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Our reviews

  4.9  
570 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, empathetic, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Best agent in Brisbane
about 3 years ago
Best agent in Brisbane

It's very rare and refreshing to find an agency so friendly, personable and ready to help a buyer. Von and Liz helped me secure my dream first home after struggling for several months and I couldn't be more grateful. From the moment of the first open inspection right through to settlement, they have been so kind, generous with their time and responded to my needs immediately no matter how many questions and follow up inspections I wanted. Thank you so much and I couldn't recommend this wonderful team more highly.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
SEASONED AGENT
about 3 years ago
SEASONED AGENT

Von and her team sold us our new home and helped us sell our former home and provided us with excellent service from start to finish. Her and her team are very courteous and professional. We have no hesitations in recommending Von and her team.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Buyer review
Beautiful soul!
about 3 years ago
Beautiful soul!

Von was kind from the first moment we met her, able to answer all our questions with realistic, accurate answers. Helped us with any querys we had. Was a pleasure to work with her and secure our first home! Her and Liz were amazing.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Buyer review
Profesional and Personable
about 3 years ago
Profesional and Personable

Von was a great combination of profesional and personable, making our buying experience a pleasant process. Von took the time to get to know our family and stage of life which helped through the negotiation. She kept us up to date at all times and checcked in with us regularly.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
Stress free experience
about 3 years ago
Stress free experience

Von and her team made the whole selling process easy, stress free and culminated in an amazing result. From the suggestions on how to improve the appearance, advertising, staging and the ultimate sale were all handled professionally and with grace.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
Outstanding Experience: Genuine care, regular communication, respectful negotiations & great return
about 3 years ago
Outstanding Experience: Genuine care, regular communication, respectful negotiations & great return

Von Barnes & her team were brilliant from start to finish. Our tenants exited with limited notice prior to lease expiry and we were left to prepare & list our property just prior to Christmas. Von was the only agent that was genuinely positive about taking our property to market over that period. She saved us time and money by staging the property through their in-house stylist which was a huge plus. Von worked tirelessly during our preparation period and was able to engage a number of quality buyers at a time when the property market was transitioning. We received a solid offer within a few days however given the early stage of the marketing campaign we collectively decided to give it a few more weeks to canvas the market over the festive season. Von continued to put heart and soul into marketing our property and ultimately achieved an extraordinary price for which we are truly grateful. Thank you Von for your incredible positive energy, your selfless respectful approach, and your patient demeanour. You are an absolute blessing… and a big thank you to the whole Team @ Pinnacle Properties. Recommend Von as highly ethical, energised and positive. She has incredibly unique way to engage buyer and seller and create a win/win outcome. Veronica & Mitchell, Ashgrove

Von Barnes

Von Barnes

  4.9   (597 reviews)
Buyer review
Loved working with Von
about 3 years ago
Loved working with Von

Von was great to work with. Very accommodating, knowledgeable and professional. Couldn’t recommend her enough.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
Everything they touch, turns to sold!
about 3 years ago
Everything they touch, turns to sold!

We were a slow burn client - approaching Von and her team six months before we were thinking of going to market. Von came through our home and provided some great feedback for areas of improvement and kept in contact with us monthly (either via phone, email or visiting) checking in to see how we were progressing. Six months later, it was go time. Von and her team staged our home Tuesday, photography Wednesday, Live on Thursday, open home Saturday (receiving multiple offers!!), Contract the following Tuesday... all in a week! We loved Pinnacle's approach! We loved how available everyone was to answer any questions, how knowledgable they are about the real estate industry and how dedicated they were to us - I know we weren't their only clients, but honestly, it felt like we were. We will be forever grateful for everything. Thank you so very much.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
Gets results in a Professional manner.
over 3 years ago
Gets results in a Professional manner.

Von Barnes and her team have pulled off an exceptional job by getting the price they achieved, i did not think it was possible, after a couple of false starts the team pulled together and re-energized the sales campaign will a fantastic result. They have carried out a very professional sales campaign and I would have no hesitation in recommending the Company to anybody looking for the right agent to engage for the sale of their property.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Buyer review
Brilliant experience
over 3 years ago
Brilliant experience

We purchased a house from Von and she was so amazing. Von was honest, reliable, accommodating, friendly, helpful and best of all a genuinely caring, loving and kind person. Von’s team were easily contacted and prompt with responses. If this is what Von’s service is like to buy from I can only imagine how good she is to sell with. Can’t recommend her highly enough😊

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
EXCEEDED OUR EXPECTATIONS
over 3 years ago
EXCEEDED OUR EXPECTATIONS

If you are thinking of selling, you absolutely have to engage Von Barnes & the team from Pinnacle Property. Von is the best sales agent I have ever worked with. My husband and I were ecstatic with the price Von sold our unit for. Her negotiation skills are exceptional, she ensures she is working for the seller until settlement has been executed, when most other agents have started working for the buyer, worth every cent of the commission.

Von Barnes

Von Barnes

  4.9   (597 reviews)
Seller review
Everything taken care of and great outcome
over 3 years ago
Everything taken care of and great outcome

Von has an excellent working knowledge of the industry, people's buying behavioirs and the market. Von was always happy to help, answer questions and got things done. Her team also delivered a great service, assisted in staging the home, organised all the marketing and photo's. When we started getting interest and offers, Von was able to provide insight and we were able to make an informed decision. Von and her team assisted us getting the best possible outcome, beyond our expectations. Thank you

Von Barnes

Von Barnes

  4.9   (597 reviews)
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