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Our reviews

  5  
281 reviewsacross 36 different locations, showing 12.
Seller review
Excellent communicator who worked tirelessly
9 days ago
Excellent communicator who worked tirelessly

In a very tough market, Maddison worked tirelessly along with Tim from the Raine and Horne Berry Office to get us a sale and what is a very difficult market. Communication was excellent. Feedback always prompt. Knowledge of the market was second and none. Extremely professional service.

Maddison Crapp

Maddison Crapp

  5   (22 reviews)
Seller review
Friendly, approachable and so easy to work with!
13 days ago
Friendly, approachable and so easy to work with!

Maddy did a fantastic job with our house sale, we were so impressed with her professional, encouraging and friendly manner with regular updates on the progress. Nothing was too much trouble for her and she went above and beyond to help. I would have no hesitation in recommending Maddy and the team, we are so pleased with the result.

Maddison Crapp

Maddison Crapp

  5   (22 reviews)
Seller review
Fantastic, friendly and hardworking agent!
13 days ago
Fantastic, friendly and hardworking agent!

We were so impressed by Jacqui and the team at Raine & Horne. She did an amazing job with our house sale in a calm, professional and stress free way, going above all expectations to sell our home. We would have no hesitation in recommending Jacqui and the team in Berry, we have been so happy with the process and result!!

Jacqui Crapp

Jacqui Crapp

  5   (279 reviews)
Seller review
Direct, objective and accurate
14 days ago
Direct, objective and accurate

Jacqui Crapp brings years of experience to the table.

Jacqui Crapp

Jacqui Crapp

  5   (279 reviews)
Seller review
High Integrity. Exceptional Results.
about 2 months ago
High Integrity. Exceptional Results.

Maddison was outstanding from start to finish. She drove the entire campaign, managed the open homes professionally, kept everything moving, and achieved an exceptional result in just 35 days on the market. What really stood out was that Maddison took the time to listen and genuinely understand what we wanted as vendors. She never applied a one-size-fits-all approach. Instead, she worked with us to achieve the outcome we were aiming for and kept our priorities front and centre throughout the entire campaign. What sets Maddison apart is her integrity. She cuts through the noise, sees through the nonsense, and focuses on what matters most to get the best outcome for her clients. Her advice was always honest, practical and backed by genuine market knowledge. Despite achieving a record-breaking result, Maddie handled the entire campaign with calm confidence and professionalism. Nothing was ever too much trouble, communication was excellent, and she delivered exactly what she promised. If you want an agent with high integrity, a strong work ethic and the ability to cut through the noise and deliver, Maddison is outstanding. Maddison combines integrity, expertise and exceptional results in a way that is rare to find.

Maddison Crapp

Maddison Crapp

  5   (22 reviews)
Seller review
Honest Advice, Great Negotiator, Outstanding Results
about 2 months ago
Honest Advice, Great Negotiator, Outstanding Results

Jacqui is an outstanding agent and an exceptional negotiator. Throughout the process she provided honest, experienced advice, communicated clearly, and always followed through on what she said she would do. Her knowledge of the local market and ability to navigate negotiations made all the difference. Most importantly, she simply gets the job done. Highly recommended.

Jacqui Crapp

Jacqui Crapp

  5   (279 reviews)
Seller review
Excellent communication, great result
2 months ago
Excellent communication, great result

We recently sold our home with Jacqui Crapp and Maddy Crapp, and couldn't be happier with the result. From day one their communication was excellent — we always knew what was happening and never had to chase them for updates. The end result was a sale price that exceeded our expectations, and the whole process felt smooth and low-stress from start to finish. We'd recommend Jacqui and Maddy to anyone selling their home.

Maddison Crapp

Maddison Crapp

  5   (22 reviews)
Seller review
Excellent communication, great result
2 months ago
Excellent communication, great result

We recently sold our home with Jacqui Crapp and Maddy Crapp, and couldn't be happier with the result. From day one their communication was excellent — we always knew what was happening and never had to chase them for updates. The end result was a sale price that exceeded our expectations, and the whole process felt smooth and low-stress from start to finish. We'd recommend Jacqui and Maddy to anyone selling their home.

Jacqui Crapp

Jacqui Crapp

  5   (279 reviews)
Seller review
Such a great experience!
3 months ago
Such a great experience!

We were recommended Raine & Horne Berry by a friend when we were preparing to sell our home, and we couldn’t be happier with our experience. We first contacted the team around a year before our intended move, and were so impressed when Maddison and Tim came out to the property and took the time to walk us through the entire process, what to expect, how to prepare, and how to put our home in the best possible position for sale. As first time sellers, we honestly couldn’t have asked for a better experience. Maddison and Tim were the perfect balance of professional and personal. From our very first meeting, I felt completely safe in their hands and genuinely felt that they cared about us and achieving the best possible outcome, rather than simply selling a house. They stayed in regular contact throughout the year leading up to the sale, provided us with so many helpful resources and trusted contacts to help prepare the property, and were always available to answer every question we had along the way. Nothing ever felt like too much trouble. We ended up securing a buyer within just five days of going on the market, and the entire process has been incredibly smooth from start to finish. Their communication, knowledge, professionalism and genuine care made what could have been a stressful process feel straightforward and manageable. We are so grateful to Maddison, Tim and the whole Raine & Horne Berry team for helping us achieve such a fantastic result. We would highly recommend this team to anyone considering selling their home.

Maddison Crapp

Maddison Crapp

  5   (22 reviews)
Seller review
Great marketing expertise and very professional. Very knowledgeable on the real estate market .
4 months ago
Great marketing expertise and very professional. Very knowledgeable on the real estate market .

Great communication through the whole process. Impressive market knowledge and negotiating skills. Very professional. I have dealt with Jacqueline before with the purchase of the same property ten years ago. Which was the reason why I chose Jacqueline to sell the property for me now. I can not speak too highly of her credentials.

Jacqui Crapp

Jacqui Crapp

  5   (279 reviews)
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