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  4.9  
1640 reviewsacross 50 different locations, showing 12.
about 6 years ago
A+ very professional

Our experience with James was excellent. We were very satisfied with how he presented himself in communication and knowledge of his role. Our house wasn’t on the market for long even though it was a tough time for everyone he still achieved the result we wanted. Highly recommended.

James O'Donohue

James O'Donohue

  4.9   (435 reviews)
about 6 years ago
Was a good great start to a bitter end

I was originally looking at another property and I was unsatisfied with it and Harsha was quick to his feet and mentioned my new home. As soon as I walked in the door it was perfect and everything I wanted. Unfortunately the owner was being painful but Harsha was great to talk to and corresponding with the owner down till the contract was signed. I feel after it was signed he was not there as much as I would have liked as I’m a first home buyer and I was always following up on things. I put this aside as I know he would have other clients and I didn’t let it bother me. On final inspection the owner went cheep on some things that needing doing and all that was the response was from Harsha is that not how the contract read. This was a bit disappointing on how he responded to it. Finally I was told that Gas and NBN needs to be connected. I was blown away with this. I had a 60 day settlement that I could have got all this organised but I find out only days away before settlement that this needs to be done. It’s taken 2 weeks to get gas. No hot water for showers and no stove plates to cook. How nice to move in not even able to have a nice hot shower. NBN takes 6 months to connect. This is the builder being lazy but still a massive inconvenience that I had to keep asking Harsha for the documents I needed to submit my application form. Settlement day came and booked him in at 2pm for handover for the keys. 2.30pm comes and he was not here and had to call the office to track him down. Waited over 45min in the end to get the keys when we had a appointment booked in at 2pm. He never communication to me saying he was going to be late. For a first home buyer I might be reading into to much of this. But this is my personal experience and how I felt about it all.

Harsha Kumarasinghe

Harsha Kumarasinghe

  4.8   (44 reviews)
about 6 years ago
Fair to middling.

Like most agents these days, he charged a commission (2.5-3%), but also expects the seller to pay separately for advertising costs. Frankly, I fail to see what work he did to earn that. Now I have to read 20 pages of fine print on RateMyAgent to be allowed to give feedback, which has been asked for several times.

James O'Donohue

James O'Donohue

  4.9   (435 reviews)
about 6 years ago
Great experience buying with Harsha from Jacqui’s team

From the get go, Harsha was a professional and understanding agent. Not pushy at all, and helped me find the property which suited me best. Communication was prompt and he was always ready to help. It could not have gone smoother. I will definitely be contacting him for future purchases.

Jacqui Walker

Jacqui Walker

  4.9   (600 reviews)
about 6 years ago
Goes above and beyond

I originally purchased the unit through Jacqui and she was a great help to me then. It made sense to go to her to then sell the unit. Jacqui was amazing in helping me get the unit ready for sale. I live in Victoria and my unit is in Queensland and anything that needed doing, Jacqui organised for me without any hesitation. She contacted all the contractors directly and organised for them to come in an do the works. I definitely couldn't have organised it without her great help and support. She definitely went above and beyond what I would have expected of a real estate agent prior to sale. During the selling process, she kept me well informed along the way about inspections and potential buyers. She was always friendly and contactable and nothing was ever a problem

Jacqui Walker

Jacqui Walker

  4.9   (600 reviews)
about 6 years ago
Thank you Jacqui

Another Sale! Always professional and effective - Thank you Jacqui.

Jacqui Walker

Jacqui Walker

  4.9   (600 reviews)
about 6 years ago
Campbell Street sale

Jacqui has great communication skills and we were always kept up to date with what was happening with feedback and offers.

Jacqui Walker

Jacqui Walker

  4.9   (600 reviews)
about 6 years ago
Excellent service.

Despite some bumps in the process (buyer altering contract details and the changing economic climate i.e. Covid-19) it was a most satisfying transaction. I was kept informed from beginning to end. Excellent. I had prior experience with James and his agency.

James O'Donohue

James O'Donohue

  4.9   (435 reviews)
about 6 years ago
Great from the first contact!

Jacqui was warm and friendly from our very first contact with her. She helped us to communicate with the sellers, and answered any questions we had.

Jacqui Walker

Jacqui Walker

  4.9   (600 reviews)
about 6 years ago
Purchasing our first home

Such a simple & easy process🙏 We were delighted with the communication helpfulness & professionalism of Melita’s team, Pam & Jamie🌈🌈 although we never had the pleasure of meeting Melita, we can only assume that the professionalism of her team is a reflection of fabulous teamwork🌸🌸🌸. Keep up the great work, Ladies & thank you again so very much for your assistance🌟🌟🌟

Melita Bell

Melita Bell

  4.9   (176 reviews)
about 6 years ago
Great agent that knows how to achieve results.

Melita is very friendly knowledgeable and helpful. She has been amazing to deal with We would definitely recommend Melita to anyone and would engage her service again. Thank you Melita ⭐️⭐️⭐️⭐️⭐️ Christopher & Kathleen Bartley

Melita Bell

Melita Bell

  4.9   (176 reviews)
about 6 years ago
Anthony and Beverley Shadwell

James provided great assistance with the purchase of our new home. He was very professional with his approach and knew a lot about the sale needs for the house. Thank you James

James O'Donohue

James O'Donohue

  4.9   (435 reviews)
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