As first home buyers, the process felt overwhelming at times, but Von Barnes from Pinnacle Properties made it an incredibly positive and meaningful experience. Von was patient, supportive, and always took the time to explain everything clearly, which gave me so much confidence along the way. The personal care and genuine kindness shown to us never felt transactional — Von truly cared about helping me through the process of buying my first home. I’m beyond grateful for the guidance, honesty, and support, and couldn’t recommend Von more highly. An exceptional agent and a wonderful human being.

Von Barnes

star   4.9   (597 reviews)

Kathy went above and beyond to sell our property. Was available 7 days per week to answer any questions. Kathy offered hour long opens which allowed buyers to explore the property without feeling rushed. Kathy was professional in every interaction. She found contractors for us during a particularly difficult time over Xmas and never stopped until she found a solution. She even turned up with a new seat for our ride on mower which had broken. Kathy has even spoken to agents interstate to help us with our house hunt. Her knowledge of the market and sale process is exceptional. Kathy managed the sale in a confident and relaxed manner which enabled us to focus on our move interstate. We would highly recommend Kathy.

Kathy de Jong

star   4.8   (25 reviews)

What an amazing human being, with a solid gold team behind her. Getting a property ready for sale and going to market can be stressful, but with Von and the Pinnacle teams’ guidance and support anything can be achieved. Thank you Von, for your patience, experience, professionalism, your amazing energy and always aiming for that little bit more. This is the second property she has sold for us and we wouldn’t go anywhere else.

Von Barnes

star   4.9   (597 reviews)

Von especially and her team did an excellent job selling our property at 9 Norwood Street, Toowong with settlement on 13 January, 2026, only about a month after placement on the market. She achieved a very good sale price using a highly professional as well as individual approach. Von was always friendly and helpful, and cheerful as well. My questions were always answered quickly and with no sign of impatience. She interacted with our tenant very well. I would not hesitate to recommend Von and her team at Pinnacle Properties to other sellers. Donald Nikles.

Von Barnes

star   4.9   (597 reviews)

Wasn’t looking forward to the process of buying a property in this market, however Von made the experience great. Constant communication made it feel like we were working together as a team and we got the job done. I highly recommend her and her team. Thank you Von!

Von Barnes

star   4.9   (597 reviews)

Von is amazing. She genuinely cares about the process, your experience as the seller and the buyers experience. She is knowledgeable, motivated and an all round great human. I will be recommending her to anyone who is looking for a selling agent.

Von Barnes

star   4.9   (597 reviews)

We have recently purchased our new home through Von. She is like a breath of fresh air in this industry. She was very warm and straightforward in her communications and as upfront as she could be during negotiations. It's clear that she genuinely enjoys real estate. Her honesty and reliability was refreshing.

Von Barnes

star   4.9   (597 reviews)

Selling my unit in Holland Park was made effortless thanks to Von Barnes. At a time when life was incredibly busy, having just welcomed my fourth child, I needed an agent who could take the property to market with minimal involvement from me. Von delivered exactly that. Her market knowledge was outstanding, ensuring the unit was positioned perfectly to attract the right buyers. She communicated only when necessary, which I greatly appreciated, keeping me informed without overwhelming me during such a hectic season. Above all, her professionalism shone through at every stage of the process. Von handled everything seemlessly and I couldn't have asked for a smoother experience. I highly recommend her to anyone looking for an agent who combines expertise, discretion and genuine care for her clients.

Von Barnes

star   4.9   (597 reviews)

I recently bought my first home and had the absolute pleasure of working with Von. She was warm, professional and genuinely caring every step of the way. Nothing was ever too much trouble. She was always helpful and accommodating, and made the whole experience feel supported and stress-free. I genuinely feel like she’s become part of my family. A special mention to her assistant, Liz, who was also wonderful throughout the process. I couldn’t recommend them both more highly.

Von Barnes

star   4.9   (597 reviews)

Von organised the sale of our home by auction. She provided us with a lot of information to show that she was on top of the local market. Communication with Von and her team was always easy, and if we had any doubts about anything, it was very easy to contact Von for a prompt reply. The preparation for the open days and auction involved styling and recommendations for improvements we should undertake to make our home more saleable. Her professionalism and bubbly enthusiastic nature really contributed to a great selling experience. The result was, our home was presented in the best possible way to potential buyers and it sold on the auction day for a price we were completely happy with.

Von Barnes

star   4.9   (597 reviews)

All went smooth and expectations were most certainly met. All the dealings with Von and her staff were smooth, polite and respectful. We made the right decision to sell the family home of 72 years with Von at Pinnacle Properties. Cheers Darrell

Von Barnes

star   4.9   (597 reviews)

We recently purchased our home through Von and we couldn’t be happier with the experience. From the very first open home—where things were busy and fast-paced—all the way through to signing the dotted line, Von was incredibly helpful and supportive. Her communication was clear, timely, and genuine. She’s bubbly, friendly, and made the whole process feel smooth and stress-free. It’s not often you come across an agent who is both professional and truly warm to work with, but Von is exactly that. We would 100% recommend Von to anyone looking to sell their home and wanting someone who will go the extra mile. She’s fantastic! 🙌🏡

Von Barnes

star   4.9   (597 reviews)