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Our reviews

  4.9  
1274 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, hard-working, reliable, supportive, responsive, clear communication, local expert.
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Seller review
Professional, honest and highly proactive agent
1 day ago
Professional, honest and highly proactive agent

Andy is a highly professional, proactive, and detail-oriented agent who made the entire process smooth and stress-free. He was always honest, responsive, and genuinely cared about achieving the best outcome for his clients. His communication and follow-up were excellent, and he consistently went above and beyond to assist whenever needed. I truly appreciated his transparency, reliability, and dedication throughout the journey. I would highly recommend Andy to anyone looking for a trustworthy and capable agent.

Andy Guo

Andy Guo

  5   (265 reviews)
Seller review
A very successful outcome thanks to David
5 days ago
A very successful outcome thanks to David

I really appreciated the professionalism, knowledge of the selling area and very friendly approach David and the rest of the Place team showed me. I selected Place on the basis of David's regular contact with me over the last 6 months, advising me of the current market and checking in to see where I was in relation to my timelines for putting my property on the market. A "quick to listing - quick to sell" was achieved largely due to the approach David and Jacky advised. I am grateful for the successs achieved.

David Song

David Song

  5   (65 reviews)
Seller review
Provided a great and hassle free selling experience.
6 days ago
Provided a great and hassle free selling experience.

From his first communication with me, Jacky presented as professional as well as friendly. Knowing the market has resulted in a quick sale at a very good price. I'm truly grateful for his efforts throughout the selling process.

Jacky Chu

Jacky Chu

  5   (136 reviews)
Seller review
Professional, approachable, and consistently supportive
9 days ago
Professional, approachable, and consistently supportive

Selling our home with Own and his team was a genuinely positive experience from start to finish. He was highly professional while still being warm and approachable, which made a big difference during what can often be a stressful process, especially as this was a deceased estate. A special mention to the auctioneer, Marcus - he did a wonderful job and grateful that he came recommended by Owen and the team. What really stood out was how supportive and proactive Own and the team were throughout the entire campaign. They offered helpful guidance, handled every detail with care, and made sure we felt confident in every decision. In the end, Owen achieved a fantastic result for our sale, and we’re extremely pleased with the outcome. We wouldn’t hesitate to recommend Owen to anyone looking for a reliable and dedicated agent.

Owen Chen

Owen Chen

  4.9   (620 reviews)
Seller review
Great communication, friendly service, and an outstanding result
9 days ago
Great communication, friendly service, and an outstanding result

We had a fantastic experience selling our home thanks to Jacky and his team. From the very beginning, his communication was clear, timely, and professional, which made the whole process feel smooth and stress-free. He as always available to answer questions and kept us informed every step of the way. Not only was he incredibly helpful and knowledgeable, but he also brought a friendly, approachable attitude that made working with him a real pleasure. We always felt supported and confident in his advice. Most importantly, he delivered an excellent result on the sale of our home, exceeding our expectations. We couldn’t be happier and would highly recommend Jacky to anyone looking to buy or sell.

Jacky Chu

Jacky Chu

  5   (136 reviews)
Seller review
Andy Guo worked hard to achieve the best possible price for us!!!
19 days ago
Andy Guo worked hard to achieve the best possible price for us!!!

Andy Guo recently helped us sell our house, and we really appreciate all the effort he put in throughout the process. From the initial discussions to the final sale, he was professional, responsive, and easy to work with. In the current market, we’re happy with the result. Andy Guo worked hard to achieve the best possible price and kept us well informed every step of the way. Thanks again, Andy Guo. We are grateful for your support and would be happy to recommend you to others.

Andy Guo

Andy Guo

  5   (265 reviews)
Seller review
Dedicated to the process and excellent communication throughout between Andy and ourselves.
about 1 month ago
Dedicated to the process and excellent communication throughout between Andy and ourselves.

We selected Andy Guo to sell our family home as he had expert knowledge of the market within our area. Throughout the process he provided excellent communication. He was extremely dedicated to ensuring we achieved the sale of our home at auction. At all times throughout the selling process we were confident that Andy was working for us 100% of the time. We would highly recommend Andy Guo.

