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Our reviews

  4.8  
212 reviewsacross 38 different locations, showing 12.
Our qualities as told by our client reviews: proactive, supportive, well-prepared, responsive, reliable, local expert, clear communication.
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Landlord review
Attentive and on the ball
4 months ago
Attentive and on the ball

The comms from Shead are excellent and detailed. Issues are promptly dealt with and it's always a please to deal with everyone there.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Professional services
4 months ago
Professional services

Quick response and good communication with client

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Professional Team and Perfect Customer Service
5 months ago
Professional Team and Perfect Customer Service

We have had an excellent experience with our property agent and manager from the Chatswood office. They have been consistently professional, knowledgeable, and responsive throughout the entire process. Their advice was clear, practical, and well-informed, giving us confidence in every decision we made. They took the time to understand our needs, communicated proactively, and handled all matters efficiently and with care. It is clear they take pride in delivering a high standard of service.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Very good: diligent and efficient
5 months ago
Very good: diligent and efficient

The agent is attentive and diligent, even willing to arrange private inspection for potential tenants at the very last day before her annual So right before the holiday break all worked out successfully

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Excellent communication & efficient service
5 months ago
Excellent communication & efficient service

My property manager Kim has superior marketing skills and excellent suggestions on how to improve the appearance of my property. She is a great communicator and always responds to my emails in a timely manner and that gives me confidence and comfort that she’s looking after me as a landlord. Thank you Kim!

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Efficient accountable and professional
5 months ago
Efficient accountable and professional

Mandy, our agent is reliable, responsive and professional in her approach. Best outcomes for us as owners as well as tenants.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Good Communication Skill and Caring Attitude, Highly Professionalism
5 months ago
Good Communication Skill and Caring Attitude, Highly Professionalism

Since Ms. Arpi Mouradian became the Property Manager for our investment unit, we were very happy with her wonderful professional services. Apart from having good communication and people relationship skills, Arpi has sound knowledge of legislations and rules governing lease properties in NSW as well as good understanding of local rental market conditions. Arpi takes timely actions to address issues raised by both the tenants and landlords. Most importantly, she cares about tenants while striving to maintain the best interest of landlords. For instance, when attending the hearing at the NSW Civil & Administrative Tribunal on 14 October 2024, Arpi acted professionally as a legal representative for landlords. Rather than letting the judge make a decision, Arpi made her best effort through good communication and discussions to achieve a mutual agreement by both parties. Her professionalism and caring attitude were clearly demonstrated by the above court case.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Great job in finding a new tenant
5 months ago
Great job in finding a new tenant

I had a new tenant in no time with minimum fuss. I was given good advice on how high to set my rent and it worked perfectly.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Jessie Tian was professional in managing the property .Jessie managed the very unusual situation.
5 months ago
Jessie Tian was professional in managing the property .Jessie managed the very unusual situation.

it was an unusual situation that probably not happen before so it was all new to everyone. The tenant died without leaving a will and the lease was not cancelled or expired. The problem was resolved in a short time to minimise the exposure of problem on the rental due. Shead management and Jessie did well to minimise the period of exposure

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Excellent
5 months ago
Excellent

Henry tsang is very professional and performs his job with great dedication. I am very happy that he is handling my property.

Shead Property

Shead Property

  4.9   (169 reviews)
Landlord review
Brilliant in communication and getting things done
5 months ago
Brilliant in communication and getting things done

I have worked with Henry Tsang with several different tenants across two properties and he has been meticulous as well as having a big picture the situation. He is pleasant to deal with and has related to all the tenants respectfully and with wisdom.

Shead Property

Shead Property

  4.9   (169 reviews)
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