We recently purchased a property through The Agency, and the experience was outstanding from start to finish. The purchase was made off-market, and thanks to Jarrod’s efficiency and clear communication, our offer was accepted on the same day. Throughout the process, communication was open, honest, and prompt—we always felt well-informed and supported. Jarrod was approachable, knowledgeable, and genuinely had our best interests in mind, making the entire experience feel seamless and stress-free. Their professionalism and attention to detail gave us complete confidence during such a significant decision. We’re thrilled with our new home and incredibly grateful for the smooth journey that got us here. We would highly recommend Jarrod and the team at The Agency to anyone looking to buy a home.

Jarrod O'Neil

star   5   (332 reviews)

We recently sold our home with Jarrod and couldn’t be happier with the experience. From start to finish, the process was incredibly smooth and efficient. Our property was on the market for just 6 days before it sold, thanks to Jarrod’s proactive approach and strong market knowledge. There was a steady stream of genuine buyers through the door, and we felt confident knowing our home was being represented professionally and with care. Communication was open and honest throughout—every question was answered promptly, and we were kept informed at every stage. We felt quite anxious about the whole process as we were selling our first home, but Jarrod and Elli always went the extra length to ensure the experience was a great one! We truly appreciated Jarrod and Elli’s friendly yet professional manner, and their ability to deliver results quickly. We highly recommend The Agency to anyone looking to sell—thank you for a great outcome!

Jarrod O'Neil

star   5   (332 reviews)

Shane and the team at The Agency were fantastic to deal with. Shane always kept us up to date and in the loop with every stage of the process which helped us greatly as we were working away plus his knowledge of the area was spot on. Would recommend Shane Schofield and The Agency to anyone looking to sell.

Shane Schofield

star   5   (428 reviews)

Tom was absolutely fantastic when selling out house for us, he knew the area really well and the marketing was perfect. He has helpful tips and insight and any paperwork and questions were prompt and professional. Would definitely recommend Tom when selling!

Tom Miszczak

star   4.9   (171 reviews)

it was a pleasure experience to purchase a property with Mark Fleskens' assist. Mark is professional, honest and efficient. I am looking forwards to buying or selling property with Mark assistance in the future. Big thanks to Mark Fleskens!

Mark Fleskens

star   5   (38 reviews)

What a full-circle moment! I recognized Gaylene’s face from 18 years ago when I was looking to buy my own home — and now, all these years later, I had the absolute pleasure of working with her on a deal. She’s just as amazing as I remembered! The whole process was so smooth and easy. Gaylene is professional, approachable, and truly knows how to get things done. I would definitely recommend her to anyone looking to buy or sell. A genuine star in the real estate world! Fabiola Hilgert Buyer's Agent

Gaylene Bicheno

star   4.9   (431 reviews)

We recently had the absolute pleasure of working with Jarrod on the sale of our home, and we cannot recommend him highly enough. From start to finish, he went above and beyond in every possible way to ensure a smooth, successful, and stress-free experience. Jarrod demonstrated an exceptional understanding of the local market. He took the time to thoroughly analyze our property and the surrounding area, and then tailored a strategic, personalised approach that truly set our home apart. His marketing plan was spot-on—professional, creative, and highly effective. What really stood out was his dedication and communication. He kept us informed every step of the way, answered every question with patience and clarity, and was always available when we needed him. His professionalism and genuine care made us feel confident and supported throughout the entire process. Further to this, the rest of the team (especially Elli !) were outstanding and helped immensely throughout the process. Thanks to his expertise and hard work, we achieved an outstanding outcome that exceeded our expectations. If you're looking for a real estate agent who is knowledgeable, trustworthy, and truly committed to your success, look no further than Jarrod O'Neil. He is a true gem in the industry!

Jarrod O'Neil

star   5   (332 reviews)

This was our second time selling with Shane, and we wouldn’t consider using anyone else. An agent who will go above and beyond to achieve the best results possible.

Shane Schofield

star   5   (428 reviews)

Tom showed excellent knowledge of the market, gave honest sound advice on property valuation and expectations. Tom’s communication was exemplary. Tom has guided us through the process of two property deals to date and we would highly recommend his services and look forward to working with him in the future

Tom Miszczak

star   4.9   (171 reviews)

Considering that as the buyers we were not paying for Lisa's services we absolutely hit the jackpot! Nothing was too much trouble. Lisa was available, approachable and so friendly! If we ever sold our place, Lisa would be the one we choose to do it for us. Thanks so much Lisa!

Lisa Barham

star   5   (268 reviews)

⭐️⭐️⭐️⭐️⭐️ Incredible Experience – Thank You, Anika! We can't say enough good things about our experience working with Anika to sell our home. From the very beginning, she was professional, knowledgeable, and completely committed to making the process as smooth and successful as possible. Anika brought a clear strategy, strong market expertise, and a calm, confident approach that immediately put me at ease. She handled every detail with care—from staging advice and beautiful listing photos to a smart pricing strategy and skilled negotiation. Her communication was outstanding; she kept us informed every step of the way and was always available to answer questions, no matter how small. Thanks to Anika’s hard work and guidance, my home sold quickly and at a price more than we ever expected. We truly felt like we had an expert and a partner in our corner. If you're looking for a dedicated, professional, and genuinely caring real estate agent, I highly recommend Anika. She’s simply the best!

Anika Orr

star   4.9   (17 reviews)

From first contact with Paul it was evident that he cared. We have had the most pleasant experience dealing with Paul. He is compassionate and understanding to all parties involved. I wish all our house purchases could have been as good as this. Paul is a genuine person and obviously loves what he does. We could not recommend a better person to buy from. Thank you so much.

Paul Rowe

star   4.9   (123 reviews)