Very responsive and always eager to understand you

Ray White Cranbourne

star   4.8   (2312 reviews)

We had the most wonderful experience with our property manager, Uaina Purcell. From the very beginning of our tenancy, Uaina supported our family with genuine kindness, professionalism, and compassion throughout the entire rental process. During a very difficult time when one of our family members became seriously ill, Uaina went above and beyond. She provided not only exceptional professional support but also genuine emotional care. Her cultural awareness, respect, empathy, and understanding made such a positive difference to our family, and we will always be grateful for the way she treated us with dignity and compassion. Our experience has truly been the best we could have hoped for, and we cannot thank Uaina enough for everything she has done for our family. Thank you, Uaina, and the entire Ray White team, for making our rental experience such a positive one. We highly recommend your service to anyone looking for a real estate team that genuinely cares. Regards The George Family

Ray White Cranbourne

star   4.8   (2312 reviews)

I was happy with the agent. I was provided assistance too regarding the documents too, what should be submitted. Unlike other real estate agents/companies, very patient and provide you ample opportunity to provide what is needed to get your lease approvded.

Ray White Cranbourne

star   4.8   (2312 reviews)

⭐⭐⭐⭐⭐ I cannot recommend this agency highly enough. Throughout my various experiences as a landlord, their professionalism, communication, and unwavering support were exceptional. From the start to finish, the team stood by me with sound advice, honest guidance, and timely communication. They kept me informed at every stage, patiently answered my countless questions, and always explained the available options clearly. What impressed me most was their perseverance and tireless efforts. They never gave up, worked diligently to achieve the best possible outcome, and genuinely cared about protecting my interests. Their experience, attention to detail, and commitment gave me confidence during an incredibly difficult time. A heartfelt thank you to the entire team, specifically my property manager, Anne-Marie Lilly and Uaina Purcell for their professionalism, dedication, and outstanding service. If you're looking for a property management team that truly goes above and beyond for their landlords, I would not hesitate to recommend them.

Ray White Cranbourne

star   4.8   (2312 reviews)

Exceptionally amazing to deal with, Jenny especially made our experience seamless We had issues with the home we were moving into but she was quick to act and fixed all the issues quickly and professionally Cannot appreciate her more than we did, she made our move in possible, we are very lucky to have such an amazing property manager

Ray White Cranbourne

star   4.8   (2312 reviews)

My experience working with Uaina Purcell during the rental process was very positive. She was consistently clear, organised and easy to communicate with, which made everything feel straightforward. I appreciated how responsive she was and how quickly she followed up on any questions I had. She explained each step in a simple and practical way and made sure I had all the information I needed. What stood out most was her calm and friendly approach. It made the whole process feel comfortable and stress free. I’m grateful for her support and professionalism throughout.

Ray White Cranbourne

star   4.8   (2312 reviews)

Clear communication, I believe that Uaina definitely used her negotiating skills to help us secure this property as we already had another property secured she came through just in time and she communicated with is every step of the way. I would also say that she is very committed as communication and instructions we communicated pass her office hours. Very friendly and responded to all requests in timely manner, even the agent that was there for the first inspection was very warm and interactive with the applicants Cranbourne Raywhite's management should be very proud of their team.

Ray White Cranbourne

star   4.8   (2312 reviews)

Good communications, happy with their service. Only drawbacks was distance between the agency and actual property, as well as missing to give me the remote garage door, although I had been advised there is.

Ray White Cranbourne

star   4.8   (2312 reviews)

For me it was the confidence and very welcoming

Ray White Cranbourne

star   4.8   (2312 reviews)

We had a fantastic experience with Uaina Purcell our real estate agent throughout the rental process. She was professional, friendly, and always quick to respond to our questions. The application process was smooth, and she kept us informed every step of the way. We are so grateful for her support and are excited to move into our new home. Thank you for making everything so easy!

Ray White Cranbourne

star   4.8   (2312 reviews)

Excellent team with good rapport. The team is very dedicated for their service. Well done and keep up your excellent service.

Ray White Cranbourne

star   4.8   (2312 reviews)

This experience has been very simple and pleasant. Although Tanem herself was a little difficult to get a hold of (I'm guessing due to high demand), she was lovely and prompt with her responses. The entire team from the enquiry to the finalization was fantastic, friendly and easy to communicate with.

Ray White Cranbourne

star   4.8   (2312 reviews)