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  5  
594 reviewsacross 50 different locations, showing 12.
Seller review
Excellent service 👏
28 days ago
Excellent service 👏

Taylor has been absolutely amazing from the moment I put my house on the market right through to the sold sign going up! 🏡 Her knowledge of the area was fantastic, she took the time to research the market properly, and she was honest, reliable and professional from start to finish. Her communication was amazing, and I always felt completely supported and informed throughout the whole process. Taylor also went above and beyond to help me secure the new home that my boys and I had our hearts set on. I honestly can’t thank her enough for everything she did to make it happen. ❤️ If you’re looking for someone you can trust, I couldn’t recommend Taylor, her mum and her sister highly enough. You can trust them to deliver and they genuinely care about their clients. ⭐️⭐️⭐️⭐️⭐️

Taylor Lund

Taylor Lund

  5   (4 reviews)
Seller review
Very knowledgeable and informative. Kept me in the loop at all stages.
30 days ago
Very knowledgeable and informative. Kept me in the loop at all stages.

Very passionate about representing and presenting an older style period home. Gave good feedback and suggestions about how to present the property. Friendly, easy to work with, and a direct communication style that helped navigate the process easily. The whole Agency team was very professional in their approach.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
An exceptional standard of professionalism, honesty and transparency
about 1 month ago
An exceptional standard of professionalism, honesty and transparency

Charlie was an absolute pleasure to deal with throughout the purchase of our home. She was efficient, fair and, most importantly, honest and transparent throughout the entire process. She achieved a great outcome for the seller while still treating us, as the buyers, with fairness and respect, which we genuinely appreciated. After searching for a home for around 6 months and dealing with multiple agents throughout the area, our experience with Charlie and Taylor genuinely stood out. They were straightforward, professional and amazing to deal with, with none of the games or unnecessary pressure we had experienced elsewhere. There really was no comparison.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Smooth and positive experience
about 1 month ago
Smooth and positive experience

A huge thank you to Charlie, Tori and The Agency team for making the sale of our home such a smooth and positive experience. They are always professional, approachable, and kept us updated every step of the way. We truly appreciate their hard work and dedication and are so happy with the result.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Easy buying process, made it simple and straight forward!
about 1 month ago
Easy buying process, made it simple and straight forward!

We had a great experience with Tori. She was straightforward, easy to deal with and provided excellent communication throughout the entire process. Tori was always responsive, helpful and accommodating with any requests we had, which made the whole process easy. We really appreciated her support and would happily recommend her to anyone looking to buy or sell.

Tori Lund

Tori Lund

  5   (92 reviews)
Seller review
Seamless and stress free sale
about 2 months ago
Seamless and stress free sale

Callan answered all of my questions in a professional, timely manner and showed extensive knowledge of the current market. He provided feedback from each open home and kept me informed when further interest was shown. I would not hesitate to have Callan as my selling agent for any future sales.

Callan Gato

Callan Gato

  5   (13 reviews)
Seller review
Charlie Lund's professionalism, honesty, & genuine care gave us our "Dream Result"
about 2 months ago
Charlie Lund's professionalism, honesty, & genuine care gave us our "Dream Result"

We cannot thank Charlie Lund enough for the exceptional job she did selling our property on Ruby Road, Rutherford. From our very first meeting, Charlie's professionalism, honesty, and genuine care gave us complete confidence that we were in the best hands. As the owner of The Agency in East Maitland, her knowledge of the local market and her passion for helping her clients truly set her apart. Charlie made what could have been a stressful experience feel smooth and manageable. She kept us informed every step of the way, communicated openly and honestly, and always made time to answer our questions. We never felt like just another client, we felt valued, supported, and knew she was genuinely invested in achieving the best possible outcome for our family. Her dedication, hard work, and expert negotiation skills resulted in a fantastic sale, and we couldn't be happier with the outcome. Charlie went above and beyond in every aspect of the process, and her warmth, integrity, and commitment made all the difference. If you're looking for a real estate agent who is knowledgeable, trustworthy, compassionate, and truly passionate about what she does, we wholeheartedly recommend Charlie Lund and The Agency East Maitland. Thank you, Charlie, for your outstanding support, guidance, and dedication. We will always be grateful for everything you did to help us through this important chapter. Forever thankful Greg & Lisa

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Charlie made buying our home such a positive experience.
about 2 months ago
Charlie made buying our home such a positive experience.

Charlie was always approachable, easy to talk to, and made us feel comfortable throughout the negotiation process. Thank you, Charlie!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Excellent all round.
2 months ago
Excellent all round.

I was recently successful in purchasing a lovely home at an affordable price through The Agency's Charlie Lund. Her friendly manner made her exceptionally easy to deal with, and her staff provided up-to-date and clear support. She was very professional and honest and her team provided excellent communication and service. Charlie and the team were excellent in every aspect during my home purchase. As a result of my new purchase I will be selling my current house with Charlie and her team . I have no hesitation in recommending them.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
 Seamless and Professional Experience
3 months ago
Seamless and Professional Experience

Fantastic experience buying through Callan Gato from The Agency. Professional, responsive, and highly efficient from the first inspection right through to key handover. The way Callan conducted himself during the open house sharing relevant information and knowledge about the local market made him standout from all other agents. He always very prompt to respond and accommodated our requests (eg to schedule a midway inspection) with ease.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Exceptional service trusted them again and they delivered.
3 months ago
Exceptional service trusted them again and they delivered.

This was our second time selling with Charlie, Taylor and the team at The Agency, and we couldn't recommend them highly enough. We didn't hesitate to use them again because of the outstanding experience we had the first time. From start to finish, they kept us informed every step of the way and made what could have been a stressful process feel so much easier. We were unsure about where the market was sitting, but their honest advice, genuine feedback, and extensive knowledge of the market gave us confidence and helped us prepare for the best possible outcome. The entire team was incredibly kind, approachable, and always willing to answer our questions. Their professionalism, expertise, and support throughout the sale of our second home meant so much to us. We are truly grateful for everything they did and wouldn't trust anyone else to sell our home.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
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