Andy Guo

Andy Guo

  5   (265 reviews)
Seller review
Attention to detail
about 2 months ago
Attention to detail

Jess and Andy did a great job with our place, they both work round the clock, every single day. They had great attention to detail, very knowledgeable and made the process smooth and easy.

Andy Guo

Andy Guo

  5   (265 reviews)
Seller review
Natalie & Owen were outstanding—a great team that delivered a fantastic result.
about 2 months ago
Natalie & Owen were outstanding—a great team that delivered a fantastic result.

We just sold our home with Natalie and Owen and couldn’t be happier with the experience. Natalie was outstanding, professional, knowledgeable and an absolute pleasure to deal with. Her communication was excellent throughout the entire process, always keeping us informed and making everything feel smooth and stress-free. Together with Owen, they make a fantastic team. They worked seamlessly, complemented each other really well, and gave us great confidence that we were in the right hands from day one. Natalie’s market knowledge, hard work and attention to detail really stood out, and her guidance played a big part in achieving a great result for our sale. We would highly recommend Natalie and Owen to anyone looking to buy or sell.

Natalie Sinclair-Vos

Natalie Sinclair-Vos

  5   (12 reviews)
Seller review
5 star ⭐️ / super excellent / highly recommended
about 2 months ago
5 star ⭐️ / super excellent / highly recommended

Andy Guo was the seller agent of my recent sale of a townhouse unit in Sunnybank Hills. Andy is the best agent in all aspects: - Punctuality & Flexibility : Andy is on time for all appointments with me. And he is always making the meeting time easier for me, which is quite important to a shift worker like me. - Respect: The price range of a townhouse unit is generally lower than that of a house. However, Andy treated it exactly the same, which made me feel like an equally valuable client. - Communication : Andy communicated both effectively and efficiently with all parties, me/buyers/lawyers/tradies/etc., which had saved a lot of time for everyone. - Professionalism: Andy is absolutely an expert in the realestate area. He prepared detailed report for my unit and provided valuable recommendation about the market, which made me feel more confident in each step during the sale process. - Negotiation. Price negotiation is the core part of any sale or purchase. Andy is definitely a strong negotiator for his client. His negotiation benefits from his familiarity with the property, his sound knowledge about the market, as well as his professional experience over the table. - Performance: As a result, Andy assisted me in reaching the highest sale price in my townhouse complex so far, and also one of the top sale prices for townhouse of the same age in Sunnybank Hills. Sale of a property is not easy. A real professional agent is no doubt essential. I would like to highly recommend Andy Guo as your next realestate agent.

Andy Guo

Andy Guo

  5   (265 reviews)
Seller review
Record auction result with Owen & Natalie. Professional, supportive, outstanding team.
about 2 months ago
Record auction result with Owen & Natalie. Professional, supportive, outstanding team.

Selling our property in Lakewood Estate with Owen Chen and Natalie from Place Sunnybank was an outstanding experience, and we couldn’t be happier with the result - a record sale price at auction. While we were thrilled for ourselves, we were equally pleased for Owen, Natalie, and their entire team in achieving such an exceptional outcome. From the very beginning, they were not only highly professional but also incredibly warm and genuine. They quickly made us feel like part of their extended family, which made the entire journey both comfortable and enjoyable. We interviewed five agents, and Owen and Natalie stood head and shoulders above the rest. Choosing them was an easy decision. We were working to a very tight timeline, with only 17 days to prepare for our first open home. At times, it felt overwhelming, but Owen and Natalie provided a clear, detailed plan and supported us every step of the way. They are hardworking, dedicated, and always available; consistently providing guidance, answering questions, and keeping us informed with clear and prompt communication throughout the entire process. Their attention to detail in marketing and presentation was exceptional. From styling to photography, our home was showcased beautifully and with a real sense of prestige. What stood out most was how collaborative they were—they genuinely listened, sought our input, and made us feel like part of the team. Owen’s deep knowledge of the estate and local area was evident from day one. He knew exactly how to position and market our property to achieve the best possible outcome. His negotiation skills are outstanding, and his strong buyer network resulted in excellent interest and record attendance at our opens. Selling a home can be both stressful and emotional, so it’s important to have an agent who is knowledgeable, skilled, dedicated, and proven. In all honesty, we highly recommend Owen, Natalie, and the entire Place Sunnybank team.

Owen Chen

Owen Chen

  4.9   (620 reviews)
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