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Our reviews

  4.9  
374 reviewsacross 17 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, supportive, friendly, responsive, local expert, clear communication.
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Buyer review
Very good service
over 5 years ago
Very good service

Luke did everything he could to help us get THE house we really wanted! Answered or quickly returned our calls, even when our queries were probably trivial. Luke liaised with the seller so that the purchase process went smoothly. We did not feel pressured at all and, thanks to his efforts, the seller was flexible to our needs....this relieved a lot of stress for us when trying to sell one house and purchase another. Luke would be our "go to" agent in the future.

Luke Wenban

Luke Wenban

  4.9   (155 reviews)
Seller review
Truly Impressed
over 5 years ago
Truly Impressed

I wanted to touch base with you on our recent experience with Florent & Mundey Real Estate. Back in March, we contacted several real estate agents in the Coffs Harbour area to provide quotes and valuations of my late Nan’s house at 77 Red Cedar Dr. We were fortunate to have Luke come along as part of that process and after much thought we decided to proceed to contract with Florent & Mundey. One of the reasons for this decision was Luke’s professional and warm personality. Realistically the commission and valuation amongst the agencies were very similar. Ultimately the decision came down to the agent. He came across confident, respectful and not pushy or forceful which hasn’t always been my experience with Real Estate Agents in the past. Not long after the contract was signed the Covid19 pandemic commenced, obviously this presented unprecedented times and a different way of doing business. Luke quickly adapted to the new way of displaying homes, arranging viewings by appointment only and ensuring my Mum (who still lives in the home) was made comfortable that all due care was taking place during these inspections to ensure her health and wellbeing were paramount. The recent negotiation and contract exchange process has been less than pleasant however this is certainly no reflection on Luke. Once again Luke stepped up to the plate and handled the negotiations with professionalism, kindness and consideration. We have over the years sold and bought many houses and Luke rates amongst my top two agents. I don’t take writing this type of feedback lightly. Luke has truly impressed me over the past several months with our dealings and I would not hesitate to recommend him. He is a true asset to your agency and should be congratulated on the way he conducts himself and the way he represents your business. Kind regards Shari

Luke Wenban

Luke Wenban

  4.9   (155 reviews)
Seller review
Amazing. Friendly. Professional. Helpful
over 5 years ago
Amazing. Friendly. Professional. Helpful

Yvette was so great. Always keeping me up to date and on time. Friendly and understanding when I needed advise. I would have her baby day as my agent again

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Seller review
Great Agent
over 5 years ago
Great Agent

It was great to get to know Yvette throughout this year. From our first meeting in March and having to pull out of sale & purchase due to Covid and then putting our place back on the market in September. Her knowledge of the area, current trends and how the market had changed gave us confidence and Yvette set to task delivering the best outcome for us in a very short timeframe. Yvette is understanding, compassionate and kept us informed the whole way through.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Buyer review
A friendly and knowledgeable agent.
over 5 years ago
A friendly and knowledgeable agent.

It was a pleasure dealing with Yvette, throughout the house hunting a buying process. We found her knowledge of the local housing market and industry in general very extensive. She was able to find answers to all the questions we asked, even if it wasnt the answer we wanted. Very professional and forthright.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Seller review
Best agent in Coffs Harbour
over 5 years ago
Best agent in Coffs Harbour

Very happy with the experience with Florent and Mundy Yvette was very knowledgeable made it very easy for us and would highly recommend her to anyone thinking of buying or selling

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Buyer review
Our Experience with Yvette was quite a dream
over 5 years ago
Our Experience with Yvette was quite a dream

Yvette really made our purchase Quite easy. Being our first home we had no idea what we were in for and she made us feel comfortable the whole time. Her great background knowledge of the property really helped Us, as any questions we had she was able to answer straight away - or if not straightaway within a respectful amount of time. She went out of her way for us many times and was always there to help. Definitely a great experience and we are so happy we got to Deal with Yvette.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Seller review
A truly professional, knowledgeable and delightful person to assist with the sale of my house
over 5 years ago
A truly professional, knowledgeable and delightful person to assist with the sale of my house

Yvette is a very warm, friendly and professional person willing to listen and assist using her great interpersonal relationship skills. Keeping in touch with events as they happen has been very important to me and I am very grateful to have had Yvette recommended to me to help me through this stressful time of selling my house. I intend to highly recommend Yvette for future dealings with Real Estate. Yvette is certainly one of a kind and I wish her well in her chosen career.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Buyer review
Purchasing experience
over 5 years ago
Purchasing experience

From my first inspection to my final walk through Yvette was amazing. This is my first time buying a house and Yvette ensured all my enquires were clearly explained and helped make the entire process so much easier then what I expected.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Buyer review
Never again
over 5 years ago
Never again

The most unprofessional agent I've ever dealt with. I cannot, and will not recommend her to anyone.

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
Buyer review
Excellent Job
almost 6 years ago
Excellent Job

She is very nice and give lot of information. She help me whenever I need. She replied my message and call me back very quick. Thanks again .

Yvette Ward

Yvette Ward

  4.9   (173 reviews)
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