From our first meeting with Giovanni, my wife and I felt at complete ease in our dealings with him. . As we were from interstate, we needed an agent that would go the "extra mile" if an issue arose; when something needed attention Giovanni was always there and keen to help. To anyone who is considering buying in Townsville, we highly recommend you use the services of Giovanni Spinella (you won't be disappointed!)
Giovanni Spinella
I would recommend Jan to anybody buying or selling their property. I found her to be extremely professional and she went out of her way to help me when I sold my unit and again when I bought my house. Nothing was too much trouble and she was always available if I had any questions. She is very personable and friendly and she really knows her stuff.
Jan Lee
Absolutely fantastic agent, would recommend to anyone that asks!
Jan Lee
Throughout the entire process Mal was very friendly and so helpful. We are so grateful Mal was our agent he really did give us a personal experience and we felt he put us first. We highly recommend Mal and believe we would not have got the service we received from Mal from any other agent, he really went beyond our expectations. His knowledge and experience is what sets him apart, and we wish him all the best.
Mal Charlwood
Jan provided a wonderful sense of calm throughout the selling process, her many years of experience and her professionalism shone through and we were able to step back and know that everything was being taken care of. In a very challenging Townville market Jan achieved a fair price in less than a week for us. With Jan we feel it is very much about what she does not do as what she does do; we did not at any time feel pressured or stressed. We would not hesitate to recommend Jan Lee.
Jan Lee
Having tried to sell the house using another realtor with no real offers for around 6 to 8 weeks, with in 2 weeks we had a contract on the house. The whole process was very easy from thr get go and has relieved a great burden for us.
Giovanni Spinella
Answered all of my queries in a timely manner and kept me updated with everything.
Mal Charlwood
Mal was always ready to take a call and answer questions, and there were many. This deal was carried out via a third party, and at distance with intermittent phone and Internet, so it was not the easiest one, but Mal helped the process go smoothly. I felt he dealt very fairly with all parties. Purchasers always feel they would have liked a lower price and sellers always feel they would have liked a higher price! Mal was a good man in the middle!
Mal Charlwood
Jan was a great help when purchasing my first home, and was happy to answer any questions I had. Thanks for giving me the confidence and help I needed to purchase my first home.
Jan Lee
Mal has all the qualities needed to sell any sort of property in a very slow market that we are presently having in the townsville area, not an easy task i must say.
Mal Charlwood
Giovanni was a breath of fresh air. Good communicator, relaxed and friendly service. At handover greeted us with a lovely surprise treat. Definitely recommend him from us as buyers. Will continue doing business with him in the future.
Giovanni Spinella
We purchased a property several years ago from Mal and when we considered selling another property we owned we thought of Mal. The home we listed sold within 16 days of being put on the market and we received a very fair price. Mal was excellent in negotiating a reasonable price for us and we would highly recommend him to others.
Mal Charlwood
