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Our reviews

  4.9  
577 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, empathetic, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Excellent
about 3 years ago
Excellent

I cannot recommend Von Barnes and her Pinnacle Team highly enough. If you are purchasing or selling a property, you won't go wrong. Von is very professional and delivers on her word of things being done on time (weather permitting). This has been the best buying experience I've had.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Seller review
Pinnacle Professionalism
about 3 years ago
Pinnacle Professionalism

Von and her team at Pinnacle Properties were amazing the level of expertise knowledge and professionalism were second to none. From the listing to styling and sale Von’s communication with us was excellent.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Seller review
Amazing service
about 3 years ago
Amazing service

Von and her team went out of their way to ensure that our property was marketed and displayed at its best to ensure the best price possible for us. Nothing was too much trouble and we were treated like family.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Friendly, caring, and great customer service!
about 3 years ago
Friendly, caring, and great customer service!

When we first met Von for an open home inspection on a Monday evening. She was very friendly, welcoming us to see the place. We weren’t sure about this house and she was happy to show us around and mentioned an additional open house on the weekend. We then went back on Saturday morning and very happy with the place with better lighting and made our offer. Von and her team was very approachable. Great in communication and willing to answer all of our questions. We will highly recommend Pinnacle Property to anyone!

Von Barnes

Von Barnes

  4.9   (604 reviews)
Seller review
Amazing Experience
about 3 years ago
Amazing Experience

We had an amazing experience working with Von and all her team in selling our home. One of the great things working with Von was that she didn't over promise and under deliver. Von was so knowledgeable about the market and gave us a realistic picture of how long a sale would be likely to take and the kind of price we could expect. She then exceeded all expectations (under contract in less than a week at a price beyond what we had hoped for). Von was also incredibly patient and supportive throughout the process. We were buying and selling simultaneously, which meant real time constraints and a lot of pressure. Also, we were selling our first home and so we aren't experienced investors or anything and all the legalese and 'real estate speak' could be quite overwhelming. In every meeting and on every phone call, Von was happy to answer every question and explained everything that would happen in a way that was clear and reassuring. The communication from the whole team was fantastic throughout - we felt included and supported in the decision making, but also reassured that the team knew what they were doing and we could hand over our worries to them. We were always kept in the loop and were given detailed updates after every open or private inspection. Von was incredibly hard working and professional at every stage of the process and would be the only agent we would consider using in the future.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Great communicator and we loved the positive energy
about 3 years ago
Great communicator and we loved the positive energy

Von and the team made the buyer process a quick and positive experience. They were great communicators and worked with us to ensure we had the information we needed to get the deal done.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Smooth sailing
about 3 years ago
Smooth sailing

Von has been fantastic to work with. She has been friendly, highly efficient and responsive to communication. We would happily work with Von again.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Best agent in Brisbane
about 3 years ago
Best agent in Brisbane

It's very rare and refreshing to find an agency so friendly, personable and ready to help a buyer. Von and Liz helped me secure my dream first home after struggling for several months and I couldn't be more grateful. From the moment of the first open inspection right through to settlement, they have been so kind, generous with their time and responded to my needs immediately no matter how many questions and follow up inspections I wanted. Thank you so much and I couldn't recommend this wonderful team more highly.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Seller review
SEASONED AGENT
over 3 years ago
SEASONED AGENT

Von and her team sold us our new home and helped us sell our former home and provided us with excellent service from start to finish. Her and her team are very courteous and professional. We have no hesitations in recommending Von and her team.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Beautiful soul!
over 3 years ago
Beautiful soul!

Von was kind from the first moment we met her, able to answer all our questions with realistic, accurate answers. Helped us with any querys we had. Was a pleasure to work with her and secure our first home! Her and Liz were amazing.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Buyer review
Profesional and Personable
over 3 years ago
Profesional and Personable

Von was a great combination of profesional and personable, making our buying experience a pleasant process. Von took the time to get to know our family and stage of life which helped through the negotiation. She kept us up to date at all times and checcked in with us regularly.

Von Barnes

Von Barnes

  4.9   (604 reviews)
Seller review
Stress free experience
over 3 years ago
Stress free experience

Von and her team made the whole selling process easy, stress free and culminated in an amazing result. From the suggestions on how to improve the appearance, advertising, staging and the ultimate sale were all handled professionally and with grace.

Von Barnes

Von Barnes

  4.9   (604 reviews)
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