I have been asked to Rate My Agent - Scott Wilson from Richardson and Wrench at Umina Beach following my recent purchase of property in the area. From the moment I first contacted Scott enquiring about the inspection of a property I had seen advertised, he was just so helpful in making this happen for me, especially as I was a visitor to the Central Coast and had no transport. We chatted for a while, and Scott gave me some good information about the property on the phone, and I agreed to take a look, so he arranged to pick me up a couple of days later at the address where I was staying, and take me to look at the property. I mentioned to Scott that I had never purchased a property on my own prior to this, and he assured me that he would be there to help me every step of the way. And he kept his word…… I went on to purchase the property and Scott was always there, looking out for me as promised, and helping me every step of the way. I couldn’t have done it without him. So right from the very beginning, Scott went way above and beyond what I expected from him, but then that is Scott, he is a genuine good guy. He was always on the phone keeping me updated, and he was always reassuring me when it all became so overwhelming at times. Scott is definitely a genuine good guy, who wants to ensure that his client feels that their agent is giving them the best service he can give ….. 110%, and making them feel comfortable with the whole Real Estate journey ….. in my case purchasing. I feel very blessed to have had Scott as my agent, his experience, empathy, honesty and being such a genuine good guy helped me tremendously and I can’t recommend him highly enough. Thank you Scott, you really are the best.

Scott Wilson

star   4.8   (197 reviews)

We have several dealings with Liz while we were looking to purchase a property. She was proactive in suggesting properties for us, professional and detailed in her communications and an absolute pleasure to deal with. Would highly recommend Liz to anyone looking to buy or sell.

Liz Donohoe

star   5   (11 reviews)

5 stars, Rachel went above and beyond helping us out

Rachel Potter

star   4.9   (14 reviews)

We were so fortunate to have worked with Rachel on the purchase of our property. From our very first interaction, her responsiveness and proactive communication were exceptional. She was a pleasure to work with, demonstrated excellent communication skills, keeping us informed and at ease throughout every step of the process. Rachel’s level of professionalism and local knowledge truly exceeded our expectations. She provided invaluable guidance and supported all aspects of the sale that made us feel completely secure in our decision. What impressed us most, was her honesty and integrity; we felt that Rachel always had the best interests of all involved parties at heart, which led to a smooth and problem free transaction. We are so appreciative of Rachel’s high skill set and would highly recommend her to anyone looking to buy or sell a property.

Rachel Potter

star   4.9   (14 reviews)

Rachel was extremely helpful and excellent with her updates and communication of what was happening through the whole process. She provided common sense and honest, clear advice that helped with a smooth sales process. Thank you so much.

Rachel Potter

star   4.9   (14 reviews)

Rachel was a very pleasant agent to deal with. She followed up diligently on all our enquiries and was always friendly, courteous and professional. Thanks Rachel!

Rachel Potter

star   4.9   (14 reviews)

When it came time to sell my elderly parents’ home, which had been in our family for over 60 years, we knew we needed more than just a capable real estate agent. We needed someone who would understand the emotional weight of parting with such a special place while guiding us through the sale with professionalism and care. From our very first meeting, Rachel Potter proved herself to be not only a knowledgeable and trustworthy agent, but also a genuinely caring professional who exceeded every expectation. Rachel’s attention to detail was exceptional. She ensured the home was presented in the best possible light, managed timelines with precision, and took care of every aspect of the process. Her preparation and clear market knowledge gave us confidence, while her ability to anticipate what was needed made the experience seamless. Communication was another area where Rachel truly shone. She kept us informed at every stage, explained our options clearly, and responded to every question with patience and care. At no point did we feel rushed or pressured. Instead, we always felt included in decisions and reassured that we were in safe hands. What set Rachel apart most, however, was her empathy. She recognised the deep emotional connection my parents had to their home and managed this with remarkable sensitivity. She listened, respected their stories, and balanced professionalism with compassion. This thoughtful approach made a potentially difficult process much easier to navigate. Rachel’s hard work ultimately delivered an excellent result, but beyond the sale price it was her integrity, reliability, and support that we valued most. She combined expertise with genuine care in a way that is rare in the real estate industry. For anyone seeking an agent who blends professionalism with empathy, Rachel Potter is the ideal choice. We are so grateful for her dedication and cannot recommend her highly enough.

Rachel Potter

star   4.9   (14 reviews)

Rachel is without doubt the best real estate agent we have ever worked with. Her calm, professional manner made the whole process very easy. She went out of her way to make things easy for us. I can't recommend Rachel highly enough!

Rachel Potter

star   4.9   (14 reviews)

As new buyers, Francois knowledge of the market and genunity made the experience so enjoyable. All communication around the process was professional and timely. He is a great agent and a pleasure to deal with.

Francois Duverge

star   4.9   (121 reviews)

Francois was professional at all times, answering all our enquiries about the property and the local area in a friendly and timely manner. Highly recommend Francois to anyone buying or selling.

Francois Duverge

star   4.9   (121 reviews)

We engaged John to sell our property 17 years after we had purchased it through him. He is a true gentlemen and could not have been any more helpful and transparent throughout the sale campaign. You would go a long way to find a more down to earth and honest agent. I highly recommend his services to anyone selling their property on the peninsula.

John Carey

star   5   (54 reviews)