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Our reviews

  4.9  
691 reviewsacross 50 different locations, showing 12.
Seller review
Excellent understanding  of our needs.
about 1 month ago
Excellent understanding of our needs.

Very honest in her dealings with us, she was very patient and understood our concerns and issues. There was no pressure from her to rush decisions.

Jan Brewster

Jan Brewster

  4.9   (130 reviews)
Seller review
Very professional and understanding and trustworthy.
about 1 month ago
Very professional and understanding and trustworthy.

Right from our very first meeting Jan presented professionally and her enthusiasm showed through. We had full confidence and demanded honesty and transparency which Jan did not let us down. We have no hesitation in recommending Jan and First National to anyone considering selling or buying a home.

Jan Brewster

Jan Brewster

  4.9   (130 reviews)
Seller review
Exceptional Service, Seamless Sale with Mick Dolphin
about 1 month ago
Exceptional Service, Seamless Sale with Mick Dolphin

I had a fantastic experience working with Mick Dolphin to sell my property at 37 Fernglade Drive, Emerald. Mick was professional, highly experienced, and an excellent communicator throughout the entire process. I never once had to chase him for an update—he was always one step ahead and kept me informed from start to finish, which gave me complete confidence in his ability to achieve the best outcome. Mick truly streamlined the selling process, making what can often be a stressful experience feel smooth and well-managed. His team at First National worked seamlessly alongside him, demonstrating strong collaboration and professionalism. Janet, in particular, was incredibly organised with open home appointments and communicated clearly and professionally at all times. I highly recommend Mick Dolphin to anyone looking to buy or sell a property. His expertise, dedication, and supportive team make all the difference.

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
Seller review
Sold Quickly, Handled with Care
about 2 months ago
Sold Quickly, Handled with Care

I cannot recommend Mick Dolphin enough! He sold my auntie’s house incredibly quickly and handled the entire process seamlessly. Everything was stress-free, and his professionalism, communication, and attention to detail made the experience smooth from start to finish. We couldn’t be happier with the outcome!

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
Seller review
Displayed genuine interest and passion with the selling of our house.
2 months ago
Displayed genuine interest and passion with the selling of our house.

We first met Mick several years ago for an appraisal of our home. We were begining to consider downsizing. At this point he was very realistic about our appraisal unlike other agents in the area that offered what we felt inflated figures. He knew we weren't quite ready but always waved and was polite whenever we saw him. We would often call him for advice and he always responded in a timely matter . When we finally agreed that we would sell our house through Mick and First National we had nothing but a high praise for him and his amazing team. Janet did the beautiful write up of our property and it sounded so amazing we jokingly thought we should buy it. We also had Katie and Erin supporting Mick with open house inspections and all of them we very punctual and kept us in the loop of what was happenning. We realized Mick was doing so much work behind the scenes including after hours,, night and weekend work. We often received messages Sunday night. The team were able to guide us through each step and we felt very relaxed that we were in good hands. We were able to sell our house in a few weeks for a realistic price that we were happy with. The whole experience was very positive and we highly recommend Mick Dolphin and First National for the sale of any property.

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
Buyer review
So helpful
3 months ago
So helpful

Mick was gracious, knowledgeable, and helpful. He made the time to show us a few properties in person and his time was generous. We found the home we wanted and Mick worked hard to help us through the process.

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
Seller review
I couldn’t fault Mick and his crew! Excellent service. They were with me every step of the way!
3 months ago
I couldn’t fault Mick and his crew! Excellent service. They were with me every step of the way!

I was so nervous selling my property, but had no reason to be. I couldn’t fault them at all! More than happy! Mick Dolphin and his team were there to answer any questions at any time of the day, and the staff were so friendly and nothing was a problem to them, very professional. So happy I chose them! They made me feel comfortable and at ease. I thank them so much and would highly recommend them to family and friends who need to buy or sell. If I had to do it all over again, I would 💯 choose Mick and his wonderful team.

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
Seller review
Great communication excellent service.
3 months ago
Great communication excellent service.

Sold my property in a Three weeks and achieved a good outcome.

Grant Skipsey

Grant Skipsey

  4.8   (135 reviews)
Seller review
Could not have gone any better
3 months ago
Could not have gone any better

Our experience with Mick and his team was seamless and professional. From valuable advice before listing, and constant communication throughout the entire process, we felt supported and comfortable knowing Mick had everything in hand, and our best interest at heart. I would not hesitate to recommend Mick and the team for the sale of your property. We were blown away by the service and end result!

Mick Dolphin

Mick Dolphin

  4.9   (428 reviews)
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