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Our reviews

  4.9  
958 reviewsacross 50 different locations, showing 12.
over 4 years ago
An absolute pleasure!

I requested the services of Jichen after both seeing and hearing extremely positive results from neighbours who have worked with him previously. After meeting several agents including Jichen I could understand why they spoke so highly of him, but it wasn’t until after his well strategised service was in full effect that I saw how great Jichen really was at his profession. His knowledge of the local and broader real estate market was extremely helpful in guiding us through the process. He was meticulous in managing the processes end to end and ensuring that we as a family understood and we’re comfortable with decisions being made, even though selling our property was such a daunting task. Jichen allowed us to be in control of the entire decision making process whilst he oversaw the strategy, market communications and technical side of selling whilst being assisted by his extremely helpful team. Jichen was an absolute pleasure to work with of whom we have already referred to others for his assistance. We are grateful for his time, his talents and the integrity he showed. He is a great real estate agent and more importantly a wonderful person! Thank you Jichen!

Jichen Quan

Jichen Quan

  5   (166 reviews)
over 4 years ago
Excellent anget and excellent result

Very professional and work very hard to get great results for us, Very happy.

Hans Liu

Hans Liu

  4.9   (229 reviews)
over 4 years ago
Exceptional service from Neil Zheng

It has been a pleasure to work with Neil. He helped us through every step of the way. Nothing was too hard and his communication and knowledge is exceptional. Highly recommend Neil for any Real Estate needs.

Neil Zheng

Neil Zheng

  5   (110 reviews)
over 4 years ago
Excellent Agent. Highly recommended.

Hans was the ultimate professional during our sales campaign. Excellent guidance and advice provided to assist us in getting a fantastic sale outcome. Hans was knowledgeable, informative and trustworthy. His communication and engagement with us during the campaign was fantastic. We would not hesitate to engage Hans again in future. Thank you Hans.

Hans Liu

Hans Liu

  4.9   (229 reviews)
over 4 years ago
Excellent.

Neil was an excellent agent, providing great guidance through out the campaign, well informed and had our trust in achieving the best result.. Highly recommend.

Neil Zheng

Neil Zheng

  5   (110 reviews)
over 4 years ago
Could not be happier with Ya's management of the entire sales process

Could not be happier with Ya's management of the entire sales process. I give him a perfect score. Because of COVID travel restrictions, we were unable to do any work at all, in preparing our investment property for sale. Ya effectively project managed all the preparatory work; painting, carpet replacement, electrical, plumbing, repairs etc.Ya's communication was excellent and he certainly worked very hard to maximise the interest in our property. Really well done Ya!!

Yafei Dong

Yafei Dong

  5   (229 reviews)
over 4 years ago
Great agent

Excellent service very reliable and efficient, definitely recommend.

Hans Liu

Hans Liu

  4.9   (229 reviews)
over 4 years ago
Knowledgeable, experienced, extremely supportive

Jichen and his team was extremely supportive throughout the entire sale process to help make sure the house was presented in the best possible light to prospective buyers. All matters were handled professionally and thoroughly and ensured to regularly keep us informed of all aspects and matters that arose from start to finish. Very happy with the end result that undoubtly reflects the experience and hard work that was put in.

Jichen Quan

Jichen Quan

  5   (166 reviews)
over 4 years ago
Hardworking & Professional!

Hans is a very hardworking agent who will try his best to meet the expectations of his clients and potential buyers. He is very proactive and great in communication skill. I would highly recommend his service to anyone in Burwood. All the best!

Hans Liu

Hans Liu

  4.9   (229 reviews)
over 4 years ago
Amazing experience with Hans

Hans and his team have done an amazing job selling our investment home, from day one when we start the conversation, we know he is very personable and down to earth and not just about sales speech like some other agent we dealt with in the past, His local knowledge especially in Burwood Suberb that is second to none. The communication during the campaign was fantastic, we know exactly how the campaign is going and what to expect and what strategy we need to have in place for the auction. I will not hesitate to recommend Hans and his team if you thinking about selling.

Hans Liu

Hans Liu

  4.9   (229 reviews)
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