Fantastic agent who delivered a service that was above and beyond expectations
I have been really impressed with the agent (Shane McKean) and with Ray White in general, at all stages of our dealings with them. When we were searching for a property Shayne was very flexible, assisting us with video walk-throughs at short notice, taking the time to understand exactly what we were looking for and keeping us notified of up-coming opportunities.
At offer stage, the vendor was difficult to contact and Shayne made sure he kept us informed and updated before I felt the need to chase him up. He also did a great job of working in the best interests of both us and the vendor in securing the sale.
Above all though, I have been really impressed at how Shayne and Ray White have worked with us to form a plan going forwards that works for both us and the tenant. I feel like they genuinely care about the tenant's security and well being and have done a great job of balancing that against our needs as investors.