Craig was an excellent communicator with good knowledge of the market - he knows his stuff Very professional & a down to earth guy Thank you for making our purchase stress free We wish you all the best for your future sales
Craig Hoskins
We couldn’t be happier with Craig and the service he provided when selling our property. His communication was excellent throughout the whole process, and his knowledge of the market was fantastic. He made the experience smooth and stress-free, and we always felt we were in good hands. We would highly recommend Craig to anyone looking to sell their property
Craig Hoskins
Craig always responded to all my enquires he is so knowledgeable and professional
Craig Hoskins
Craig responded quickly and had a lot of local knowledge for this area, being a local there for decades. Although the market had changed quickly due to the new government legislation, Craig was not after a quick sale, he put in the hard yards, to get the result and the price that I was after. Thanks Craig.
Craig Hoskins
Overall, parts of the process went okay, while others left me feeling quite bewildered and confused. There were times when the communication felt more confrontational and unprofessional than I would have expected, particularly when I was simply trying to raise a concern or understand what was happening. I also felt that, on occasion, possible explanations were given very quickly before there seemed to be enough information to know what had actually occurred. I would have much preferred a simple acknowledgment that the answer wasn’t yet known, followed by taking the time to clarify or investigate it. Edit following the agent’s response: I feel this response actually reinforces the point of my original review. I never said these matters were not eventually dealt with. My concern was the way they were handled and communicated. Yes, a plumber was eventually contacted, but in my view that should have been the first response to an unexplained puddle. Instead, the possibility of a leak was initially dismissed, then it was suggested a trade may have caused it, then that nobody had been at the property, and eventually that a “hoarder” may have broken in and somehow caused the puddle. At the same time, the plumber was initially framed as something that could happen if we allowed it, rather than simply the obvious next step to investigate the issue. I also understand that settlement moves quickly and that agents are coordinating multiple people and trades. That was never the issue. The issue was the contradictory explanations, raised voices, being spoken over, and the way reasonable concerns were communicated. That is exactly what I meant when I described parts of the experience as confusing and unprofessional.
Leigh-Anne Batty
LEIGH-ANNE DID ALL THE HARD YARD FOR ME AS I LIVE IN NEW ZEALAND, FROM ORGANISING TRADIES, AN ACCOUNTANT, SETTLEMENT AGENT, ETC , A TRUE PROFESSIONAL A GREAT TEAM TO DEAL WITH, THANK YOU
Leigh-Anne Batty
Leigh-anne was absolutely amazing. Knowledge of the market and tips on things we needed to do to improve our home. We had constant updates so never felt like we had no idea of what was going on with the sale of our house. I would 100% use Leigh-Anne again and can't recommend her enough. Thanks so much for all your help.
Leigh-Anne Batty
Marketing was second to none. People skills and the way he chased top dollar i really liked. I live overseas and left all decisions up to Craig but I still got everything in detail of any changes and always followed up . I could not fault Craig with anything in the sale of my house im really busy with other things and I didn't have to do a thing. Everything 100 percent to my satisfaction. Will definitely be using Craig again.
Craig Hoskins
Working with Leigh-Anne was a great experience. Her knowledge of the market and our property meant we sold our property quickly and for the price we wanted.
Leigh-Anne Batty
Craig was always giving me updates as soon as he knew, was extremely helpful with every question I had was great to deal with
Craig Hoskins
Craig was amazing from start to finish. The service I got from him was not only that of a complete professional, but his down to earth approachability was much appreciated thought out the process. Always made himself available and kept me informed immediately with any updates. Highly recommended. Cheers again Craig. Take care
Craig Hoskins
Leigh-Anne talked me through the process every step of the way. Thank you
Leigh-Anne Batty
Professionals Lagoon Real Estate
