I chose Gavin after doing research on who I believed was the best agent in Pakenham. Gavin did not disappoint in any area of our dealings. He was extremely prompt in organising the initial meeting, he was prepared to come to the property immediately. He was always on time for meetings, always delivered what he promised and always had a quick answer for my concerns. He is extremely knowledgeable about all areas of his business, not just sales. For example, Gavin knows the conveyancing process extremely well, including full understanding of production of Contracts and Vendor Statements. He understands how the local council works and is very accurate with forecasting how the local area is performing. Gavin suggested some new and innovative ideas to help me in my sale including going to auction and using a furniture Styling company. These ideas were initially outside my comfort zone, however he explained patiently and thoroughly and made me feel comfortable. He did not disappoint and I was totally satisfied with my result. My wish list was that my property would; sell prior to auction and with a short settlement period. Both these criteria were achieved. I cannot recommend Gavin highly enough and I have bought and sold many properties so I have a great deal of experience in this area.

Gavin Staindl



