Presence Real Estate Newcastle

Level 2/16 Telford Street, Newcastle East NSW 2300
  •   4.9   (151 reviews)

Meet the team

Get to know the 9 agents at Presence Real Estate Newcastle.

Mark Kentwell
Mark Kentwell

Director

  4.8   (88 reviews)
About Mark
Mark is a nationally recognised agent based on not only his results, but his innovations that have truly contributed to the real estate industry in Australia. Mark has brought the concept of having more than one expert attached to each property listing for begged response time, service and outcomes and is the founder and creator of the Friendly Auction System, now used across Australia for incomparable clearance rates. Mark is so passionate about real estate he has been caught by his partner Natalie rehearsing negotiation dialogue in his sleep! Mark was awarded Australia's Regional Principal of the Year at the Australian Real Estate Awards and also ranked Number 1 Selling Principal Nationally 2008-2013 and appeared #15 on the Real Estate Business Magazine Top 100 Agents in Australia list. While we're at it, Mark was Newcastle and Hunter Young Achiever of the Year Award Winner and the Harvey Douglas Award Winner for Outstanding Contribution to the Real Estate Industry in 2010. Mark Kentwell consistently achieves new record sale prices and lower days on market. Mark also sold more homes at auction than any other agent in Newcastle, Lake Macquarie or the Hunter Valley in the last 5 years. He loves the unlimited possibilities and potential that business offers and how he can bring people into the PRD team and help them create an amazing future and lifestyle for themselves and their families. Mark is the Managing Director and Principal of the PRD Newcastle & Lake Macquarie operations, though has employed management staff to ensure that he can focus on what he loves...Selling! Mark has an incredible marketing and support team, as well as having 2 additional agents to provide additional pro-active service to buyers and create competition. With this team dedicated to your property sale, you are getting triple the effectiveness of a standard agent. He will help you select the best option for your situation and will provide you with the strategic advice you need to create a premium on your property, not just the promises that many don't deliver on. As a professional real estate coach and speaker Mark is inspiring, motivating and full of ambition. Mark is one of the most talked about agents in the region and you'll see why when you meet him. He has a great combination of energy and experience that brings a new dimension to your property sale.
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Paula Ashcroft
Paula Ashcroft

Leadership Team / Residential Sales / Project Marketing

  4.8   (60 reviews)
About Paula
Paula has worked in the real estate industry since 2002. Her experience is wide and diverse including residential sales, land developments, property management and business ownership. Her early career was in accounting and administration and Paula prides herself on attention to detail in everything she undertakes. In the fast-paced, ever-changing world that is real estate, Paula’s steady, patient, and dedicated approach stands out. Tirelessly working to build genuine and trusted relationships, all of Paula’s connections are underpinned by the sense of calm she instils in clients, through her knowledge, experience and support. Committed to helping clients find their next big property moment, Paula’s guidance drives every powerful property move: moving home, moving through to the next stage of life, moving together, as a seamless team, to achieve the client’s unique and personal goals. Paula thrives on regular, open communication, she revels in sharing what she has learned during her 23+ years in real estate, and she firmly believes the best decisions are made from robust information and the collation of all the facts. It is with this commitment to transparency, expertise and generosity that Paula helps clients navigate every step of their property experience, celebrating with them at each key milestone. Outside of Presence, Paula’s routine is deeply rooted in family. On weekends, you’ll find her living her best life with her husband and children, enjoying time with friends, or slipping on her sailing shoes when the weather allows. [6:45am] “My family — my husband and children — are my reason why. With our kids now grown, and school drop off a thing of the past, mornings are spent enjoying quiet and peaceful walks around the lake.”
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Matt Thompson
Matt Thompson

Licensed Real Estate Agent

  5   (38 reviews)
About Matt
Matt has joined the experienced PRD Newcastle Team after a successful 15 year career in professional football. Matt played most of his career in the Aleague with a few clubs but well known for the 5years he represented and captained our local Newcastle Jets. Matt also represented his country in the Asian champions league. Now being involved in the area for those 5years he is using that to his advantage and making all experiences with the locals a smooth and enjoyable one.
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About Chasse

Chasse currently has 6 active property listings and 32 sold property listings over the past 12 months.

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Dale Slater
Dale Slater

Licensed Real Estate Agent

  5   (1 review)
About Dale

Dale currently has 1 active property listings and 9 sold property listings over the past 12 months.

