I live overseas. Carol and the team at RH have expertly managed my two Sydney CBD investment apartments continuously for more than 15 years and will continue to do so for as long as I own one or both of the apartments. I would describe the services I have received as always efficient, attentive and empathetic to me and my needs. I receive self-explanatory monthly statements and annual statements for tax purposes (which have never once been queried by my tax agent or the ATO). Elena, who is responsible for the day-to-day management of the apartments, is extremely responsive (usually within minutes) to any queries I have. Her advice about occasional problems that arise is always accompanied by recommendations, which are inevitably correct and accepted by me. In terms of finding new tenants, James (who is responsible for new business) has just recently found a new tenant for one of the apartments for an excellent rent. It took just one week from initial advertising to a new tenant signing a lease, an excellent outcome. For these reasons, I wholeheartedly recommend RH and their property management services.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

James Astor was excellent throughout the letting process. He was very kind and helpful in answering all of my questions during the process, kept me up to date with the status of my application, and overall was fantastic to deal with. Thank you very much James.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

James and Jacob were fantastic to deal with regarding leasing my property out! They kept me informed right through the process, calling me up to give me updates and also emailing me applicant details as they came through. Just excellent from start to finish and I’ll be using them for all my leasing requirements! Thank you guys for all your help!

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

We had a fantastic experience from start to finish. We inspected the property yesterday and received our approval today, which made the whole process feel incredibly smooth and efficient. What really stood out was the communication. The team kept us updated every step of the way, answered our questions promptly, and made the application process straightforward and stress-free. We also genuinely loved the property from the moment we saw it, so getting such a quick outcome was the icing on the cake. A professional, friendly, and efficient experience all around. Highly recommend!

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

James was a pleasure to work with throughout the property process. He was professional, patient, and never pushy, which made the experience much less stressful. His knowledge of the local market was impressive, and he was always willing to answer questions and provide honest insights. I would highly recommend James to anyone looking for a trustworthy and knowledgeable real estate agent.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

As overseas property investors, having a property manager we can trust is invaluable, and James has really excelled to go above our expectations. James secured a quality tenant for our property before it even became vacant, ensuring there was no loss of rental income between tenancies. He also achieved a rental increase of over 15%, demonstrating a strong understanding of the local market and excellent negotiation skills. Throughout the process, James has taken full ownership. His communication was consistent, proactive, and reliable, which gave us complete peace of mind despite living overseas. What impressed us most was his ability to find a great tenant before the previous tenant had even moved out, significantly reducing vacancy risk and stress for us as investors. James is professional, dependable, and genuinely cares about achieving the best outcome for his clients. We would highly recommend James to any property owner looking for a proactive property manager who delivers results and takes the stress out of managing an investment property.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

James understood what we were looking for, he knows the market, works to meet the expectations of both the landlord and tenant - a rare skill I would highly recommend James

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

Agent was easy to communicate with and extremely trustworthy. Deep market knowledge and quick to match the right tenants to the property.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

Jacob was very quick to respond and very professional.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

I had a really great experience working with the team throughout the rental process. They were professional, responsive, and made everything feel straightforward from start to finish. Communication was always clear, and they went above and beyond to help coordinate everything during a very busy moving period. Really appreciated the support and efficiency, highly recommend.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

Highly recommend James Astor, an excellent agent and the R&H is always a pleasure to deal with. Couldn't recommend them enough! Have worked with them on several occasions, and they always are easy to work with.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)

James was great to deal with. Very efficient and pleasurable.

Raine & Horne City Living | Pyrmont

star   4.9   (393 reviews)