Presence Real Estate Lake Macquarie

Meet the team

Get to know the 5 agents at Presence Real Estate Lake Macquarie.

Leadership Team / Residential Sales / Project Marketing

4.8

About Paula

Paula has worked in the real estate industry since 2002. Her experience is wide and diverse including residential sales, land developments, property management and business ownership. Her early career was in accounting and administration and Paula prides herself on attention to detail in everything she undertakes. In the fast-paced, ever-changing world that is real estate, Paula’s steady, patient, and dedicated approach stands out. Tirelessly working to build genuine and trusted relationships, all of Paula’s connections are underpinned by the sense of calm she instils in clients, through her knowledge, experience and support. Committed to helping clients find their next big property moment, Paula’s guidance drives every powerful property move: moving home, moving through to the next stage of life, moving together, as a seamless team, to achieve the client’s unique and personal goals. Paula thrives on regular, open communication, she revels in sharing what she has learned during her 23+ years in real estate, and she firmly believes the best decisions are made from robust information and the collation of all the facts. It is with this commitment to transparency, expertise and generosity that Paula helps clients navigate every step of their property experience, celebrating with them at each key milestone. Outside of Presence, Paula’s routine is deeply rooted in family. On weekends, you’ll find her living her best life with her husband and children, enjoying time with friends, or slipping on her sailing shoes when the weather allows. [6:45am] “My family — my husband and children — are my reason why. With our kids now grown, and school drop off a thing of the past, mornings are spent enjoying quiet and peaceful walks around the lake.”

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Luke Surman

Sales Agent

4.8

(25 reviews)

Diana Apostolovski

Sales Agent

(1 review)

About Diana

With over 15 years of experience in all facets of real estate including Property Management, Diana specialises in residential sales and this experience has provided her with a solid background in client services and care. Diana is now one of the best and most pro-active agents in the Warners Bay region. Diana initially operated within the property management area of real estate and this experience has provided her with a solid background in client services and care. Diana wanted to broaden her experience into residential sales and seized the opportunity to become a member of the sales team in February 2006, and is now one of the best and most pro-active agents in the Warners Bay region. Diana believes in building long term relationships with her clients and achieves this by providing a meticulous, highly organised and professional service. For her clients this means dedication, constant follow up and delivering on promises. Diana can also speak Macedonian, which enhances her service.

Sales / Licensed Real Estate Agent / Leadership Team

(1 review)

About Paul

Paul Ashcroft has been involved with property and real estate all his life, with his family beginning Ashcroft's Real Estate in Nowra during the 1960s and Paul and his wife Paula owning their own business in Tamworth for nearly 10 years before selling up and moving to beautiful Lake Macquarie. Paul's experience covers residential sales, projects & developments, feasibility of townhouse sites,and subdivision land and sales. Paul works with his wife Paula and as team leaders of PRD Lake Macquarie they strive to ensure client satisfaction and profit form their PRD experience. Paul and Paula have worked with some of the Hunters leading developers over many years including the McCloy group as well as Hunter Land. Paul and Paula continually research the local and national markets so that the advice they share with their loyal clients is based on honesty and evidence. The Lake Macquarie PRD team are enthusiastic, motivated and experienced to help any client in the Lake Macquarie area from Toronto right around to Swansea. PRD Lake Macquarie are proud to be part of the Newcastle/Lake Macquarie team, the NO 1 agency nationally and regionally in the PRD network. For honest advice, enthusiasm and the best possible profitable result for your property journey call Paul or Paula anytime on 4926 0600 anytime.

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About us

Located in the heart of the Newcastle and Lake Macquarie region, Presence Real Estate exemplifies tailored service and community integration. Every aspect of what we do-and don't do-is finely tuned to the unique needs and lifestyle of our local community. As exclusive platinum members of the Real Estate Results Network (RER), the only agency in our region to hold this distinction, we demonstrate an unwavering commitment to excellence. Our investment in higher-standard marketing, utilising cutting-edge techniques and technologies, positions us at the forefront of the real estate industry. But our commitment goes beyond property transactions; it's a dedication to the community we cherish. We've channeled unprecedented resources into team development, client services, local suppliers, and community initiatives, reflecting our desire to be more than just a real estate agency. Presence Real Estate's mission is to serve and elevate the Newcastle and Lake Macquarie region with integrity, innovation, and a relentless pursuit of excellence, fostering growth and creating positive impacts throughout the community.

over 7 years ago

Great service

Great information provided and regular updates on the project have kept us in the loop.

Paula Ashcroft

4.8

(60 reviews)

over 7 years ago

Top sales agent

Luke was handed our property to sell when our original agent had a change of lifestyle. He was careful to fill in the gaps and communicate fully the important features of the change. He found buyers where the previous agent found none, he coped with international time zones (we went on holiday in the middle of marketing ). He kept us in the loop at all times. And we were happy with the price he negotiated.

Luke Surman

4.8

(25 reviews)

almost 8 years ago

Great team!

Alex and Team Ashcroft conducted the sale of my property and they were wonderful to deal with and an efficient team! I only spoke to Alex throughout but I know that all three of them work as an effective team in the background to ensure the successful sale of the home! Highly recommend the team for the sale of your home.

Paula Ashcroft

4.8

(60 reviews)

almost 8 years ago

Amazing Agent

Paula was an absolute pleasure to work with. We felt very safe with her taking care of our property. Her whole team worked extremely well to achieve a great result.

Paula Ashcroft

4.8

(60 reviews)

almost 8 years ago

Great Agent, great communication

Luke was most professional selling our house in Toronto. He has good knowledge of the area and was right on the mark with the pricing of our property. Hence the property was sold after 3 weeks on the market. His communication has been 10 out of 10 with feedback of each open house and showing being relayed to us within 30 minutes of each visit. We cannot recommend Luke highly enough and we are very pleased that we had Luke from PRD at Lake Macquarie for our agent. John and Bronwyn

Luke Surman

4.8

(25 reviews)

almost 8 years ago

Preformance review for Luke

Luke came highly recommended via a friend who has utilized his services on numerous occasions. Our sale was not one of choice but necessity. Luke was aware of the situation and showed great caring and understanding at all times. Nothing was an issue nor a problem. We were kept informed through each stage of the process and couldn't have asked for more. I would certainly be recommending Luke to any of my family or friends who required the services of a competent caring and professional real estate agent.

Luke Surman

4.8

(25 reviews)

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