Richard was positive from the outset, with strong market knowledge. Communication is important to me, and Richard was available with information, advice and time, so I never felt rushed or lacking information. Richard was professional from the first contact, clearly completing his market research. He also was very supportive throughout the sale process. Five stars!
Richard Stacey
This is the second time we have dealt with Damian, once as a buyer and this time as the vendor.. Damian and Fiona included us with all decisions, were honest in their appraisal and feedback and worked hard to achieve a great result for us. Thank you Damian.
Damian Shackell
Ebony has been an absolute pleasure to deal with - she has been quick to respond to my queries, and her professionalism and friendly, approachable manner has made the whole process a lot smoother than I expected.
Ebony Simeoni
Tim was great to work with he is very informative regarding all aspects of the industry, extremely professional and his communication was second to none, we would highly recommend Tim if you are looking for a agent that cares.
Tim Allen
Michael was super knowledgeable about the property and has been really supportive to me buying my home by myself for the first time. Super easy to communicate with and responds very quickly!
Michael Darken
Michael was easy and prompt to communicate with via calls or emails. He kept me up to date throughout the process.
Michael Darken
When I first Richard to get an appraisal on the property he took the time to to thoroughly review the property and listen to the story of the property which has been in our family for close to 50 years. I had three agents appraise the property and while Richards appraisal was not the highest, I felt it was the most reasonable, not over the top or unrealistic and within the range that our own reseach had found. His sales strategy proposal seemed sensible and not over the top. Prior to the property actually being listed, Richard had found a possible purchaser and asked if we would be interested in letting them have a walk through even though we had not quite completed our preparation for when the property was to be listed. This viewing of the property ultimately led to those people making an offer on the property and with some fairly straight forward negotiation, we settled on an agreed price that both the purchaser and my family were mutally happy with. Once the sale was locked in the rest went quite smoothly and the transition to settlement wet without a hicup. My family and I are very happy with the outcome as is the new owners. A Win Win for both parties. Thank you Richard we would certainly look you up again.
Richard Stacey
Catherina was quick to assess what had to be done in order to achieve maximum outcome. and leased with us and other parties, and was always reliable, pleasant and professional. Catharina was such a pleasure to meet and I would recommend her to anyone considering real estate in Ballarat.I appreciated her people skills and kindness , she went over and beyond her role and we were treated as friends. Coming from out off town, it was hard to know where to start but Catharina made the process very easy. I need not have had the sleepless nights as everything fell in place smoothly for us but I appreciate all the hard work behind the scenes. Catharina always read us correctly as to the type of process that would be comfortable and work best for us. The property went for far more than we had expected and to a Ballarat person so we are very happy. Thankyou so much.
Catharina Darken
Professional, friendly, easy to communicate with. Respond quickly. Good experience.
Penny Shields
Richard has now sold two properties for us in Ballarat. Both experiences have been fantastic as Richard is down-to-earth, honest and knows the market so well. Although selling can be stressful, Richard is calm and reassuring and always helps us bring our dreams to fruition.
Richard Stacey
I sold my investment property through Penny & the PRD team in Ballarat recently. Penny's local knowledge was brilliant and was a contributing factor in selling my property so quickly. When one door shut, Penny was on the ball and quick to get another to open which meant there as always interest in my property. I would highly recommend Penny and the PRD team in Ballarat and would not hesitate using her again in the future. Thank you Penny!
Penny Shields
Working with Damian Shackell was an absolute game-changer in selling our home. We were anticipating a long, stressful process, but Damian and his team delivered a full-price offer and had our house under contract in less than two weeks. What truly set Damian apart, however, was his instrumental role in getting necessary pre-sale maintenance completed. As we are located overseas, we were overwhelmed by the necessary repairs, but he seamlessly managed the logistics, connected with reliable contractors, and ensured everything was completed efficiently and correctly. This service was invaluable and directly contributed to the quick, full-price sale. If you are looking for an agent who is not just a skilled negotiator but a proactive partner dedicated to maximizing your home's value and minimizing your stress, hire Damian. Highly, highly recommended!
Damian Shackell
