- made numerous agreements which were not met - relating to appliances, property condition etc. No constructive responses from Adam or TheAgency on my follow-up communications. - all contact with Adam was diverted to an assistant once papers were signed - pre-purchase inspection items were communicated as resolved, and upon moving in some of these had not been completed. No helpful follow-up from TheAgency, and a developer who does not answer phone calls (must think social distancing includes phone-calls). - Maintenance people at the property saying contact the agent, an agent saying contact the developer, and a developer not answering phone or messages. Standard games play. - very short sighted level of service given my real potential as a future customer, now void. - Good readiness to meet at the property pre-purchase. I bought the property same day, easiest customer to deal with, and get this service as a result. - asked for feedback and a review, here it is.

Adam Naumovski

star   4.9   (278 reviews)

After having our property on the market with another agent for over 12 months without a single offer, we decided to make a change. We we were lucky enough to find Kristian. He took over the listing, changed the marketing strategy and within 3 home opens the house was sold! Not only did he sell it, but he achieved above the asking price. Kristian is friendly, enthusiastic, knowledgeable and just a genuinely great guy. We have already recommended Kristian numerous times and will continue to do so. We wish we had found him sooner. It is without hesitation that we give Kristian a 10/10.

Kristian Novatsis

star   4.8   (70 reviews)

We first met Gaylene approx 7yrs ago, yes boom time huh remember that. We were then looking for a investment property in Heathridge. We purchased a property through another agent at the time but Gaylene was one of, if not the only one who always had time to answer any questions, even knowing we had already purchased a property and we never forgot that. So Gaylene had the listing to sell our property before she walked in the door really. She sold our property in a tough market at a great price. Fast, efficient, excellent knowledge and always happy to help. Highly recommended hands down

Gaylene Bicheno

star   4.9   (435 reviews)

We were looking for our first home and were not sure on few steps to be taken. The house we shortlists had Janey as agent. Janey made our application process easy and walked us through the steps. She is professional and friendly. We highly recommend to use her services.

Janey Pagels

star   4.9   (314 reviews)

Suzana was a excellent agent, kind, friendly, punctually and always ready to answer our every question. She went above and beyond for us and was helpful from the first day we met her at the home open til our settlement date. We will be recommending her to family and friends. 😁

Suzana Angeleska

star   5   (70 reviews)

Joshua has excellent knowledge of the real estate market and worked to negotiate quickly, which was great. He is well presented, well spoken and worked to negotiate an outcome quickly. He regularly liaised throughout the process and made the client feel reassured throughout the timeframe. Joshua is well connected to other professionals in the industry and local government which assisted in the settlement and overall buying experience.

Joshua Leader

star   4.9   (111 reviews)

Graeme and I have appreciated the professionalism of Davide and how expeditiously the house sale has been. Also impressed with having key contacts to do the structural review of the house an the white ant inspection. Everything has flowed seamlessly - end to end.

Davide Palermo

star   4.8   (56 reviews)

Leanne was certainly dedicated to selling my house, nothing seemed to hard for her to do especially in the market that were in. Even though we never actually met she made me feel like we had. I'm so grateful for her dedication, I am now free of a burden thx leanne.

Leanne Waters

star   4.9   (244 reviews)

I do recommend others to select ( The Agency) over the others Property agencies.

Adam Naumovski

star   4.9   (278 reviews)

Corey was very professional always on time and provided us with updates. He was always able to answer our questions and was courteous in all interactions.

Corey Adamson

star   4.9   (67 reviews)

Suzana was honest and personable. No issues! :)

Suzana Angeleska

star   5   (70 reviews)

I was impressed at how well Nicola handles docusign and moves through the entire purchase process.

Nicola Stacey

star   4.9   (212 reviews)