We contacted Helen and met with her first thing next morning. Within days the marketing plan was finalised, photos take and posted on various websites. Helen worked very hard in a busy market, there were literally over a hundred house on the market in our area. Helen was always contactable and would respond quickly. We had numerous open houses but I believe we just missed the selling peak so we accepted an offer before auction which was slightly less than we hoped for.

Helen Yan

star   5   (630 reviews)

Helen was highly professional and worked extremely hard to sell my property. She was always courteous and friendly and available both day and evening - nothing seemed to tire her! She found me tradies who were quick and did a good job. Her offsider Jie was also excellent. They organised 3 Opens each week and handled them efficiently. The auctioneer was very good too, and in retrospect I would have been better off accepting his advice instead of having the property passed in and selling a few days later. I did feel challenged once I realised that Helen's client list were mostly Chinese and as I found out were not interested in a house on a main road, one that was older, and one just out of the Balwyn High school zone - and therefore not interested in my house. If I had done research previously, I should have known all that, but I didn't - my responsibility! Few people attended the Opens. In any event, Helen got me the best possible price she could, at a time when the market had become flooded and people were starting to worry about rising interest rates. She handled it graciously and with full commitment, and I will always feel grateful to her. Thank you Helen and Jie.

Helen Yan

star   5   (630 reviews)

Helen is a really experienced and professional agent. Highly recommended for your real estate needs.

Helen Yan

star   5   (630 reviews)

Helen is an organised , patience and friendly agent. I'm very happy with my purchase.

Helen Yan

star   5   (630 reviews)

The engagement with Helen was excellent and I believe the outcome was good for both parties

Helen Yan

star   5   (630 reviews)

Patrick was a pleasure to deal with in the purchase of our new home. He was professional, courteous and responsive to any questions or requests we had. Patrick was straight forward to deal with, unlike many agents we have dealt with in the past. I can highly recommend his services to anyone who wishes to sell their property.

Patrick Pan

star   4.6   (41 reviews)

Helen is very professional and efficient. My family and I want to give many thanks to her and look forward to our continued relationship.

Helen Yan

star   5   (630 reviews)

Helen has been so nice to work with and I hope every agent is like her. I am so thrilled to see her interest in my property when we had our first conversation. Her energy and her enthusiasm absolutely impressed me. I trusted my instinct and I believe Helen can deliver a good result and it proves she can and can even do much better than my expectation ! Well done Helen !

Helen Yan

star   5   (630 reviews)

Helen has exceeded our level of expectations in both price and service.

Helen Yan

star   5   (630 reviews)

Good communication skills

Helen Yan

star   5   (630 reviews)

Helen is very professional and got the sense of right pricing. She’s also working really hard. We appreciate her efforts.

Helen Yan

star   5   (630 reviews)

Helen is a very experienced agent, her knowledge of the market is very broad and her judgement is very wise, our communication during the process was very good, she gave us advise and she is willing to listen our concerns. She also worked professionally, no doubt! I am vey satisfied with her service since at the beginning until the end of the campaign. I highly recommend all of you to entrust your property to her, and I will first contact her again for my next property.

Helen Yan

star   5   (630 reviews)