It was our absolute pleasure work with Yvette to purchase our next home. She was generous in sharing her market knowledge and property expertise throughout. Yvette always tried to help get the best outcome for everyone. From our experience she really excelled as a genuine, professional and experienced agent.
Yvette Ward
Luke is an easygoing, knowledgeable and professional person and a pleasure to deal with. He always returns calls and nothing goes in the too hard basket.
Luke Wenban
Luke was easy to work with to arrive at a result that met both the vendors and my needs so that was appreciated.
Luke Wenban
She sold two properties of mine in years. This tells a lot of her work. Why? Who would go back to same agent when you want to sell another one if you are not happy about the first sale. She understood not only my property but also what I tried to achieve. I didn't want an agent who would tell whatever to potential buyers to just sell it. Contrary she always explained my property to them as if I'm doing it. She gave me lots of timely advices at different stages. Those wards helped us to achieve our goal in many ways. She did not hesitate to sort out issues whenever they rose. She had meetings with the city council, solicitors and so on. Some of those were probably not her job to do but she didn't mind to work for us. I feel she is my extended family. We had lots and lots of chat with full of laugh.
Yvette Ward
I had an exception experience with Yvette, she was honest and went above and beyond to help the property. She was fantastic with communication between us and the buyer. I would recommend Yvette to anyone looking to sell their property
Yvette Ward
Our experience with Luke was excellent, he is very knowledgeable and helpful, Luke's communication with all parties was great, very professional.
Luke Wenban
Yvette was easy to communicate with and very down to earth.
Yvette Ward
Luke's market knowledge and the effort to achieve the result we wanted was impressive. This was achieved in trying times with Covid requirements and having to coordinate with a Tennant. All done professionally with clear regular communication with us. This is the second time we have used Luke to sell a house and are very happy once again. Thanks Luke
Luke Wenban
It is really an enjoyable and exciting experience. Locke provided a lot of help in answering inquiries and questions by professional way.
Luke Wenban
Luke was always friendly, professional, and made the whole process so easy. He was always happy to help if we had questions, and regularly called just to touch base about the process. We would happily and highly recommend Luke to any prospective buyer.
Luke Wenban
Luke did everything he could to help us get THE house we really wanted! Answered or quickly returned our calls, even when our queries were probably trivial. Luke liaised with the seller so that the purchase process went smoothly. We did not feel pressured at all and, thanks to his efforts, the seller was flexible to our needs....this relieved a lot of stress for us when trying to sell one house and purchase another. Luke would be our "go to" agent in the future.
Luke Wenban
I wanted to touch base with you on our recent experience with Florent & Mundey Real Estate. Back in March, we contacted several real estate agents in the Coffs Harbour area to provide quotes and valuations of my late Nan’s house at 77 Red Cedar Dr. We were fortunate to have Luke come along as part of that process and after much thought we decided to proceed to contract with Florent & Mundey. One of the reasons for this decision was Luke’s professional and warm personality. Realistically the commission and valuation amongst the agencies were very similar. Ultimately the decision came down to the agent. He came across confident, respectful and not pushy or forceful which hasn’t always been my experience with Real Estate Agents in the past. Not long after the contract was signed the Covid19 pandemic commenced, obviously this presented unprecedented times and a different way of doing business. Luke quickly adapted to the new way of displaying homes, arranging viewings by appointment only and ensuring my Mum (who still lives in the home) was made comfortable that all due care was taking place during these inspections to ensure her health and wellbeing were paramount. The recent negotiation and contract exchange process has been less than pleasant however this is certainly no reflection on Luke. Once again Luke stepped up to the plate and handled the negotiations with professionalism, kindness and consideration. We have over the years sold and bought many houses and Luke rates amongst my top two agents. I don’t take writing this type of feedback lightly. Luke has truly impressed me over the past several months with our dealings and I would not hesitate to recommend him. He is a true asset to your agency and should be congratulated on the way he conducts himself and the way he represents your business. Kind regards Shari
Luke Wenban
Stone Coffs Harbour
