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Our reviews

  4.9  
207 reviewsacross 40 different locations, showing 12.
Our qualities as told by our client reviews: easy to work with, stress-free process, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
Helpful and very good communication and coordination.
about 1 month ago
Helpful and very good communication and coordination.

The agent is very helpful when we are processing our application for the unit. They would timely follow-up with the requirements needed and explain clearly what can happen if the requirements would not be complied. They were able to accommodate the request for an earlier occupancy of the rental unit.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Tenant review
Seamless interstate move with exceptional support
about 1 month ago
Seamless interstate move with exceptional support

Relocating interstate can be a stressful process, but the team at Ray White Urban Springs made it straightforward and seamless from start to finish. Their communication was clear, timely, and proactive, which gave me confidence throughout the process. What really stood out was their professionalism and willingness to go the extra mile - they organised a video walk through and met me at the apartment with family for an additional viewing, which made a big difference given I was moving from interstate. The entire experience was well-coordinated, and genuinely supportive, resulting in a quick tenancy approval. I would highly recommend them to anyone, particularly those managing an interstate move.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Landlord review
Good processes, good people, good results.
about 2 months ago
Good processes, good people, good results.

Why would we use Ray White for the fourth time leasing our apartment? Obviously because they produce results; but more than that, they give peace of mind in that they are very professional in managing the property, their staff know their job and are personable and thus, I can " sleep well at night".

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Landlord review
Very responsive, organised and well prepared- a safe pair of hands
about 2 months ago
Very responsive, organised and well prepared- a safe pair of hands

Responds very quickly, understood the brief and was proactive in renting and managing our property. Sensible and practical advice. Always keen to assist us get the best outcome. We feel very confident in leaving our property on their hands while we are overseas.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Landlord review
Quick to understand my needs and respond appropriately
2 months ago
Quick to understand my needs and respond appropriately

I had a very positive experience working with them. They carefully listened to my requests, including revising the advertising copy and waiting a little longer before lowering the price. I really appreciated that they understood my intentions and handled everything accordingly. As the process moved forward, they kept me updated at every stage, which gave me a lot of confidence and peace of mind. Thanks to their thoughtful approach and clear communication, we were able to achieve the best possible result. I would be happy to recommend them to others.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Tenant review
Helpful and Professional Team
2 months ago
Helpful and Professional Team

I had a great experience with Ray White when starting my tenancy. The team was friendly, professional and really helpful throughout the whole process. They answered all my questions quickly and made everything easy and stress free. A big thank you to Bonnie Mitchell for her support and responsiveness. It was genuinely appreciated.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Landlord review
Super helpful and informative
2 months ago
Super helpful and informative

Jessica has been amazing assisting me to set-up my property for rent. From Day 1 she has been super responsive and always willing to assist. I highly recommend her and the team at Ray White.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Tenant review
Professional and Genuinely cared
3 months ago
Professional and Genuinely cared

A setback with the property we were originally approved for, placed some pressure on the family as we were moving from Bunbury to Perth with time constraints. The team at Urban Springs went out of their way to help us overcome the setback by finding many options that met our criteria. They were tireless in their efforts to assist us in finding a home in which they surely did. Ray White Urban Springs proved that a personal and caring touch is an important attribute to them. Basically they are the best Real Estate Property Management Team I have dealt with. Their market knowledge, communication clarity and genuine customer service and care is a rare commodity these days. A big shout out to Bonnie and Austin who helped us immensely and continue to do so. Thanks Ray White Urban Springs... Appreciate everything you've done for us. You Rock!!!

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Tenant review
Fast process
3 months ago
Fast process

The experience with ray white was very good. They made the process very easy and fast. Good communication and a lot of information provided making it easy for me.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Tenant review
Ray White staff have been a pleasure to engage with.
3 months ago
Ray White staff have been a pleasure to engage with.

Bonnie has been wonderful! A pleasure to speak with, helpful with questions and persistent with administrative glitches (at our previous agency). Her peaceful energy made for a positive experience. Austin has been great over email too. So far Ray White has been a much better experience than our previous agency.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
Landlord review
Excellent service
3 months ago
Excellent service

Couldn’t recommend Ray White highly enough to look after your rental. Jessica has been amazing throughout our journey and found us the best tenant for our property. Jessica has been nothing but professional and keeps us in the look at every step.

Ray White Urban Springs

Ray White Urban Springs

  4.9   (585 reviews)
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