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Our reviews

  4.9  
7152 reviewsacross 50 different locations, showing 12.
Seller review
Excellent
about 2 years ago
Excellent

Shane Schofield is a wonderful agent, very professional and knowledgeable. Shane goes above and beyond to help you in any way. I highly recommend his services.

Shane Schofield

Shane Schofield

  5   (431 reviews)
Seller review
Great contact
about 2 years ago
Great contact

Shane was great at keeping in ccontact with every step or any issues that came up. Sometimes it felt as though he was working for the buyer not the seller but just meant I had to put my foot down with things or get advise from someone else. All in all we got a great result at the end of the day and he's incredibly lovely

Shane Schofield

Shane Schofield

  5   (431 reviews)
Seller review
Made selling my house easy
about 2 years ago
Made selling my house easy

I didn't need to call or follow up in regard to anything thing at all. I felt I was engaged on the best process of selling my property. the way I wanted to sell was different to the team and they explained it , it made sense, and we went that direction. It was the right direction and we sold over what I wanted and within a week .

Craig Trolio

Craig Trolio

  4.9   (321 reviews)
Buyer review
Disappointing Experience with Property Agent Ana Borcherdt at The Agency
about 2 years ago
Disappointing Experience with Property Agent Ana Borcherdt at The Agency

My recent experience with Ana Borcherdt from The Agency was deeply disappointing. Throughout the home purchasing process, Ana's unprofessionalism and arrogance were unmistakable. It felt as though she believed I was clearing her debt and that it was her entitlement, rather than fulfilling her duties as a salesperson. Ana consistently treated us with condescension and dismissiveness, showing a complete lack of respect for my concerns and needs. One notable incident was her alteration of paperwork regarding furniture left by seller for us without our consent, displaying both unprofessionalism and unethical behaviour. Additionally, Ana's absence after the property purchase was concerning, indicating her sole interest in securing her commission rather than ensuring a smooth transition for me as the buyer. Overall, Ana's behaviour reflects poorly on The Agency. I advise caution to anyone considering working with her and suggest seeking out a more respectful and competent salesperson who prioritizes client satisfaction.

Ana Borcherdt

Ana Borcherdt

  4.4   (29 reviews)
Buyer review
Fantastic Service, Very Efficient and Super Helpful
about 2 years ago
Fantastic Service, Very Efficient and Super Helpful

Craig was very diligent in assisting us with the purchase of our first home. He took the fact that it was our first home into account and walked us through the processes step by step and gave some great advice along the way. The agency’s communication and professionalism was fantastic, we would highly recommend Craig and the team to assist you with your purchase.

Craig Davies

Craig Davies

  4.9   (93 reviews)
Seller review
Thanks Team!
about 2 years ago
Thanks Team!

Thanks so much to the team at The Agency. I am very happy with their service and I will be using them in the future to help me purchase my next home.

Rash Dhanjal

Rash Dhanjal

  4.9   (348 reviews)
Seller review
Great job Shelly
about 2 years ago
Great job Shelly

Shelly did a great job Sold in no time at all as our asking price was at the top end of their evaluation thanks Shelly

Shelley Barber

Shelley Barber

  5   (2 reviews)
Seller review
Wellard King
about 2 years ago
Wellard King

Excellent knowledge about our area and a great result for us when selling our home. Couldn't have done it without your help drawing in such a large crowd for the open day.

Navpreet Singh

Navpreet Singh

  5   (186 reviews)
Seller review
Navpreet's professionalism, dedication, and market expertise were evident from day one
about 2 years ago
Navpreet's professionalism, dedication, and market expertise were evident from day one

We recently had the pleasure of working with Navpreet to sell our property, and we couldn't be happier with the experience! Navpreet's professionalism, dedication, and market expertise were evident from day one. He guided us through every step of the process, ensuring we understood all our options and making us feel confident in our decision. We highly recommend Navpreet to anyone looking to buy or sell their home. Thank you Navpreet for making this smooth and successful experience.

Navpreet Singh

Navpreet Singh

  5   (186 reviews)
Seller review
Navpreet was very friendly and professional in his dealings
about 2 years ago
Navpreet was very friendly and professional in his dealings

Navpreet was very friendly and professional in his dealings. We’ve never sold a house in Australia before, but he knew the suburb and was very knowledgeable of the market and the pricing and guided us though the process.

Navpreet Singh

Navpreet Singh

  5   (186 reviews)
Buyer review
Professional and caring Agent
about 2 years ago
Professional and caring Agent

Terry was our selling agent for our now home. When we were making an offer on the property, he provided a personalised and face to face service which is very hard to get especially in this market. He even entertained our 2.5 year old to allow my husband and I to look at the property for a solo inspection! We are very grateful to Terry for supporting us in buying our family home!

Terry Hardie

Terry Hardie

  4.8   (57 reviews)
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