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Diana Apostolovski
Diana Apostolovski

Sales Agent

  5   (1 review)
About Diana
With over 15 years of experience in all facets of real estate including Property Management, Diana specialises in residential sales and this experience has provided her with a solid background in client services and care. Diana is now one of the best and most pro-active agents in the Warners Bay region. Diana initially operated within the property management area of real estate and this experience has provided her with a solid background in client services and care. Diana wanted to broaden her experience into residential sales and seized the opportunity to become a member of the sales team in February 2006, and is now one of the best and most pro-active agents in the Warners Bay region. Diana believes in building long term relationships with her clients and achieves this by providing a meticulous, highly organised and professional service. For her clients this means dedication, constant follow up and delivering on promises. Diana can also speak Macedonian, which enhances her service.
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About us

Located in the heart of the Newcastle and Lake Macquarie region, Presence Real Estate exemplifies tailored service and community integration. Every aspect of what we do-and don't do-is finely tuned to the unique needs and lifestyle of our local community. As exclusive platinum members of the Real Estate Results Network (RER), the only agency in our region to hold this distinction, we demonstrate an unwavering commitment to excellence. Our investment in higher-standard marketing, utilising cutting-edge techniques and technologies, positions us at the forefront of the real estate industry. But our commitment goes beyond property transactions; it's a dedication to the community we cherish. We've channeled unprecedented resources into team development, client services, local suppliers, and community initiatives, reflecting our desire to be more than just a real estate agency. Presence Real Estate's mission is to serve and elevate the Newcastle and Lake Macquarie region with integrity, innovation, and a relentless pursuit of excellence, fostering growth and creating positive impacts throughout the community.

Our reviews

  4.9  
151 reviewsacross 39 different locations, showing 6.
over 3 years ago
Great communication

We met Matt long before we ever thought about selling. Matt kept the lines of communication open and always asked how things were going in our lives. He invited us to previews of surrounding properties of interest and this personal connection led us to choose him as our selling agent when the time was right. During the sales campaign, Matt kept us updated with offers, open house attendance and feedback. Once we had accepted an offer he guided us through the process, mediating between us and the purchaser with confidence.

Matt Thompson

Matt Thompson

  5   (38 reviews)
over 3 years ago
Excellent Service

Very thorough and informative. Kept me aware of the process every step of the way. During such a big decision and sale that is what was most important to me

Matt Thompson

Matt Thompson

  5   (38 reviews)
over 3 years ago
The Right Agent and Agency

We chose Matt Thompson from a cross-section of agents/agencies that we evaluated at the time, based on his knowledge of the market and of the Adamstown residential area, his obvious technical skills and his ability to communicate on our level. Also the PRD support team behind him and PRD's approach to "friendly auctions" seemed perfectly matched to our 'deceased-estate' sale. From the very start and during the lead-up to the auction Matt kept us fully informed of his numerous activities, regular web statistic reports (e.g. page hits, contacts, registrations), market trends during a period of rapid interest rate rises and property price reductions, and of nearby sales and potential buyers. We were not the easiest of clients, but he always put us at ease and gave us confidence in his strategy. Our choice proved to be an excellent one, with the final sale price falling exactly where he predicted over 3 months earlier, despite our expressed doubts. PRD's back-office operations ran smoothly both financially and legally, with no issues. We have no doubts we made the right choice in selecting Matt to be our agent and would not hesitate for one moment to do so again.

Matt Thompson

Matt Thompson

  5   (38 reviews)
over 3 years ago
Great experience from start to finish

Highly recommend Matt and the team assisting him. Professional and patient from day one. Explained everything clearly on process, fees and strategy, gave clear recommendations to us and insights based on his experience and kept us updated every step of the way. Ultimately we didn’t get any nasty surprises and most importantly got a good result on our sale.

Matt Thompson

Matt Thompson

  5   (38 reviews)
over 3 years ago
Exceptional service

Matt’s knowledge of the market is second to none. We were always kept up to date. Matt never made promises he couldn’t keep, or give unrealistic expectations. He has now sold a few properties for us and I would not hesitate to recommend him.

Matt Thompson

Matt Thompson

  5   (38 reviews)
Show all 151 reviews

Our properties

Presence Real Estate Newcastle has 35 properties for sale and sold 245 properties in the last 12 months, showing 4, sorted by most recent activity

For Sale
Guide $1,200,000 - $1,300,000
3/43 Church Street
Mayfield NSW 2304
3
2
3
Townhouse
For Sale
Price Guide on Request
2 Baikie Crescent
Charlestown NSW 2290
2
1
1
House
For Sale
Price not available
35 Clarke St
Wallsend NSW 2287
3
1
2
House
SoldMay 7, 2026
$940,000
37 Joanne Street
Kotara NSW 2289
3
2
1
House
Show all 280 properties
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