I was a little nervous about renting through a real estate agency again after previously renting privately, but the team has made the whole process so smooth and stress-free! I applied for the property within an hour of it being advertised and received a response within minutes to organise a viewing for just a couple of days later. The very next day after viewing, we received the exciting news that our application had been approved! The entire process was so quick and easy, which made such a difference. All the ladies we’ve dealt with so far have been absolutely lovely, friendly and helpful. Maintenance requests are also responded to and scheduled promptly, which is really appreciated. Overall, we’ve had a really positive experience so far and are very happy with our decision. Thank you to the team for making what can be a stressful process such an easy and pleasant experience! 🏡❤️

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

Communication has been excellent from the beginning, with prompt responses and clear, friendly updates throughout the process. They have demonstrated strong knowledge of the local market and have been professional, approachable and genuinely helpful whenever I’ve had questions or concerns. What stood out most was their willingness to communicate and follow things up quickly, making the whole experience feel straightforward and stress-free.

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

Excellent service, very friendly

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

I am very happy that Jess Tesdal became my agent, she is very helpful and very kind, if I ever buy a house in the future, Jess will still be my agent and I will recommend her to everyone I know.

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

I looked at the house one day, applied, and it was approved the next day. They are very good; they give their clients their full attention. I am very satisfied with the agency

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

They where very professional and the communication was good was updated about the rental I was applying for

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

Tracey was fantastic to deal with. Very down to earth yet professional. Communication was excellent and made the application, viewing and paperwork process a breeze. 100% recommended Tracey.

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

Jess Tisdell is an outstanding Property Manager and an absolute credit to Professionals Real Estate Mackay. She is professional, approachable, responsive and consistently makes the entire rental process feel straightforward and stress-free. Jess communicates clearly, follows up promptly and handles every matter with genuine care, fairness and attention to detail. Nothing ever feels like too much trouble, and she always takes the time to ensure everyone is informed and supported. Her reliability, organisation and calm approach give you complete confidence that everything is being managed properly. What sets Jess apart is her ability to combine exceptional professionalism with warmth and understanding. She treats people with respect, listens carefully and works hard to achieve the best possible outcome. Her dedication and high standard of service are evident in every interaction. I cannot recommend Jess highly enough. Professionals Real Estate Mackay is extremely fortunate to have someone of her calibre on the team. Five stars without hesitation!

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

So again thank you for always going above and beyond for all your customers and clients. It's always a pleasure dealing with the team, they have helped me out with the sale of my home, and to more recently helping find my last couple of rentals. Fingers crossed they can help me find a house to buy in the next 6 months..

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

They helped with everything any small repairs done straight away easy to talk to quick communication

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

I highly recommend Professionals Rentals & Sales Mackay and jess tisdell to anyone looking to [sell/buy/lease/rent] in the mackay market.

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)

Of all the real estates and agents I’ve dealt with over the years as a tenant, Jess Tisdell stands out as the absolute best. Her friendly nature paired with her outstanding professionalism is unmatched. I’d happily give her a 10/10 and recommend her to anyone looking to rent out their property.

Professionals Rentals & Sales Mackay

star   4.9   (168 reviews)