Colleen from RT Edgar has been managing two of my families properties for approximately two years now. Recently and unfortunately we had a tenant that got into financial difficulty and was continually late paying the rent which could have easily interrupted our cash flow making it difficult to make our own loan repayments. Colleen was instrumental in her constant following up of the tenant to ensure the rent kept coming in by smaller manageable amounts through the month. I believe the tenant was also appreciate of the support, understanding and flexibility she was providing him. I was also impressed with her ongoing and frequent email/sms communication she provided through the 8 months, keeping be informed of when I could expect payments etc. I would not hesitate to recommend Colleen to manage someones property. Most agents can manage a property until tenants start not meet their obligations. Its when they don't meet their obligations that the great agents shine. A big thanks Colleen.
Ray White Williamstown
