Callan answered all of my questions in a professional, timely manner and showed extensive knowledge of the current market. He provided feedback from each open home and kept me informed when further interest was shown. I would not hesitate to have Callan as my selling agent for any future sales.
Callan Gato
We cannot thank Charlie Lund enough for the exceptional job she did selling our property on Ruby Road, Rutherford. From our very first meeting, Charlie's professionalism, honesty, and genuine care gave us complete confidence that we were in the best hands. As the owner of The Agency in East Maitland, her knowledge of the local market and her passion for helping her clients truly set her apart. Charlie made what could have been a stressful experience feel smooth and manageable. She kept us informed every step of the way, communicated openly and honestly, and always made time to answer our questions. We never felt like just another client, we felt valued, supported, and knew she was genuinely invested in achieving the best possible outcome for our family. Her dedication, hard work, and expert negotiation skills resulted in a fantastic sale, and we couldn't be happier with the outcome. Charlie went above and beyond in every aspect of the process, and her warmth, integrity, and commitment made all the difference. If you're looking for a real estate agent who is knowledgeable, trustworthy, compassionate, and truly passionate about what she does, we wholeheartedly recommend Charlie Lund and The Agency East Maitland. Thank you, Charlie, for your outstanding support, guidance, and dedication. We will always be grateful for everything you did to help us through this important chapter. Forever thankful Greg & Lisa
Charlie Lund
Charlie was always approachable, easy to talk to, and made us feel comfortable throughout the negotiation process. Thank you, Charlie!
Charlie Lund
I highly recommend my real estate agent! They made selling my house easy and stress-free. Great communication, professional service, and a fantastic result. Thank you for all your hard work! 🌟🌟🌟🌟
Charlie Lund
I was recently successful in purchasing a lovely home at an affordable price through The Agency's Charlie Lund. Her friendly manner made her exceptionally easy to deal with, and her staff provided up-to-date and clear support. She was very professional and honest and her team provided excellent communication and service. Charlie and the team were excellent in every aspect during my home purchase. As a result of my new purchase I will be selling my current house with Charlie and her team . I have no hesitation in recommending them.
Charlie Lund
Fantastic experience buying through Callan Gato from The Agency. Professional, responsive, and highly efficient from the first inspection right through to key handover. The way Callan conducted himself during the open house sharing relevant information and knowledge about the local market made him standout from all other agents. He always very prompt to respond and accommodated our requests (eg to schedule a midway inspection) with ease.
Charlie Lund
This was our second time selling with Charlie, Taylor and the team at The Agency, and we couldn't recommend them highly enough. We didn't hesitate to use them again because of the outstanding experience we had the first time. From start to finish, they kept us informed every step of the way and made what could have been a stressful process feel so much easier. We were unsure about where the market was sitting, but their honest advice, genuine feedback, and extensive knowledge of the market gave us confidence and helped us prepare for the best possible outcome. The entire team was incredibly kind, approachable, and always willing to answer our questions. Their professionalism, expertise, and support throughout the sale of our second home meant so much to us. We are truly grateful for everything they did and wouldn't trust anyone else to sell our home.
Charlie Lund
Taylor and her team were professional and never gave up selling our existing house whilst we bought the new year. Highly recommend the Agency to anyone looking at selling or buying.
Taylor Lund
Charlie and her team were excellent with the sale of our property. The house was on the market quickly with an offer accepted within the week. Charlie shared honest market knowledge and insight and greatly assisted us with the selling process. The team was always super responsive and kept us up to date with the process. We would highly recommend Charlie and her team.
Charlie Lund
Charlie, through her extensive knowledge of the local market was able to recommend a marketing strategy aimed at a particular sector of the market that proved successful with our house being on the market for a short time. Her recommendations for readying our house, before it was advertised for sale, attracted a lot of attention during inspections on our open house days and contributed to the offers we received. Abely supported by her colleagues working within the office and out in the field, communication was always maintained and queries answered very quickly. I was very impressed with the feedback from the electronic marketing campaign (Domain, RealEstate.Com etc) and was sent reports on the number of hits and on the follow up of the interest parties it generated. I have no hesitation in recommending Charlie Lund - The Agency East Maitland for your property needs.
Charlie Lund
Selling our late mother's home in Hamilton East was an emotional process for our family, but Callan Gato made it as straightforward and stress-free as possible. From the outset, he was professional, knowledgeable, and genuinely supportive. His communication was outstanding, keeping us informed at every stage and ensuring we understood our options and the progress being made. He regularly made himself available to meet prospective purchasers at times that suited them, demonstrating a level of commitment that went above and beyond our expectations. We trusted Callan's advice throughout the campaign and were delighted with the final result. We are extremely grateful for his dedication and would not hesitate to recommend him to anyone looking to sell their property.
Callan Gato
Tori is wonderful to deal with. I feel she is honest in her way of working. When selling our home for us, she always kept communication lines open, updated us very quickly when anything happened or changed. She was also great for advise on updating some minor details around our home to get it ready for sale. All in all a great Agent to deal with.
Tori Lund
