Disappointing experience lack of care

Buying a home is a major life event, but David Hill’s team made us feel completely unimportant. The initial viewing was cold - the agent stayed on their phone, didn't show us any features, and failed to ask about our requirements. Throughout the exchange and settlement process, communication was nearly non-existent and often felt one-sided, with more focus on the agent's sales stats, and their weekend plans over our transaction. We even had to push back against a last-minute attempt to reschedule our pre-settlement inspection for the agent's personal convenience to service their car and wfh. As property owners with other assets, we were surprised by the lack of professional interest; not once were we asked about our plans for our other property or if we required management services. It was a significant missed opportunity for the agency. We have dealt with much more attentive agents in the area and would not recommend this team for buying or selling.