Noel Jones Whitehorse

Meet the team

Get to know the property manager at Noel Jones Whitehorse.

Ivy Mao

Head of Property Management

ivymao@noeljones.com.au

About Ivy

“There are no problems, only solutions.” Living by this motto throughout her career, Ivy Mao has garnered a reputation for professional excellence across a broad range of industries in an equally broad range of countries. Originally from Changchun, China, Ivy studied Business Management in Singapore before embarking on a career as a cruise ship trade executive working in Hong Kong, Canada and the United States. As well as being a CEO’s assistant in Shanghai and running her own restaurant in Australia, Ivy’s road to real estate has been colourful, creative and adventurous. Now with a wealth of experience in all-things property management, Ivy Mao is an integral part of Noel Jones’s dynamic Mitcham rental department. Multi-lingual, impressively organised and always radiating a positive attitude, Ivy has an impressive skill-set that is appreciated by her landlords and tenants alike.

About us

INTRODUCING NOEL JONES BOX HILL & MITCHAM BOLD. INNOVATIVE. BOUTIQUE. LOCAL. AWARD WINNING. Bold in our intentions, Innovative in our approach, Boutique in so much as we tailor our service to your needs and goals. We are locals actively supporting the community we live and work within, Award Winning by setting records for our clients but also recognised by our industry peers, Noel Jones operates as a network off 8 strategically positioned offices working with our colleagues across the Eastern Suburbs of Melbourne. We believe real estate is 360 degrees, so whether you are selling your home, looking for an experienced property manager, purchasing your next property or looking for a rental we are at your service. Noel Jones has been servicing the eastern suburbs for over 40 years and its heart is within the Whitehorse Community. Our leadership team of Directors Mike Muncey, Brett Freeman alongside Branch Manager Steve Dardamanis and Ted Shackelton drive our sales team with a culture of high-level customer service and market leading results Within our Property Management and Asset Management team led by the dynamic Department Head Ivy Mao and Senior Team Leader Leanne Macleod is one of the fastest growing teams in the Eastern Suburbs. Within the heritage building prominently on the Corner of Mitcham & Whitehorse Roads we proudly service our core local marketplace of Mitcham, Vermont, Vermont South and Donvale. Further enhanced by being the Major Sponsors of the Vermont Football, Netball & Cricket Club, Rangeview Primary School, St James Primary School, Whitehorse United Soccer Club amongst many other important local organisations. Our Achievements Recognised at the REIV Awards as Small Agency of the Year in 2021, Finalist for Medium Agency in 2022, alongside Milke Muncey Residential Finalist 2021 & 2022 and Ivy Mao Property Manager of the Year Finalist in 2022, we consistently hold our results and track record against our industry peers. We would love to discuss how we can assist you in achieving your property goals, call us today on (03) 9872 3995 Noel Jones Community Involvement Our commitment to the community and charity is highlighted by our connection with Challenge – Supporting Kids with Cancer, which we provide a sponsorship donation from every sale alongside contributing to fundraising events and activities. Beyond this every month we invite local charities, sporting groups and not for profit organisations to make a submission for our Community Support Program that provides a $1,000 grant to those organisations that serve our community.

Tenant review

about 6 years ago

Customer friendly agency

Lovely staff who have been very quick and efficient in helping sort out a few small issues in my recent move.

Noel Jones Whitehorse

4.9

(171 reviews)

Tenant review

about 6 years ago

Quick / Easy / Helpful

I moved into my first place and Sarah (the agent) has been very helpful with the few things i've needed a hand with. She was quick with replies and getting back to me and made moving very easy and clear. She is good at her job and it shows. After dealing with a few, the good ones are quite obvious and Sarah is one of them :)

Noel Jones Whitehorse

4.9

(171 reviews)

Tenant review

over 6 years ago

Well organised

Approachable and organised

Noel Jones Whitehorse

4.9

(171 reviews)

Tenant review

over 6 years ago

Great Agency

Sarah made the process of moving into our new rental so easy, and helped coordinate making sure the house was in pristine condition before we arrived. She was been extremely responsive with all communications, even going as far as contacting us after hours to let us know we had been approved. This was greatly appreciated. We look forward to the rest of our tenancy knowing Sarah is our agent.

Noel Jones Whitehorse

4.9

(171 reviews)