Aaron and his assistant, William, did a fine job of marketing my mother's house (deceased estate so it was not a typical sale), using digital marketing techniques (particularly, a well-crafted and detailed video of the house and region) and effectively using social media. They held quite a number of Opens on different days and times to suit potential buyers, and quickly followed up with private viewings where requested. Their effective use of the Homepass electronic system and WhatsApp allowed me to be quickly informed of buyer feedback, which potential buyers were really interested and how they the team were 'hitting the phones' in following up. I was always kept informed as to how things were progressing. What was very critical in my mind was Aaron's negotiating skills in working with potential buyers, particularly in a changing housing market (re. market uncertainty arising from the middle east war and rising domestic interest rates). He clearly knows, as the expression goes, 'when to hold and when to fold' and to take the vendor with him during this critical time in a sale process. The follow-up of Aaron's team after an agreement was reached in doing all the paperwork very quickly was also much appreciated. All-in-all, a very efficient and effective sales process, which highlighted to me that you need not engage some of the bigger agencies (which I have usually done in past house sales and purchasers), and that a smaller, boutique agency that is well motivated can be very effective. I would recommend Aaron and the team at Suburbia.
William Purse
