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  5  
579 reviewsacross 50 different locations, showing 12.
Seller review
Great Selling Experience with an Excellent Outcome
about 21 hours ago
Great Selling Experience with an Excellent Outcome

Selling our late mother's home in Hamilton East was an emotional process for our family, but Callan Gato made it as straightforward and stress-free as possible. From the outset, he was professional, knowledgeable, and genuinely supportive. His communication was outstanding, keeping us informed at every stage and ensuring we understood our options and the progress being made. He regularly made himself available to meet prospective purchasers at times that suited them, demonstrating a level of commitment that went above and beyond our expectations. We trusted Callan's advice throughout the campaign and were delighted with the final result. We are extremely grateful for his dedication and would not hesitate to recommend him to anyone looking to sell their property.

Callan Gato

Callan Gato

  5   (11 reviews)
Seller review
Excellent Communication and Genuine
8 days ago
Excellent Communication and Genuine

Tori is wonderful to deal with. I feel she is honest in her way of working. When selling our home for us, she always kept communication lines open, updated us very quickly when anything happened or changed. She was also great for advise on updating some minor details around our home to get it ready for sale. All in all a great Agent to deal with.

Tori Lund

Tori Lund

  5   (91 reviews)
Seller review
Great communicator
12 days ago
Great communicator

Callan was great to work with, he communicated excellently through the sale and was very accommodating with small requests. Made the sale very easy.

Callan Gato

Callan Gato

  5   (11 reviews)
Seller review
11/10!! Amazing!
about 1 month ago
11/10!! Amazing!

We couldn’t be happier with the job Taylor did selling our home. From the very beginning, she was professional, knowledgeable, hardworking and always kept us informed throughout the entire process. Taylor made the whole experience feel easy and stress-free, and her dedication to achieving the best possible result really showed. Her communication was excellent, she was always available when we needed her, and she went above and beyond every step of the way. We’re extremely grateful for all of her hard work and would highly recommend Taylor to anyone looking to buy or sell a property.

Taylor Lund

Taylor Lund

  5   (2 reviews)
Seller review
Great communication with frankness and transparency
about 2 months ago
Great communication with frankness and transparency

Every question asked was answered quickly and professionally from Taylor and the team at The Agency. We were provided with experienced and considered advice which we appreciated and followed. We worked with Taylor and Charlie on both the purchase of our new home and on the sale of our home in Bolwarra Heights. All communications, advice and recommendations were genuinely appreciated and helped us to move forward with our decision to both purchase and sell. With 3 young children in tow we needed help to maximise our sale opportunity and we chose the right agents in Taylor and Charlie at The Agency. Thank you!

Taylor Lund

Taylor Lund

  5   (2 reviews)
Seller review
Professional and compassionate
about 2 months ago
Professional and compassionate

Charlie and her team have done a remarkable job selling our house. In a difficult situation, Charlie provided constant communication to both vendors and always had our best interests as her priority. The social media coverage and marketing was professional and personal, with perfect descriptions. Together with Charlie and Taylor’s experience and knowledge of the surrounding market, they ensured, guaranteed and provided a plethora of buyers, with the house selling rather quickly. Charlie, Taylor and her team are simply amazing and I highly recommend selling or buying a home through The Agency. Thank you Charlie and Taylor, for making me feel at ease and worry free through the whole process.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Tori is something special
2 months ago
Tori is something special

Sold me the house in 2020 - and we just resold it with Tori , both sales great and the house sold in a record 6 hrs from open house .- And over asking price - highly recommended .

Tori Lund

Tori Lund

  5   (91 reviews)
Buyer review
Charlie made us feel very good about doing business with her.
2 months ago
Charlie made us feel very good about doing business with her.

Charlie was very prompt with negotiations and requests and was happy for us to have a second viewing and did not let her busyness get in the way of helping us.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Charlie provided us with an outstanding service.
2 months ago
Charlie provided us with an outstanding service.

Charlie provided us with an excellent service. She answered all of our questions in an honest and coherent manner and was extremely supportive and knowledgeable throughout the process of selling our property. Her friendly manner made her exceptionally easy to deal with, and her staff provided us with up-to-date and clear support, both over the phone and online, throughout our experience. Nothing was too much for them. We can't thank Charlie and her team enough for assisting us with their professionalism.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
VERY Happy :)
2 months ago
VERY Happy :)

We had a very happy experience selling our investment property with Charlie and her team. They were proffessional and easy to deal with. Charlie was honest, proactive and respected our time with keeping everything efficent (my favourite attribute of hers). The sale price achieved was strong and the process was smooth and well-managed. This was our first time dealing with Team Charlie and we're looking forward to making her our go-to agent for future sales. Highly recommend!

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Charlie had a very calming demeanour Which I found helpful
3 months ago
Charlie had a very calming demeanour Which I found helpful

Very knowledgeable about the current market Sold my house on the first open house She assured me from the beginning my house would sell quickly The whole team were a pleasure to have in my home while the photos where being taken No time was she pushing me in to anything Honest and up front I have lived in this home for 35 plus years so selling was a very new experience Charlie and her team helped me thru the process with no pressure on me

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
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