3 McCardell Street, Taylor, ACT, 2913
$1,090,000
House
•
▶The agent was helpful during the initial stages of the purchase, including showing the property and attending to most of our queries prior to settlement. Communication before settlement was generally satisfactory. However, after settlement, several requests were not followed up properly, which was disappointing. We also felt pressured to repeatedly increase our offer to compete with an unseen buyer, and not all of our requests and concerns were clearly relayed to the vendors as we had asked. At times, it felt like the agent was acting more in the vendor’s interest rather than as a mediator between both parties, which made the process less comfortable for us as buyers. Overall, the experience was okay, but we were not fully satisfied due to gaps in post-settlement support, communication, and balance in representation. There is room for improvement in handling buyer concerns more thoroughly and impartially.
There's nothing better than a well-oiled machine. Everything ran smoothly and seamlessly thanks to Riya working in the background making sure the sale of our home took place without a hitch. From doing open homes to getting feedback and processing paperwork, Riya was across it all and we're very satisfied with the results! Thank you for your dedication and hard work!
We're so happy to have been referred to Jess and her team for the sale of our property. The decision to sell came with it a roller coaster of emotions that at first felt too overwhelming to deal with. But after our initial meeting with Jess the process and the pathway became clearer making the stress and the fear of the unknown easier to handle. From the beginning, Jess has been professional, straightforward and accommodating. She explained everything clearly and effectively. She is an expert in her field and her incomparable skills and experience helped us achieve the best possible outcome. Unlike other principals/agents whose only focus is getting your business, Jess's hands-on approach is truly impressive. She personally attends open homes and provides immediate feedback, keeping us informed every step of the way. Jess, thank you for your hand-holding and exceptional service. We are truly grateful to have someone of your calibre assisting us in one of the most important moments of our lives.