about providing any concrete advice, even at a high level. She went the extra mile to water the garden, pick up my mail and prevent the house getting dirty. I would have liked more of her expert opinion, but for the big things (like price) her approach was mostly to ask for my direction and validate it. She would narrowly discuss pros and cons when I pressed. Gillian seemed to care about buyer satisfaction a lot, even telling me “we don’t want to start a bidding war”. She didn’t message all potential buyers once I got an offer I was considering - only those she thought were still interested. This was a shame as one of the previous open home attendees brought family for a third inspection after 2 weeks of not attending open homes. Bringing family indicated good interest which may have got me a price closer to what I put in the contract when I signed on with Blackshaw. I feel like Gillian tactfully lowered my expectations so I felt compelled to accept an offer quickly. Once the property was on the market she referenced a number of things to anchor my price expectations lower (e.g. ‘it is a buyer’s market’, pointing out the competition of similar properties on the market and draw backs of the complex), and pushed to lock in buyers within days ‘so they didn’t find something else’. Whilst the latter is somewhat valid, in retrospect I think accepting within days is too quick and meant other potential buyers didn’t have sufficient time to even consider putting in offers (especially those who were not notified). I feel Gillian would be a good agent if you want to sell quickly and are quite flexible on price. If you go with her I recommend stepping back at each decision point and asking yourself ‘have all potential buyers been given the time and information they need’ and ‘is the urgency being exaggerated?’

Gillian Thorn

star   5   (158 reviews)