Our profile

Our reviews

  5  
20 reviewsacross 14 different locations, showing 12.
Landlord review
Above and beyond
about 18 hours ago
Above and beyond

Charlie and the team were amazing,they went above and beyond helping me,to sell property

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
Securing a dream rental
6 days ago
Securing a dream rental

Courtney has been an absolute delight from our first inspection of the property. Every step of the way was easy, friendly and helpful. Courtney has been a big help in making a stressful time simple and exciting.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
Easy to deal with and excellent communication.
21 days ago
Easy to deal with and excellent communication.

My partner and I are grateful for getting our rental being approved. We didn’t expect that we were able to get it that quick. Thank you for Courtney and Sophie for helping us with our application to have this place. Chris and Christine

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
Excellent communication, easy to work with.
21 days ago
Excellent communication, easy to work with.

Quick to communicate after submitting application, willing to negotiate move in date, happily sent a video of property. Recommended.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
The easiest rental application process we have ever been threw.
24 days ago
The easiest rental application process we have ever been threw.

Sophie was the most nicest, easiest property manager to talk too. Went above and got an inspection scheduled for the day we contacted real estate about the rental and had us approved, signed and keys in 3 days. We where so thankful. Highly recommend!

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Landlord review
Effective Agent
about 1 month ago
Effective Agent

Excellent communication and regular follow through until the right tenant was found

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Landlord review
Courtney and Sophie were great to deal with.
about 1 month ago
Courtney and Sophie were great to deal with.

the property was listed as soon as possible when the current tenant allowed them to take pictures for advertising purposes.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
What an amazing experience!
about 2 months ago
What an amazing experience!

The team at The Agency have been an absolute delight to deal with right from day one. Courtney and Sophie, both have consistently gone above and beyond, from the start of our rental application, through to signing the lease, moving in, and getting settled in our new rental. They’ve consistently responded to my many inquiries with outstanding speed, knowledge and the utmost care. They’ve given us helpful hints and tips for moving and getting settled, including information on the area, where to locate shops, and things to do with the kids near by. They planned ahead for our arrival and initiated the process of having screens installed to the property out of genuine thoughtfulness, and the repair request I raised was responded to and scheduled with the repairer within a day. Courtney, Sophie and the team at The Agency have all been outstanding. I’m excited for the rest of our tenancy with them.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Landlord review
Excellent communicator, professional and very responsive.
about 2 months ago
Excellent communicator, professional and very responsive.

As first-time property investors, we were very pleased with our dealings with The Agency – Hunter Valley. We were referred to Courtney as a Property Manager by a family member who spoke very highly of her. From our initial phone conversation, we were confident we had made the right decision to appoint her. Courtney was responsive, professional and knowledgeable about the Hunter residential market. We were then introduced to Sophie, who managed the leasing of the property and displayed the same high standard of service. Both Courtney and Sophie worked tirelessly on our behalf to secure a tenant and manage the property. We are very happy with our choice and would definitely recommend The Agency – Hunter Valley to existing and potential landlords.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Landlord review
Excellent communication and service. Couldn’t fault them
about 2 months ago
Excellent communication and service. Couldn’t fault them

Courtney and her team had been amazing at looking after our property. They have kept us in the loop for everything that’s necessary and helped us with managing our first investment. They looked after our property just like their own and ensure that the tenants are keeping the property looked after. They also helped us find new and great tenants when our first left and we have never had the property vacant for more than a few days. We’ve been very impressed and grateful for all their help.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
Tenant review
Warm and friendly
about 2 months ago
Warm and friendly

from first interactions and always All staff from the Agency have been warm and friendly and extrememly respectful. They were amazing communicators and process was extremely fast and easy to work with.

The Agency - Hunter Valley

The Agency - Hunter Valley

  5   (595 reviews)
1 - 12 of 20
© 2026 RateMyAgent